Remote connections

[rbjtech 5284]

10 hours ago, beefsnack said:

Issues is now closed and fixed, as It turns out it was a simple fix, Unbelievable but unaware that I was not even thinking of it and why we have People here to help.

Thanks to @Carloand @Luke For all the Help and everyone else who chimed in with an assist.

And for the Fix.

Just a simple TCP tweak without the IP in port forwarding did it.

.. this is why I asked to see a photo of the Router screen and gave you what it should be below ... we would have picked up the issue in seconds back on the 14th ...

But glad it's all resolved - great work from @Carlo

 

 

[beefsnack 16]

@rbjtech

You answered it right there indeed, Probably read that on one of my 24 hour days and wasn't paying attention, you called it. Lack of sleep gives you the Dumb.

 

[Carlo 4560]

@rbjtechwas on it for sure and he absolutely posted the info perfectly.  General speaking (not specific to this thread) for remote access issues/problems we should ask for a couple additional items up front that provide additional information we often have to ask for as part of diagnosing the issue.

Having a screen copy of the router's port forwarding configuration and screen shot of the test results from canyouseeme.org.

is one key pieces of information needed as well as a trace route to some public IP which shows all hops on the local LAN as well as the ISP's LAN. This helps identify different types of NAT (network address translation) issues be CGNAT (carrier grade network address translation) to having multiple routers inline in the home network.

The third piece of information we should try to gather early on is if a VPN is being used which flat-out changes the network, often time in unexpected ways.

It might be a bit more work up front reporting this information, but would likely save the first 2 to 3 rounds of question/answer posts but should ultimately help to solve the issue quicker! It also helps to avoid the situation of working on bad information where a person thinks their settings are correct but are not which can take a few more rounds of posts to circle back to checking!

Carlo

[beefsnack 16]

Indeed, Normally I wouldn't of had the port forwarding enabled because I didn't need it from the beginning, (It was working without it) Emby had uPnP enabled already, and because I was already frustrated and something so simple completely passed me by,  All besides the point I'm just glad it was pointed out and it wont be happening again now that I'm aware of the mistake, and paying more attention to details!