Changed Internet Provider - Issues accessing remotely.

[Mkilbride 86]

Changed my ISP.  Could no longer access my Emby Server remotely. However ports are open and if I manually add the servers WAN address to Emby Connect I can login. But I need to do this *every* time. Unlike before, my server isn't just listed there to select - but two other, older ones are, but not my new one. How do I get it added there so my Users don't need to manually enter the IP each time?

[GrimReaper 4748]

1 hour ago, Mkilbride said:

if I manually add the servers WAN address to Emby Connect I can login.

Have you tried unlinking-linking back your user with your Connect account (clear optional Connect field, Save, enter email again, Save in user settings)? 

Edited September 16, 2023 by GrimReaper

[Luke 42083]

Hi, what Emby app are you using?

[Mkilbride 86]

Android App, Desktop app, doesn't matter. It doesn't show up on the list. If I manually add it, it sometimes work.

[Luke 42083]

2 hours ago, Mkilbride said:

Android App, Desktop app, doesn't matter. It doesn't show up on the list. If I manually add it, it sometimes work.

Hi, please try doing with GrimReaper suggested above and let us know if this helps. Thanks.

[Mkilbride 86]

I have.

[Luke 42083]

13 hours ago, Mkilbride said:

I have.

Please let us know if this helps. Thanks.