Episode Ordering mixed up

[kingom 6]

Hi folks

I have a strange problem.
A handfull of TV Shows have a mixed up ordering on Emby TV App (tested with LG TV native app and firetv app).

instead of 1, 2, 3, 4 i see 20, 18, 6, 9

This happens only if i'm on the TV Show main page.
When i call the page for Ep1 or Season 1 then the Episodes ordering show up correct below it.
Episodes are pre scraped like every other tv show. Files and NFO look totaly unsuspicious.

There is no sorting that i could change, does sombody know why this is happening and how to solve this?

 

[Luke 42083]

Hi, try using the web app to refresh the metadata on the series and see if that helps.

[kingom 6]

Tried it but problem still exists

[GrimReaper 4746]

If you opt for "Always show season folders" for Preferred series display under App Settings>Display tab, how does that compare? 

Edited October 3, 2023 by GrimReaper
Screenshot

[kingom 6]

thanks for the response.

hmm i don't have this Option available.
My Emby Version is 4.7.14.0

[GrimReaper 4746]

Not an LG user, but I'm assuming your TV app should have it, as your screenshot shows one of the other two options selected:

On 9/29/2023 at 11:53 AM, kingom said:

 

 

[ebr 16187]

35 minutes ago, GrimReaper said:

ot an LG user, but I'm assuming your TV app should have it, as your screenshot shows one of the other two options selected:

I think the app is probably doing that by default since it is a one season series.

@kingomto edit this setting you would probably have to login to your server with app.emby.media.

[kingom 6]

@GrimReaper
sry screenshot with the missing setting was from the Web Cleint

On LG App i have the setting. i changed it to "Always show season folders"
Then i see the Season 1 Folder for the Show. i select it it shows 1-20 Episodes in korrekt order from top to bottom.

I start Episode 1 but on the end it doesn't play Epiosde 2 but instead it plays Episode 8.

[Luke 42083]

9 hours ago, kingom said:

Tried it but problem still exists

What exactly did you do?

[kingom 6]

14 hours ago, Luke said:

What exactly did you do?

i go to the TV Show click refresh metadata and pick replace all Metadata including images. Tired it serveral times.

[Luke 42083]

OK please try going into one of the affected series with the metadata editor and clicking save on each episode. While you do that, check the episode number and season number values for each one to ensure they are correct. Please see if that helps.

[kingom 6]

12 hours ago, Luke said:

OK please try going into one of the affected series with the metadata editor and clicking save on each episode. While you do that, check the episode number and season number values for each one to ensure they are correct. Please see if that helps.

Accepted Answer!

This does the trick. After editing and saving all episodes the ordering is correct.

Thanks for the great support!