HD Graphics 630

[eoghan61 1]

Hi guys

Hoping someone can help me I am running a ubuntu 20.04 server and the CPU is a I7-7700 with a HD Graphics 630 baked onto the chip however Emby doesn't seem to detect the iGPU correctly. It does show it in the logs but fails to open the dev path to access the hardware. I have a feeling I'm missing a driver package but cant think which one any ideas would be great. Also my Emby version is the beta version 4.8.0.47

hardware_detection-63831233356.txt

Edited September 25, 2023 by eoghan61

[Q-Droid 989]

ls -l /dev/dri

Make sure the runtime user (emby) is member of the groups listed - usually video and render.

 

[Luke 42078]

@eoghan61has this helped?

[eoghan61 1]

On 25/09/2023 at 12:59, Q-Droid said:

ls -l /dev/dri

Make sure the runtime user (emby) is member of the groups listed - usually video and render.

 

Hi mate that command didn't work

On 28/09/2023 at 18:59, Luke said:

@eoghan61has this helped?

Hi Luke no mate that didn't help either and all the required Ubuntu GPU drives are installed for the igpu

[Q-Droid 989]

43 minutes ago, eoghan61 said:

Hi mate that command didn't work

Didn't work? What was the result?

[eoghan61 1]

23 minutes ago, Q-Droid said:

Didn't work? What was the result?

Hi

 

I get this error message

 

ls: cannot access '/dev/dri': No such file or directory

[Q-Droid 989]

Hmmm. Does this machine have a monitor attached? A separate graphics card?

 

[eoghan61 1]

26 minutes ago, Q-Droid said:

Hmmm. Does this machine have a monitor attached? A separate graphics card?

 

No mate it's a hetzner server so it's possible they have disabled the igpu at the bios level

[Q-Droid 989]

3 minutes ago, eoghan61 said:

No mate it's a hetzner server so it's possible they have disabled the igpu at the bios level

Correct. If you have access then force-enable the iGPU in BIOS. Otherwise it might not detect and enable the graphics on boot if it's set to automatically detect a display which is the typical default behavior. Once enabled the kernel should detect and load the modules then it creates the /dev/dri devices. After that Emby should be able to do the same...but...you might have to make sure the emby user is a member of the video and render groups. I think the package version of the install already adds these to user emby.

 

 

[eoghan61 1]

1 hour ago, Q-Droid said:

Correct. If you have access then force-enable the iGPU in BIOS. Otherwise it might not detect and enable the graphics on boot if it's set to automatically detect a display which is the typical default behavior. Once enabled the kernel should detect and load the modules then it creates the /dev/dri devices. After that Emby should be able to do the same...but...you might have to make sure the emby user is a member of the video and render groups. I think the package version of the install already adds these to user emby.

 

 

Got it sorted I did some digging and by default the hetzner servers have a conf for blacklisting the igpu kernel module loading so I removed that and now the igpu is being detected