Letter navigation bug

[Lee 212]

In movies when I navigate left into the letters as soon as I try to navigate down it jumps out of the letters onto the movie posters. Has anyone else noticed this? 

I recently tried the windows media center version which killed the normal one. I've removed everything but I just wondered if something was left over.. 

[Luke 42077]

35 minutes ago, Lee said:

In movies when I navigate left into the letters as soon as I try to navigate down it jumps out of the letters onto the movie posters. Has anyone else noticed this? 

I recently tried the windows media center version which killed the normal one. I've removed everything but I just wondered if something was left over.. 

Hi, this only happens when you stop moving between letters. We can increase that timer.

[MBSki 1114]

I saw this the other day too. There wasn't any delay when it jumped back to the top movie.

@LukeWhy did the behavior change? Did you just add a timer? I don't see why there's a timer at all. If you want to go back up, you can go back up via the letters.

[Lee 212]

52 minutes ago, Luke said:

Hi, this only happens when you stop moving between letters. We can increase that timer.

Literally jumped straight off. No stop or delay. 

[Luke 42077]

There is a delay, it's just short and that might cause you to think that there isn't one. We'll increase it and then I think it will be fine.

[MBSki 1114]

1 minute ago, Luke said:

There is a delay, it's just short and that might cause you to think that there isn't one. We'll increase it and then I think it will be fine.

Why are you even adding a timer? It's unnecessary.

[DoubleDD 5]

Noticing the same issue in both TV and Movies.

Funny thing is the issue started with zero delay about a week ago, then I noticed the delay that Luke is referring to (about 3-4 seconds), and now it seems it's back to no delay.

[Lee 212]

Looks like zero delay to me.. 

[Luke 42077]

6 minutes ago, Lee said:

Looks like zero delay to me.. 

That looks like a delay to me. Maybe it feels like zero to you.

 Keep in mind if you click ok on a letter then at that point there is zero delay.

[MBSki 1114]

3 hours ago, Luke said:

That looks like a delay to me. Maybe it feels like zero to you.

 Keep in mind if you click ok on a letter then at that point there is zero delay.

Looks like zero delay to me too.

@Lukejust get rid of the jump please. It's pointless.

[Luke 42077]

1 hour ago, MBSki said:

Looks like zero delay to me too.

@Lukejust get rid of the jump please. It's pointless.

Did you read the above? If you use up and down to cycle through the letters, there is a delay of 1.2 seconds. If you then press OK/Enter on a letter, then there is zero delay.

Are you pressing OK/Enter? If so then don't do that. 

[MBSki 1114]

Like I said Luke, get rid of it. It's useless. 1.2 seconds? Seriously? Who wants to go back to the top after slightly more than 1 second. Just get rid of the jump

 

[Lee 212]

On 23/10/2023 at 01:41, Luke said:

Did you read the above? If you use up and down to cycle through the letters, there is a delay of 1.2 seconds. If you then press OK/Enter on a letter, then there is zero delay.

Are you pressing OK/Enter? If so then don't do that. 

There's no way pressing left then down takes 1.2secs.it randomly stopped doing it yesterday. Not sure why. 

[Lee 212]

@Lukethis bug is back...

[Luke 42077]

1 hour ago, Lee said:

@Lukethis bug is back...

Hi there, can you please describe the issue that you're having?

[Lee 212]

On 17/10/2023 at 21:16, Lee said:

In movies when I navigate left into the letters as soon as I try to navigate down it jumps out of the letters onto the movie posters. Has anyone else noticed this? 

I recently tried the windows media center version which killed the normal one. I've removed everything but I just wondered if something was left over.. 

top line, jumps straight off letters

[Luke 42077]

What do you mean by top line jumps straight off letters?

[denz 501]

I think they mean this you select a letter and then letter is not highlighted any more as it jumps to the poster. I think this one either or could be correct implementation . 

[Luke 42077]

Right but it's only if you idle in a-z, right?

[Lee 212]

as before, not if you idle. if you try to navigate thru letters it kicks you off back onto poster

[Luke 42077]

On 2/9/2024 at 6:33 PM, Lee said:

as before, not if you idle. if you try to navigate thru letters it kicks you off back onto poster

In your video are you referring the jump from letter C? Because it looks like you idled there for a second or so before it did that.

[Lee 212]

closing the app and rebooting seems to fix this most of the time.. i'm just awaiting the new app with baited breath at this point!

[Luke 42077]

6 hours ago, Lee said:

closing the app and rebooting seems to fix this most of the time.. i'm just awaiting the new app with baited breath at this point!

Well it's going to look the same, it's just the windows app shell underneath that will be different.

[Lee 212]

i want it to look the same, but i don't want this reoccurring bug and i'd like the screen refresh rate to actually change. then i'd be happy!

[Luke 42077]

45 minutes ago, Lee said:

i want it to look the same, but i don't want this reoccurring bug and i'd like the screen refresh rate to actually change. then i'd be happy!

I guess that is the disconnect of a design change being perceived as a bug. It is by design that if you idle in the a-z picker, then it will auto-click whatever letter is currently selected, and yes this is a new thing over the last several months. The idle time requirement is currently 1.5 seconds, so it's fairly long.