Connecting Synology DSM7 install to Emby

[paulsalvate 1]

When I do a new install of Emby on synology NAS drive and try to open Emby from package center it opens a new chrome browser window with the message "forbidden". Same problem using edge browser. Both browsers report that the connection is insecure in the URL panel.  I tried a manual install by downloading the emby-server-synology72_4.8.0.46_armv8.spk directly from Emby. No luck when I try to put in my server url it can not connect to it.

[Luke 42077]

HI, what address is in the browser address bar?

[paulsalvate 1]

This is the url in the forbiden browser window: http://192-168-86-48.psalvatenas.direct.quickconnect.to:8096/web/index.html

[paulsalvate 1]

This is a screen shot of the package window for Emby in DSM

[Luke 42077]

23 hours ago, paulsalvate said:

This is the url in the forbiden browser window: http://192-168-86-48.psalvatenas.direct.quickconnect.to:8096/web/index.html

Can you try it without going through synology quick connect?

 So just http://ip:8096

[paulsalvate 1]

I typed:     http://ip:8096

The browser says This site can't be reached

Chrome warns your connection is not secure 

[Luke 42077]

16 hours ago, paulsalvate said:

I typed:     http://ip:8096

The browser says This site can't be reached

Chrome warns your connection is not secure 

Right but there should be a button to connect anyway, did you try doing that?

[paulsalvate 1]

Yes, I tried to connect anyway but that didn't work.

[Luke 42077]

2 hours ago, paulsalvate said:

Yes, I tried to connect anyway but that didn't work.

@paulsalvate

What exactly did you click? What was the label on the button? And then what exactly happened?

[paulsalvate 1]

I typed :" http://ip:8096" chrome

The browser briefly flashed  with something about the site being insecure and changed immediately to the following information in the browser window.

"This site can’t be reached

Check if there is a typo in ip.
If spelling is correct, try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN"

[paulsalvate 1]

I just noticed that after I do this the Synology Emby version reports that it has been manually stopped. I had stated it in DSM before doing above and trying to run it from the package center in synology. I don't know if this is significant.

[Kachelkaiser 4]

Did you replaced "ip" with the IP-address of your Synology? example Your Synology has 192.168.1.2 then you have to enter http://192.168.1.2:8096 in the addrssbar of your browser.

[paulsalvate 1]

I typed:     http://ip:8096

The browser says This site can't be reached

Chrome warns your connection is not secure 

[paulsalvate 1]

Sorry. When I put in the real ip I get ERR_CONNECTION_TIMED_OUT.

[paulsalvate 1]

When I open a cmd shell in windows 11 and try to ping the router port here is what I get:

C:\Users\psalv>ping http://192.168.1.2:8096
Ping request could not find host http://192.168.1.2:8096. Please check the name and try again.

[paulsalvate 1]

Luke,

1. Connecting to NAS URL:  https://192-168-86-48.psalvatenas.direct.quickconnect.to:5001/                     (THIS STARTS THE NAS FINE IN CHROME WINDOW      

2. Trial Run of emby from the package URL in DSM:    http://192-168-86-48.psalvatenas.direct.quickconnect.to:8096/web/index.html      

Result: 

       This site can’t be reached

            192.168.86.48 refused to connect.

      Try:

•      Checking the connection
•      Checking the proxy and the firewall

         ERR_CONNECTION_REFUSED

When running emby directly from chrome
3. http://192.168.86.48:8096

Result:

This site can’t be reached

        192.168.86.48 refused to connect.

    Try:

•      Checking the connection
•       Checking the proxy and the firewall

       ERR_CONNECTION_REFUSED

4. https://192.168.86.48:8096

     Result same as above (refused to connect)

5. Open cmd shell in Windows and trying to ping the NAS URL

    Result
        C:\Users\psalv> ping https://192.168.86.48
        Ping request could not find host https://192.168.86.48. Please check the name and try again.

6. cmd shell using https instead of http

    Result

         same as above for http

[Luke 42077]

9 hours ago, paulsalvate said:

I typed:     http://ip:8096

The browser says This site can't be reached

Chrome warns your connection is not secure 

But then there's a button that you can click to proceed anyway.

[Luke 42077]

Just now, Luke said:

But then there's a button that you can click to proceed anyway.

It's labeled "Continue to Site".

[paulsalvate 1]

I know about the proceed anyway but I don't see that option in chrome anymore. There is a circle with a small i just to left of the url. Clicking that opens a pop-up with the security warning warning, some options to change site settings and maybe passwords in Chrome but no proceed anyway option I can see.  I also tried using Edge with the same problems.

[Luke 42077]

What version of chrome? It's definitely there in 118 for me.

[paulsalvate 1]

Version 116.0.5845.188 (Official Build) (64-bit)

[paulsalvate 1]

Version 116.0.5845.188 (Official Build) (64-bit)

I just updated to 

Version 117.0.5938.89 (Official Build) (64-bit)

[paulsalvate 1]

I am using Chrome: Version 117.0.5938.89 (Official Build) (64-bit)

I attach a copy of the browser window showing the inability to connect to Emby via the Emby package installed in my Synology NAS running DSM7.  As you can see there is no option to "Proceed anyway".

 

[Luke 42077]

What's behind Details if you click that?

[Luke 42077]

Anyway I think that might be different. That's not a question of https it looks more like the browser just can't reach that address.

Are you sure that's the right IP address? What if you just enter http://ip:port ?