M4B File Not Playing on Win Desktop or Samsung TV App.

[jprobins007 24]

I had some problems with a particular audiobook/audio drama mp3 file (it would stop playing at 10 minutes every time) which I attributed to a potentially corrupt file.  I downloaded a new copy of the file in m4b format. Now, I find that Emby fails to play the m4b file at all.  There is no error message; it just fails to play,  I am attaching the relevant logs.

Any help would be appreciated.

embyserver.txt ffmpeg-remux-8f0b82f9-0396-46c5-a8ec-5b6b18e31916_1.txt ffmpeg-transcode-a2f23b16-59b0-48f3-867b-4b0c7c44ca76_1.txt

[Luke 42079]

Hi, how does it compare in chrome?

[jprobins007 24]

Let me try and report back.

[jprobins007 24]

Interestingly, the same m4b files that would not play at all on Win and Samsung TV do play on Chrome, although ff/rew and resume are disabled.

[Luke 42079]

38 minutes ago, jprobins007 said:

Interestingly, the same m4b files that would not play at all on Win and Samsung TV do play on Chrome, although ff/rew and resume are disabled.

Is it direct playing? Can you provide a copy of the m4b for testing?

[jprobins007 24]

 Am not sure how to determine whether it is direct play.

[jprobins007 24]

Example file sent by DM

[Luke 42079]

Thanks. I had no problem both playing and seeking in both Firefox and Chrome. I tested with the 4.8 beta channel, so that's a good sign of improvement for the upcoming 4.8 server release.

Can you try our hosted web app, http://app.emby.media

That's a good way to test some of the changes while staying on 4.7.

Regarding Emby for Samsung, can you try our USB install so that you can test a newer version? https://emby.media/download

[jprobins007 24]

Wonderful.  I will try out both

[jprobins007 24]

When should we reasonably expect the 4.8 release

 

[Luke 42079]

Hi, there's no ETA but we're working very hard on it.

[jprobins007 24]

I upgraded the Samung TV app to 1.6.4. Despite several improvements I did notice, it still refused to play the M4B files.

[jprobins007 24]

I cannot seem to get the hosted web app to connect to my server. I get a Connection Failure notice every time.

[Luke 42079]

3 hours ago, jprobins007 said:

I cannot seem to get the hosted web app to connect to my server. I get a Connection Failure notice every time.

Are you sure you entered the right address? 

[Luke 42079]

3 hours ago, jprobins007 said:

I upgraded the Samung TV app to 1.6.4. Despite several improvements I did notice, it still refused to play the M4B files.

What exactly happened?

[jprobins007 24]

I click play, the circle goes round and round for a while, then I get a message that says no compatible streams were found.

[jprobins007 24]

3 hours ago, Luke said:

Are you sure you entered the right address? 

Yes, I did double check. Could not connect with Emby Connect either.

[Luke 42079]

1 hour ago, jprobins007 said:

Yes, I did double check. Could not connect with Emby Connect either.

If you're trying to enter an http server address (not https), then make sure to be on http://app.emby.media, not https://app.emby.media because the browser won't allow it.

[jprobins007 24]

I get connection failure either way.

[Luke 42079]

OK please attach the emby server log from when you tried to play on Samsung. I don't see that in the logs you provided in the first post. Thanks.

[jprobins007 24]

Based on the timestamp, it must be on this log.  I just went and replicated the problem to make sure I could pinpoint the log time.

09=29=23 embyserver.txt

[Luke 42079]

OK we need to make the file transcode and not try to direct play it, so that is resolved in the next update to the Emby Samsung app. Thanks.

[jprobins007 24]

Excellent