4K HEVC and HDR Colours look incorrect

[hoonlight 18]

If the Emby team can't fix this issue for technical reasons for the time being, I think it would be better to force the emby app to transcode the video when it detects IOS + hdr (hdr10, DV). That would be better than Direct Play + weird green video.

Additionally, this issue does not occur in the MAC Emby app.

Edited May 18, 2024 by hoonlight

[Luke 42077]

Hi, we are looking into this. Thanks for reporting.

[TZTZoro 26]

On 5/18/2024 at 7:38 AM, hoonlight said:

If the Emby team can't fix this issue for technical reasons for the time being, I think it would be better to force the emby app to transcode the video when it detects IOS + hdr (hdr10, DV). That would be better than Direct Play + weird green video.

Additionally, this issue does not occur in the MAC Emby app.

@Lukemight there be a temporarily fix for this like mentioned here maybe? or is this most likely not happening until the issue of the coloring has been solved?

also, do you maybe know which formats are currently supported and working correctly?

[Luke 42077]

38 minutes ago, TZTZoro said:

@Lukemight there be a temporarily fix for this like mentioned here maybe? or is this most likely not happening until the issue of the coloring has been solved?

also, do you maybe know which formats are currently supported and working correctly?

That would be to use mp4. With mp4, it will direct play using the native apple player and then you get everything supported by the device. It's only with mkv that we use mpv for playback and then we're limited by what that currently supports.

[vdatanet 1617]

20 minutes ago, Luke said:

That would be to use mp4. With mp4, it will direct play using the native apple player and then you get everything supported by the device. It's only with mkv that we use mpv for playback and then we're limited by what that currently supports.

After a while without posting anything I'm going to dig a little into the past.

That's not true. I did that and I have never been able to play a movie in one go, the playback always freezes. This has been going on for years. It was reported 4 years ago.

 

Edited May 28, 2024 by vdatanet

[vdatanet 1617]

The only way to decently play HDR content from Emby using Apple TV is to use Infuse.

[vdatanet 1617]

We need this:

 

[vdatanet 1617]

Fortunately we have Infuse as a workaround otherwise we would have to look for another media server.

[kira yamato 21]

still waiting for fixing update

[Luke 42077]

Hi, yes we should have an update for this soon. Thanks guys.

[kira yamato 21]

7 minutes ago, Luke said:

Hi, yes we should have an update for this soon. Thanks guys.

Wow, that's great.

[kira yamato 21]

wow wow wow finally they seem to fix, it with new emby ios ver.2.2.27 

thank you so much 

The journey has come to an end. 

[kira yamato 21]

On 8/4/2024 at 1:38 PM, kira yamato said:

wow wow wow finally they seem to fix, it with new emby ios ver.2.2.27 

thank you so much 

The journey has come to an end. 

new problem found on ver2.2.27 HEVC 4k HDR a bit darker than normal with same brightness 

normal (1st pic)vs emby (2nd pic)

look at shadow on the face

Edited August 5, 2024 by kira yamato

[Luke 42077]

1 hour ago, kira yamato said:

new problem found on ver2.2.27 HEVC 4k HDR a bit darker than normal with same brightness 

normal (1st pic)vs emby (2nd pic)

look at shadow on the face

Hi, we'll take a look at it. Thanks.

[LoganJay 0]

On 8/4/2024 at 2:38 PM, kira yamato said:

wow wow wow finally they seem to fix, it with new emby ios ver.2.2.27 

thank you so much 

The journey has come to an end. 

Sorry but for me it seems ios ver 2.2.28 the greenish issues still exist... sometimes.

However, it seems that dragging the progress bar left & right a few times can solve this problem.

Could you please take a look into that?

 

[Luke 42077]

On 8/15/2024 at 7:30 AM, LoganJay said:

Sorry but for me it seems ios ver 2.2.28 the greenish issues still exist... sometimes.

However, it seems that dragging the progress bar left & right a few times can solve this problem.

Could you please take a look into that?

 

HI, yes we'll take a look at it. Thanks.

[HairyBizRat 21]

Found this thread because I’m having the same issue

4K DV content showing as greenish on iPad.

i see lots of replies stating we will look into this but since it’s almost a year old , is there any realistic timeframe on a fix?

[Luke 42077]

On 8/30/2024 at 7:01 PM, HairyBizRat said:

Found this thread because I’m having the same issue

4K DV content showing as greenish on iPad.

i see lots of replies stating we will look into this but since it’s almost a year old , is there any realistic timeframe on a fix?

HI, we are looking into this. Thanks.

[michaeltruncale 6]

Is there a setting that was introduced to fix this issue? This is on an iPad, if I swipe down with my finger and slowly swipe upward I can see the true colors, once I let go of the screen it gets the haze treatment again. Works fine on my iPhone 14 Pro Max however. This is why I’m asking if there’s a setting that’s affecting this? Also what is Infuse? Is that a plugin for Emby or iPhone, iPad, or? 

[TZTZoro 26]

On 3/3/2025 at 6:25 PM, michaeltruncale said:

Also what is Infuse?

infuse is a different playback app from a different company

[Luke 42077]

On 3/3/2025 at 12:25 PM, michaeltruncale said:

Is there a setting that was introduced to fix this issue? This is on an iPad, if I swipe down with my finger and slowly swipe upward I can see the true colors, once I let go of the screen it gets the haze treatment again. Works fine on my iPhone 14 Pro Max however. This is why I’m asking if there’s a setting that’s affecting this? Also what is Infuse? Is that a plugin for Emby or iPhone, iPad, or? 

Hi, we'll take a look at that. Thanks.

[Przemek 70]

Hello, any fix for this because I try to change many options on Transcoding>Tone mapping but nothing helps. I have that problems on laptops, android box and android smartphone. Movie looks ok on LG tv. Many other 4k , Hevc, HDR movies looks ok but sometimes looks green. It's something with Emby settings, devices or file?

 

Regards.

[Luke 42077]

Hi, we are looking into this. Thanks.