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Getting a lot of errors "ImageProcessor: Error encoding image"

Samkook

By Samkook
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Samkook

Samkook 18

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After a library call update from a test version of sickgear, my emby log started filling up with "ImageProcessor: Error encoding image" errors, here's the first 3 of many: 

2023-09-15 22:08:05.185 Info Server: http/1.1 POST http://192.168.1.14:8096/emby/Library/Series/Updated. UserAgent: SickGear/(FreeBSD; 13.2-RELEASE; 752e9ac6-5434-11ee-9096-a8a1599b6a25)
2023-09-15 22:08:05.186 Info Server: http/1.1 Response 204 to 192.168.1.14. Time: 1ms. http://192.168.1.14:8096/emby/Library/Series/Updated
2023-09-15 22:08:42.169 Error ImageProcessor: Error encoding image
*** Error Report ***
Version: 4.7.14.0
Command line: /usr/local/lib/emby-server/system/EmbyServer.dll -os freebsd -ffdetect /usr/local/lib/emby-server/bin/ffdetect -ffmpeg /usr/local/lib/emby-server/bin/ffmpeg -ffprobe /usr/local/lib/emby-server/bin/ffprobe -programdata /var/db/emby-server
Operating system: FreeBSD 13.2-RELEASE FreeBSD 13.2-RELEASE releng/13.2-n254617-525ecfdad597 GENERIC
Framework: .NET 6.0.21
OS/Process: x64/x64
Runtime: usr/local/lib/emby-server/system/System.Private.CoreLib.dll
Processor count: 24
Data path: /var/db/emby-server
Application path: /usr/local/lib/emby-server/system
System.Exception: System.Exception: SKCodec had an error reading /var/db/emby-server/metadata/library/c7/c735475fd3048dd042a7e86b71da07ec/poster.jpg
at Emby.Drawing.Skia.SkiaEncoder.EncodeImage(String inputPath, String outputPath, Boolean autoOrient, Nullable`1 orientation, Int32 quality, ImageProcessingOptions options, ImageFormat selectedOutputFormat)
at Emby.Drawing.ImageProcessor.ProcessImage(ImageProcessingOptions options, CancellationToken cancellationToken)
Source: Emby.Drawing.Skia
TargetSite: System.String EncodeImage(System.String, System.String, Boolean, System.Nullable`1[MediaBrowser.Model.Drawing.ImageOrientation], Int32, MediaBrowser.Controller.Drawing.ImageProcessingOptions, MediaBrowser.Model.Drawing.ImageFormat)
2023-09-15 22:08:42.169 Error ImageProcessor: Error encoding image
*** Error Report ***
Version: 4.7.14.0
Command line: /usr/local/lib/emby-server/system/EmbyServer.dll -os freebsd -ffdetect /usr/local/lib/emby-server/bin/ffdetect -ffmpeg /usr/local/lib/emby-server/bin/ffmpeg -ffprobe /usr/local/lib/emby-server/bin/ffprobe -programdata /var/db/emby-server
Operating system: FreeBSD 13.2-RELEASE FreeBSD 13.2-RELEASE releng/13.2-n254617-525ecfdad597 GENERIC
Framework: .NET 6.0.21
OS/Process: x64/x64
Runtime: usr/local/lib/emby-server/system/System.Private.CoreLib.dll
Processor count: 24
Data path: /var/db/emby-server
Application path: /usr/local/lib/emby-server/system
System.Exception: System.Exception: SKCodec had an error reading /var/db/emby-server/metadata/library/f8/f81a4d7a14eedd5883778d920f05b497/poster.jpg
at Emby.Drawing.Skia.SkiaEncoder.EncodeImage(String inputPath, String outputPath, Boolean autoOrient, Nullable`1 orientation, Int32 quality, ImageProcessingOptions options, ImageFormat selectedOutputFormat)
at Emby.Drawing.ImageProcessor.ProcessImage(ImageProcessingOptions options, CancellationToken cancellationToken)
Source: Emby.Drawing.Skia
TargetSite: System.String EncodeImage(System.String, System.String, Boolean, System.Nullable`1[MediaBrowser.Model.Drawing.ImageOrientation], Int32, MediaBrowser.Controller.Drawing.ImageProcessingOptions, MediaBrowser.Model.Drawing.ImageFormat)
2023-09-15 22:08:42.172 Error ImageProcessor: Error encoding image
*** Error Report ***
Version: 4.7.14.0
Command line: /usr/local/lib/emby-server/system/EmbyServer.dll -os freebsd -ffdetect /usr/local/lib/emby-server/bin/ffdetect -ffmpeg /usr/local/lib/emby-server/bin/ffmpeg -ffprobe /usr/local/lib/emby-server/bin/ffprobe -programdata /var/db/emby-server
Operating system: FreeBSD 13.2-RELEASE FreeBSD 13.2-RELEASE releng/13.2-n254617-525ecfdad597 GENERIC
Framework: .NET 6.0.21
OS/Process: x64/x64
Runtime: usr/local/lib/emby-server/system/System.Private.CoreLib.dll
Processor count: 24
Data path: /var/db/emby-server
Application path: /usr/local/lib/emby-server/system
System.Exception: System.Exception: SKCodec had an error reading /var/db/emby-server/metadata/library/de/de2d5f1c0273059eb6f8f1ba17e45d4e/poster.jpg
at Emby.Drawing.Skia.SkiaEncoder.EncodeImage(String inputPath, String outputPath, Boolean autoOrient, Nullable`1 orientation, Int32 quality, ImageProcessingOptions options, ImageFormat selectedOutputFormat)
at Emby.Drawing.ImageProcessor.ProcessImage(ImageProcessingOptions options, CancellationToken cancellationToken)
Source: Emby.Drawing.Skia
TargetSite: System.String EncodeImage(System.String, System.String, Boolean, System.Nullable`1[MediaBrowser.Model.Drawing.ImageOrientation], Int32, MediaBrowser.Controller.Drawing.ImageProcessingOptions, MediaBrowser.Model.Drawing.ImageFormat)

What is that about? I haven't seen those during the last global library update from the scheduled tasks.

I checked "/var/db/emby-server/metadata/library/c7/c735475fd3048dd042a7e86b71da07ec/poster.jpg" and emby has read/write permission on it and I assume the rest of them too.

 

Edit: last error of the bunch so it lasted about 11 mins: 

2023-09-15 22:19:13.986 Error ImageProcessor: Error encoding image
*** Error Report ***
Version: 4.7.14.0
Command line: /usr/local/lib/emby-server/system/EmbyServer.dll -os freebsd -ffdetect /usr/local/lib/emby-server/bin/ffdetect -ffmpeg /usr/local/lib/emby-server/bin/ffmpeg -ffprobe /usr/local/lib/emby-server/bin/ffprobe -programdata /var/db/emby-server
Operating system: FreeBSD 13.2-RELEASE FreeBSD 13.2-RELEASE releng/13.2-n254617-525ecfdad597 GENERIC
Framework: .NET 6.0.21
OS/Process: x64/x64
Runtime: usr/local/lib/emby-server/system/System.Private.CoreLib.dll
Processor count: 24
Data path: /var/db/emby-server
Application path: /usr/local/lib/emby-server/system
System.Exception: System.Exception: SKCodec had an error reading /var/db/emby-server/metadata/people/Peter Krause-tmdb-23119/folder.jpg
at Emby.Drawing.Skia.SkiaEncoder.EncodeImage(String inputPath, String outputPath, Boolean autoOrient, Nullable`1 orientation, Int32 quality, ImageProcessingOptions options, ImageFormat selectedOutputFormat)
at Emby.Drawing.ImageProcessor.ProcessImage(ImageProcessingOptions options, CancellationToken cancellationToken)
Source: Emby.Drawing.Skia
TargetSite: System.String EncodeImage(System.String, System.String, Boolean, System.Nullable`1[MediaBrowser.Model.Drawing.ImageOrientation], Int32, MediaBrowser.Controller.Drawing.ImageProcessingOptions, MediaBrowser.Model.Drawing.ImageFormat)

 

Edited by Samkook
  • Agree 1
Samkook

Samkook 18

Posted
  • Author
Posted

Forgot to specify I'm on 4.7.14.0, even though the log says it and I wouldn't think it would require a specific example but since I've been wrong before about that in the past, this example applies to get the problem, only difference since then is that it's a dev build of sickgear but that shouldn't have anything to do with it other than the api call might be wrong: 

 

Samkook

Samkook 18

Posted
  • Author
Posted

Also, all of my home libraries generated thumbnails are black since.

Most of my pictures for media metadata are local and generated by other software so I haven't noticed if this affects more than those:

emby_home_black.jpg.103480e0a78c97c39d7e59be5a8dda03.jpg

Luke Emby Team

Luke 42077

Posted
Posted

Hi, try deleting the existing black images and then running a library scan and see if that helps.

Samkook

Samkook 18

Posted
  • Author
Posted

And where would those be located in the data folder? They're entirely generated by emby so I have no clue where they are.

Luke Emby Team

Luke 42077

Posted
Posted

You can use the web interface to do it.

Samkook

Samkook 18

Posted
  • Author
Posted

Didn't help, they're back to black. At least that means sickgear wasn't to blame. Deleted 4 and got 4 errors in the log: 

2023-09-16 16:09:25.612 Error ImageProcessor: Error encoding image
*** Error Report ***
Version: 4.7.14.0
Command line: /usr/local/lib/emby-server/system/EmbyServer.dll -os freebsd -ffdetect /usr/local/lib/emby-server/bin/ffdetect -ffmpeg /usr/local/lib/emby-server/bin/ffmpeg -ffprobe /usr/local/lib/emby-server/bin/ffprobe -programdata /var/db/emby-server
Operating system: FreeBSD 13.2-RELEASE FreeBSD 13.2-RELEASE releng/13.2-n254617-525ecfdad597 GENERIC
Framework: .NET 6.0.21
OS/Process: x64/x64
Runtime: usr/local/lib/emby-server/system/System.Private.CoreLib.dll
Processor count: 24
Data path: /var/db/emby-server
Application path: /usr/local/lib/emby-server/system
System.Exception: System.Exception: SKCodec had an error reading /var/db/emby-server/config/users/9c8998e571c14070a6ffd285fb5106a8/poster.jpg
at Emby.Drawing.Skia.SkiaEncoder.EncodeImage(String inputPath, String outputPath, Boolean autoOrient, Nullable`1 orientation, Int32 quality, ImageProcessingOptions options, ImageFormat selectedOutputFormat)
at Emby.Drawing.ImageProcessor.ProcessImage(ImageProcessingOptions options, CancellationToken cancellationToken)
Source: Emby.Drawing.Skia
TargetSite: System.String EncodeImage(System.String, System.String, Boolean, System.Nullable`1[MediaBrowser.Model.Drawing.ImageOrientation], Int32, MediaBrowser.Controller.Drawing.ImageProcessingOptions, MediaBrowser.Model.Drawing.ImageFormat)
2023-09-16 16:09:29.177 Info Server: http/1.1 POST http://192.168.1.14:8096/emby/Sessions/Capabilities/Full?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=1f4f2904-eba3-4481-bb58-b1637f42e962&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=en-us&reqformat=json. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.36
2023-09-16 16:09:29.178 Info Server: http/1.1 Response 204 to host2. Time: 1ms. http://192.168.1.14:8096/emby/Sessions/Capabilities/Full?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=1f4f2904-eba3-4481-bb58-b1637f42e962&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=en-us&reqformat=json
2023-09-16 16:09:29.665 Error ImageProcessor: Error encoding image
*** Error Report ***
Version: 4.7.14.0
Command line: /usr/local/lib/emby-server/system/EmbyServer.dll -os freebsd -ffdetect /usr/local/lib/emby-server/bin/ffdetect -ffmpeg /usr/local/lib/emby-server/bin/ffmpeg -ffprobe /usr/local/lib/emby-server/bin/ffprobe -programdata /var/db/emby-server
Operating system: FreeBSD 13.2-RELEASE FreeBSD 13.2-RELEASE releng/13.2-n254617-525ecfdad597 GENERIC
Framework: .NET 6.0.21
OS/Process: x64/x64
Runtime: usr/local/lib/emby-server/system/System.Private.CoreLib.dll
Processor count: 24
Data path: /var/db/emby-server
Application path: /usr/local/lib/emby-server/system
System.Exception: System.Exception: SKCodec had an error reading /tome/Series/Only Murders in the Building/poster.jpg
at Emby.Drawing.Skia.SkiaEncoder.EncodeImage(String inputPath, String outputPath, Boolean autoOrient, Nullable`1 orientation, Int32 quality, ImageProcessingOptions options, ImageFormat selectedOutputFormat)
at Emby.Drawing.ImageProcessor.ProcessImage(ImageProcessingOptions options, CancellationToken cancellationToken)
Source: Emby.Drawing.Skia
TargetSite: System.String EncodeImage(System.String, System.String, Boolean, System.Nullable`1[MediaBrowser.Model.Drawing.ImageOrientation], Int32, MediaBrowser.Controller.Drawing.ImageProcessingOptions, MediaBrowser.Model.Drawing.ImageFormat)
2023-09-16 16:09:29.665 Error ImageProcessor: Error encoding image
*** Error Report ***
Version: 4.7.14.0
Command line: /usr/local/lib/emby-server/system/EmbyServer.dll -os freebsd -ffdetect /usr/local/lib/emby-server/bin/ffdetect -ffmpeg /usr/local/lib/emby-server/bin/ffmpeg -ffprobe /usr/local/lib/emby-server/bin/ffprobe -programdata /var/db/emby-server
Operating system: FreeBSD 13.2-RELEASE FreeBSD 13.2-RELEASE releng/13.2-n254617-525ecfdad597 GENERIC
Framework: .NET 6.0.21
OS/Process: x64/x64
Runtime: usr/local/lib/emby-server/system/System.Private.CoreLib.dll
Processor count: 24
Data path: /var/db/emby-server
Application path: /usr/local/lib/emby-server/system
System.Exception: System.Exception: SKCodec had an error reading /tome/Series/Riverdale/poster.jpg
at Emby.Drawing.Skia.SkiaEncoder.EncodeImage(String inputPath, String outputPath, Boolean autoOrient, Nullable`1 orientation, Int32 quality, ImageProcessingOptions options, ImageFormat selectedOutputFormat)
at Emby.Drawing.ImageProcessor.ProcessImage(ImageProcessingOptions options, CancellationToken cancellationToken)
Source: Emby.Drawing.Skia
TargetSite: System.String EncodeImage(System.String, System.String, Boolean, System.Nullable`1[MediaBrowser.Model.Drawing.ImageOrientation], Int32, MediaBrowser.Controller.Drawing.ImageProcessingOptions, MediaBrowser.Model.Drawing.ImageFormat)
2023-09-16 16:09:30.973 Error ImageProcessor: Error encoding image
*** Error Report ***
Version: 4.7.14.0
Command line: /usr/local/lib/emby-server/system/EmbyServer.dll -os freebsd -ffdetect /usr/local/lib/emby-server/bin/ffdetect -ffmpeg /usr/local/lib/emby-server/bin/ffmpeg -ffprobe /usr/local/lib/emby-server/bin/ffprobe -programdata /var/db/emby-server
Operating system: FreeBSD 13.2-RELEASE FreeBSD 13.2-RELEASE releng/13.2-n254617-525ecfdad597 GENERIC
Framework: .NET 6.0.21
OS/Process: x64/x64
Runtime: usr/local/lib/emby-server/system/System.Private.CoreLib.dll
Processor count: 24
Data path: /var/db/emby-server
Application path: /usr/local/lib/emby-server/system
System.Exception: System.Exception: SKCodec had an error reading /var/db/emby-server/config/users/9c8998e571c14070a6ffd285fb5106a8/poster.jpg
at Emby.Drawing.Skia.SkiaEncoder.EncodeImage(String inputPath, String outputPath, Boolean autoOrient, Nullable`1 orientation, Int32 quality, ImageProcessingOptions options, ImageFormat selectedOutputFormat)
at Emby.Drawing.ImageProcessor.ProcessImage(ImageProcessingOptions options, CancellationToken cancellationToken)
Source: Emby.Drawing.Skia
TargetSite: System.String EncodeImage(System.String, System.String, Boolean, System.Nullable`1[MediaBrowser.Model.Drawing.ImageOrientation], Int32, MediaBrowser.Controller.Drawing.ImageProcessingOptions, MediaBrowser.Model.Drawing.ImageFormat)

 

Luke Emby Team

Luke 42077

Posted
Posted

Hi, when did you install 4.7.14? A revision was posted so you could try installing it again on top of itself. That should resolve the image processing errors.

  • Solution
Samkook

Samkook 18

Posted
  • Author
  • Solution
Posted

Yeah, I just checked and saw there was one. I also updated ffmpeg at the same time and the problem is fixed now, thanks.

Updated:

emby-server: 4.7.14.0 -> 4.7.14.0_1

ffmpeg: 6.0,1 -> 6.0_2,1

ffmpeg4: 4.4.4_2 -> 4.4.4_3

Wasn't sure which ffmpeg version emby used, I assume 6.

  • Thanks 1
dogfighdogfight

dogfighdogfight 1

Posted
Posted
Just now, dogfighdogfight said:

SAME ERRORimage.thumb.png.d475082654a134748f249bbf069e23cd.png

image.thumb.png.b5d1875a49e54bf8b485e3091b94ec1f.png

Samkook

Samkook 18

Posted
  • Author
Posted (edited)

And did you try updating the freeBSD packages to the latest for the emby server and ffmpeg?

Edited by Samkook
Luke Emby Team

Luke 42077

Posted
Posted

@dogfighdogfight yes an update was posted so you simply need to install it. Please let us know if this helps. Thanks.

  • 3 weeks later...
dogfighdogfight

dogfighdogfight 1

Posted
Posted
On 2023/9/17 at PM9点35分, Luke said:

@狗战狗战 是的，已发布更新，因此您只需安装它即可。如果这有帮助，请告诉我们。谢谢。 

Fixed thanks
  • Thanks 1

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