Can't delete server from Emby Connect

[thevoidatlas 6]

No matter how many times I right click on the server and try to delete it, nothing happens. This was a server that was shared with me and no longer works. I want to remove it but I can't. What do I have to do to remove it? 

[Abobader 3464]

Hello thevoidatlas,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42077]

HI, what Emby app are you trying to do this with? Do you get a menu when you right click?

[thevoidatlas 6]

2 hours ago, Luke said:

HI, what Emby app are you trying to do this with? Do you get a menu when you right click?

I get a menu when i right click, yes with three options (connect, delete and view info). I'm using the web browser (webapp) 

[thevoidatlas 6]

On 9/14/2023 at 5:54 PM, Luke said:

HI, what Emby app are you trying to do this with? Do you get a menu when you right click?

I've since tried the desktop app and again, i am unable to delete that server. 

[Luke 42077]

20 hours ago, thevoidatlas said:

I've since tried the desktop app and again, i am unable to delete that server. 

What exactly happens when you try?

[thevoidatlas 6]

49 minutes ago, Luke said:

What exactly happens when you try?

Nothing, no errors or response/feedback. Just doesn't delete. When i right click and select "connect" i get an error as the server is shut down. I can also view server info. I just can't delete it. 

Edited September 16, 2023 by thevoidatlas

[calmcacil 8]

same issue here, i have an old server from a while back stuck in my connect list and delete does nothing except create a script error when clicked.

/#!/startup/selectserver.html:1 Uncaught (in promise) undefined
setTimeout (async)		
(anonymous)	@	dialoghelper.js?_sw-…26652b32aa729976c:1
onCloseAnimationFinish	@	dialoghelper.js?_sw-…26652b32aa729976c:1

/#!/startup/selectserver.html:1 Uncaught (in promise) undefined
Promise.then (async)		
executeAction	@	shortcuts.js?_sw-pre…a2269b6752cd77169:1
onClick	@	shortcuts.js?_sw-pre…a2269b6752cd77169:1
onClick	@	emby-itemscontainer.…5af95d1e9b29d2063:1

 

 

[calmcacil 8]

Error is slightly different if i clear cookies and try without cache.

 

baseitemcontroller.js?_sw-precache=48d46b8dfce742e143b50e648d0b0b70:1 Uncaught (in promise) TypeError: Cannot read properties of null (reading 'getCurrentUser')
    at BaseItemController.deleteItems (baseitemcontroller.js?_sw-precache=48d46b8dfce742e143b50e648d0b0b70:1:30441)
    at Object.deleteItems (itemmanager.js?_sw-precache=1010cc23f3c0a07a1be8b7ff13b3030a:1:4138)
    at Object.executeCommand (commandprocessor.js?_sw-precache=3cf2486235546b935062b0b2c2970476:1:12104)
    at executeCommand (itemcontextmenu.js?_sw-precache=ff05d3d3605b2a84a0b163a93f0dd970:1:532)
    at itemcontextmenu.js?_sw-precache=ff05d3d3605b2a84a0b163a93f0dd970:1:1442

 

[bladefx2000 0]

I have exactly the same problem

[ZLuckyTraveler 0]

Same problem here as well

[Luke 42077]

21 hours ago, calmcacil said:

Error is slightly different if i clear cookies and try without cache.

 

baseitemcontroller.js?_sw-precache=48d46b8dfce742e143b50e648d0b0b70:1 Uncaught (in promise) TypeError: Cannot read properties of null (reading 'getCurrentUser')
    at BaseItemController.deleteItems (baseitemcontroller.js?_sw-precache=48d46b8dfce742e143b50e648d0b0b70:1:30441)
    at Object.deleteItems (itemmanager.js?_sw-precache=1010cc23f3c0a07a1be8b7ff13b3030a:1:4138)
    at Object.executeCommand (commandprocessor.js?_sw-precache=3cf2486235546b935062b0b2c2970476:1:12104)
    at executeCommand (itemcontextmenu.js?_sw-precache=ff05d3d3605b2a84a0b163a93f0dd970:1:532)
    at itemcontextmenu.js?_sw-precache=ff05d3d3605b2a84a0b163a93f0dd970:1:1442

 

Good catch. I can't reproduce but I can see how that would happen. I've pushed an update to our hosted web app and to Emby Theater. Thanks.

[calmcacil 8]

16 hours ago, Luke said:

Good catch. I can't reproduce but I can see how that would happen. I've pushed an update to our hosted web app and to Emby Theater. Thanks.

Thanks, i had to clear my cookies and log in again for it to work but i was finally able to remove my 3 year old install from the list. 

[Luke 42077]

Thanks for the feedback.

[blim5001 8]

I seem to be having a similar problem.
Managed to get rid of the old servers from the app.emby by clearing cookies
But I still have old ones on my iphone and in the mac Emby app and deleting them does nothing on either of those.

(the ones I cannot delete are not active and were installed on old equipment that I no longer use)
How can I get rid of them?

[blim5001 8]

I have just tried deleting and reinstalling the emby app from my mac to see if that would fix it, but nope did not.
I cannot find any preferences or other emby related stuff in my user Library or main Library folder, are they stored somewhere else?

[thevoidatlas 6]

Likewise, the problem seems to be resolved in the web app but dead server still shows up in emby theater and the mobile apps. Unable to remove it. 

[Luke 42077]

The update was pushed to Emby Theater. Please try restarting the app. Thanks.

[blim5001 8]

I am using the emby app for Mac, not Emby Theater

[Luke 42077]

OK we’re in process of submitting a new update to Apple. Thanks.

[blim5001 8]

I have just downloaded the emby macos app from github, updated 2 days ago. (Shows as v2.2.13 when i do a get info on the app) Is the fix in that version?
As I can still not delete an old inactive server.

[Luke 42077]

5 hours ago, blim5001 said:

I have just downloaded the emby macos app from github, updated 2 days ago. (Shows as v2.2.13 when i do a get info on the app) Is the fix in that version?
As I can still not delete an old inactive server.

HI, yes it does. What exactly happens when you try to delete?

[BenDover 3]

I'm having this problem but it looks like I'm accessing someone else's data. I changed my password and made sure but it just randomly started showing up Friday or Saturday.

 

Also @LukeI PM'd you about it. I'm worried its a security concern.

Edited September 21, 2023 by BenDover

[Luke 42077]

12 minutes ago, BenDover said:

I'm having this problem but it looks like I'm accessing someone else's data. I changed my password and made sure but it just randomly started showing up Friday or Saturday.

 

Also @LukeI PM'd you about it. I'm worried its a security concern.

I believe someone simply mistakenly granted you access to their server. Try using the hosted web app to delete the server, http://app.emby.media

[blim5001 8]

38 minutes ago, Luke said:

HI, yes it does. What exactly happens when you try to delete?

It does nothing

Well it did nothing on my iMac (I tried it a few times), but I have just installed the same emby app version on my laptop, tried it and it worked.
Laptop is running Monterey (12.6.8) I think the iMac is same, but I will need to check.