Terrible sound through Emby. Fine with plex.

[Belligero 0]

Trying to find out why audio sounds trash coming from Emby but fine through plex.

Same 1080p movie. 

Audio is DTS-HD MA 5.1

Same browser. Through plex its fine. A little soft but sounds good. 

Here is the info from dashboard 

audio   

English DTS-HD MA 5.1 (Default)   

Transcode (MP3 384 kbps)

Through emby it sounds terrible. Distorted especially with part with bass.

I assume its transcoding from 5.1 down to stereo but why is plex handling it fine but Emby isn't.

Is there a fix for this. Trying to avoid Plex as it's getting clouded with all these added stuff these days

[Abobader 3469]

Hello Belligero,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42083]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[Belligero 0]

Not sure how much data you need but this is in the logs

cpb: bitrate max/min/avg: 5006000/0/0 buffer size: 10012000 vbv_delay: N/A
Stream #0:1(eng): Audio: mp3, 48000 Hz, stereo, fltp, 192 kb/s (default)

I think its just Emby can't transcode 5.1 down to stereo without bombing it

Would be nice to know why Plex can handle it but not Emby

Edited October 12, 2023 by Belligero

[Luke 42083]

21 hours ago, Belligero said:

Not sure how much data you need but this is in the logs

cpb: bitrate max/min/avg: 5006000/0/0 buffer size: 10012000 vbv_delay: N/A
Stream #0:1(eng): Audio: mp3, 48000 Hz, stereo, fltp, 192 kb/s (default)

I think its just Emby can't transcode 5.1 down to stereo without bombing it

Would be nice to know why Plex can handle it but not Emby

@Belligero

 

Hi there, please provide the information requested in my link above. Thanks !