Problems viewing 4K movies displaying another portion of the screen

[Hispanico957 23]

Many 4K files on the FireTV have problems as they display another portion of the screen on the right as you can see from the screenshots.
Going over them with DVDFAB the problem is fixed and this is the attached txt report before and after..
I also tried trying to use the video/audio correction option but the menu doesn't appear, see other screenshot

On the computer these 4K films do not highlight this problem

I tested these movies in 4K on 3 other firesticks and they highlighted the same problem.
I have a Samsung QE75Q70AATXZT TV and the other 2 Sony and a Samsung UE55ks7000 TV

Thank

Hispa

mkv original.txt mkv dvdfab.txt

Edited October 1, 2023 by Hispanico957

[Luke 42083]

HI, are they direct playing?

[Hispanico957 23]

4 minutes ago, Luke said:

Ciao, stanno suonando direttamente?

Yes through Emby on TV

 

Hispa

[Luke 42083]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[Hispanico957 23]

8 hours ago, Luke said:

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

Here there is log.

Note in the log there is also a movie where  I was able to use it the video/audio correction option and the film was seen in the right form, while in the others it was not possible to use this function because the menu did not appear.

I also included here 2 small file mkv for example

https://mega.nz/file/GZ0ymBpQ#04ZciZoy00aNHpYPeI8afelWvzBqJzyDCfmXrR5QGZk

https://mega.nz/file/aZMD2YiR#-hO-JFrbtEKCRHKgu-J3vN7CYihtDYmbneLHDwJ3gLw

if you want analyze and try

 

Thank an good day

Hispa

 

P.S.

I found some interesting post

Split/Wrapped Picture with Certain 4K Movies - Plex Players - Plex Forum

embyserver.zip

 

Edited October 2, 2023 by Hispanico957

[ebr 16187]

Hi.  This is probably going to come down to the odd resolution as we've seen the Fire have trouble with that in the past.  Note the vertical resolution went from 1608 to 1632.

[Hispanico957 23]

Thanks to my friend LicDom, found how to solve the problem that Emby encountered with movie 4K HDR10+ and I prepared a tutorial that I attach here for everyone

 

Kira is Here

HDR10+ Metadata Deletion Tutorial.pdf

[blgentry 51]

I have a very important question:

 

How do you have a 4k version of the (1982) Conan The Barbarian ?  As far as I know, that movie has never been released in 4k anywhere.  Is this maybe some upscale from 1080p or something?  I would love to see an actual 4k scan of that movie.

 

Thanks,

Brian.

[Super957 24]

1 hour ago, blgentry said:

I have a very important question:

 

How do you have a 4k version of the (1982) Conan The Barbarian ?  As far as I know, that movie has never been released in 4k anywhere.  Is this maybe some upscale from 1080p or something?  I would love to see an actual 4k scan of that movie.

 

Thanks,

Brian.

Yes i have on my Emby is +/- 14Gb

 

Hispa

[pwhodges 2012]

Amazon Prime video offers Conan the Barbarian in 4k.

But - it's the 2011 remake - not the 1982 original.

Paul

Edited October 3, 2023 by pwhodges

[rbjtech 5284]

22 hours ago, Hispanico957 said:

Thanks to my friend LicDom, found how to solve the problem that Emby encountered with movie 4K HDR10+ and I prepared a tutorial that I attach here for everyone

 

Kira is Here

HDR10+ Metadata Deletion Tutorial.pdf 1.36 MB · 3 downloads

Yep - DV8 and HDR10+ is a problem on the FireTV 4K max - it's a known issue already with Amazon and Google.

btw - you can automate removing the HDR10+ with a script found online (search for @reset_9999) - I added #8 below - you drag and drop the the file onto the Window and it does it all for you - resulting in a DV8 + HDR10 file - which works perfectly on the Fire TV 4K max..

[blgentry 51]

2 hours ago, pwhodges said:

Amazon Prime video offers Conan the Barbarian in 4k.

But - it's the 2011 remake - not the 1982 original.

Yes.  Also available on 4k BluRay, which is how I would normally access it.  But the remake isn't very interesting to me.  Maybe I should watch it once just in case...

 

Thanks for making me think about it.

Take care,

Brian.

[Hispanico957 23]

On 10/3/2023 at 7:06 PM, rbjtech said:

Yep - DV8 and HDR10+ is a problem on the FireTV 4K max - it's a known issue already with Amazon and Google.

btw - you can automate removing the HDR10+ with a script found online (search for @reset_9999) - I added #8 below - you drag and drop the the file onto the Window and it does it all for you - resulting in a DV8 + HDR10 file - which works perfectly on the Fire TV 4K max..

Thank a lot mate but i search file to automate removing the HDR10+ ...reset_9999 but i see many post but not the file

Can you help me to find it ?

 

Thank

Hispa

[rbjtech 5284]

31 minutes ago, Hispanico957 said:

Thank a lot mate but i search file to automate removing the HDR10+ ...reset_9999 but i see many post but not the file

Can you help me to find it ?

 

Thank

Hispa

I can't provide the link on here - but search on the makemkv forums - and you'll find it..