Metadata on IPv6 KVM Server

[tribual 1]

Hey there!

 

Have running Emby nicely so far on my KVM Server (pure IPv6). All good, only one issue:

 

When i add new media, i get no metadata. I can tap sync manually and also manually sync metadada, no luck.

When i go into the overview (where we play the media), i can select identify and type in the name, and it finds all the metadata.

The files i added to test are okay, also its filenames, as i tested it locally on my truenas, and there it sync automatically all metadata. 

 

So i think it could be a problem with only having IPv6 in the KVM Server, what i can`t change.

 

I add a log.

embyserver.txt

[Luke 42077]

HI, yes if you notice all of these errors in the server log:

2023-10-13 06:15:22.523 Error ProviderManager: TvdbSeasonImageProvider failed in GetImageInfos for type Season
	*** Error Report ***
	Version: 4.7.14.0
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Linux version 5.15.0-86-generic (buildd@lcy02-amd64-086) (gcc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0, GNU ld (GNU Binutils for Ubuntu) 2.38) #96-Ubuntu
	Framework: .NET 6.0.20
	OS/Process: x64/x64
	Runtime: opt/emby-server/system/System.Private.CoreLib.dll
	Processor count: 4
	Data path: /var/lib/emby
	Application path: /opt/emby-server/system
	System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: Network is unreachable (api4.thetvdb.com:443)

You've got something preventing the server's connection to the metadata providers.

[tribual 1]

Okay, i now nuked the IPv6 Server and switched over to a nomal IPv4 one. So this should be no more a problem...

 

But again i don`t get many of the metadata when i scan library or search for metadata. When i go into the overview (where we play the media), i can select identify and type in the name, and it finds all the metadata.

 

Again i add another log. Ping when something else needed.

embyserver.txt

[rootbeerdan 7]

Sadly you can't run Emby IPv6-only if you want everything to "just work", not because of the Emby devs (they've done a good job with it), it's third parties who use IPv4-only API endpoints for things like downloading art and subtitles.

[tribual 1]

Yeah, seems so. 

 

Emby Devs are doing a really great job! Also the service here is superb!

 

I switched over to a IPv4 server now, as stated. But sadly many files don`t get metadata, and i have no idea why, or where to find...

[princeshawn420 1]

i used cloudflared on mine and it made all this work with no issue, and works surprisingly good 

[GrimReaper 4739]

On 10/15/2023 at 12:36 PM, tribual said:

Okay, i now nuked the IPv6 Server and switched over to a nomal IPv4 one. So this should be no more a problem...

 

But again i don`t get many of the metadata when i scan library or search for metadata. When i go into the overview (where we play the media), i can select identify and type in the name, and it finds all the metadata.

 

Again i add another log. Ping when something else needed.

embyserver.txt 1.06 MB · 1 download

Your filefolder structue is wrong. 

Quote

2023-10-15 11:21:25.997 Info LibraryMonitor: Watching directory /emby/kids

You have multiple instances (1000+) in your log of providers returning no metadata due to erroneous structure, examples:

Quote

2023-10-15 11:23:02.210 Debug App: TvdbSeriesProvider returned no metadata for /emby/kids/PAW.Patrol.S09E01.GERMAN.DL.1080P.WEB.H264-iND

2023-10-15 11:23:03.425 Debug App: MovieDbSeriesProvider returned no metadata for /emby/kids/PAW.Patrol.S09E01.GERMAN.DL.1080P.WEB.H264-iND

You can't have only episode files (let alone from different shows) under your TV shows root, i.e.

Quote

/emby/kids/Boss.Baby.Zurueck.zu.den.Windeln.S01E01.GERMAN.DL.1080P.WEB.X264-WAYNE

/emby/kids/PAW.Patrol.S09E01.GERMAN.DL.1080P.WEB.H264-iND

Each TV show needs to have its own folder, at minimum - season folders underneath are not mandatory but recommended. Restructure your library accordingly, i.e. 

Quote

emby/kids/PAW Patrol (2013)/Season 9/PAW.Patrol.S09E01.GERMAN.DL.1080P.WEB.H264-iND

or

emby/kids/PAW Patrol (2013)/PAW.Patrol.S09E01.GERMAN.DL.1080P.WEB.H264-iND

etc. 

TV Naming

Edited October 24, 2023 by GrimReaper