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Cannot accesed by domain

rawzef

By rawzef
in General/Windows

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rawzef

rawzef 2

Posted
Posted

Hi community! Hope I can get any help here :)

Since years ago I had setup my website and my emby server. Since my https://domain.com point to port 80 it opened good, and https://domain.com:8920 to my emby server that opened good also. Just if needed I have to say my website is hosted in my synology NAS (DSM 7.2) and my emby in my Windows 11 PC, in my router I port forward all 80 and 443 to my NAS, and all 8096 and 8920 to my Windows PC. My IP changes from time to time so I everytime it changes I go to my domain registrar to change the IP in the DNS manager, it's really no big deal for me to do it. Everything was running smooth and perfect!

Since a few days ago, I'm really not sure if the update(4.7.14.0) changed something but now the issue is the following:

  • I can normally access my domain.com as usual and with https:// enabled
  • I cannot access mydomain.com:8096
  • I cannot access mydomain.com:8920
  • I can access myIP/8096
  • I cannot access myIP/8920

Just a few more info, my SSL for my emby is from Let's Encrypt and is supposed to expire in 6 weeks still.

I checked the port open in https://www.yougetsignal.com/tools/open-ports/ and it says the IP with port 8920 is closed, and the IP with port 8096 is open. Same results if I check with the domain and ports 8096 and 8920.

I checked the log and its showing the following. Hope I am not missing any info. Any help will be much appreciated! :)

 
Quote

2023-08-31 00:04:34.313 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>718</errorCode>
<errorDescription>ConflictInMappingEntry</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

2023-08-31 00:04:34.320 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>601</errorCode>
<errorDescription>Argument Value Out of Range</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

2023-08-31 00:04:34.321 Error PortMapper: Error in GetSpecificMappingAsync
    *** Error Report ***
    Version: 4.7.14.0
    Command line: C:\Users\User\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows 10.0.22621
    Framework: .NET 6.0.21
    OS/Process: x64/x64
    Runtime: C:/Users/User/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 16
    Data path: C:\Users\User\AppData\Roaming\Emby-Server\programdata
    Application path: C:\Users\User\AppData\Roaming\Emby-Server\system
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>601</errorCode>
<errorDescription>Argument Value Out of Range</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
       at Mono.Nat.Upnp.UpnpNatDevice.GetSpecificMappingAsync(Protocol protocol, Int32 publicPort, CancellationToken cancellationToken)
       at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken)
    Source: Emby.Server.Implementations
    TargetSite: Void MoveNext()
    
2023-08-31 00:04:34.328 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>714</errorCode>
<errorDescription>NoSuchEntryInArray</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

2023-08-31 00:04:34.329 Error PortMapper: Error in DeletePortMap
    *** Error Report ***
    Version: 4.7.14.0
    Command line: C:\Users\User\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows 10.0.22621
    Framework: .NET 6.0.21
    OS/Process: x64/x64
    Runtime: C:/Users/User/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 16
    Data path: C:\Users\User\AppData\Roaming\Emby-Server\programdata
    Application path: C:\Users\User\AppData\Roaming\Emby-Server\system
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>714</errorCode>
<errorDescription>NoSuchEntryInArray</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
       at Mono.Nat.Upnp.UpnpNatDevice.DeletePortMap(Mapping mapping, CancellationToken cancellationToken)
       at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken)
    Source: Emby.Server.Implementations
    TargetSite: Void MoveNext()
    
2023-08-31 00:04:35.389 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>718</errorCode>
<errorDescription>ConflictInMappingEntry</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

2023-08-31 00:04:35.391 Error PortMapper: Error creating port map
    *** Error Report ***
    Version: 4.7.14.0
    Command line: C:\Users\User\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows 10.0.22621
    Framework: .NET 6.0.21
    OS/Process: x64/x64
    Runtime: C:/Users/User/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 16
    Data path: C:\Users\User\AppData\Roaming\Emby-Server\programdata
    Application path: C:\Users\User\AppData\Roaming\Emby-Server\system
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>718</errorCode>
<errorDescription>ConflictInMappingEntry</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
       at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMapInternal(Mapping mapping, CancellationToken cancellationToken)
       at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken)
       at Emby.PortMapper.ExternalPortForwarding.CreateRules(INatDevice device, CancellationToken cancellationToken)
    Source: Emby.Server.Implementations
    TargetSite: Void MoveNext()
    
2023-08-31 00:04:36.451 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>718</errorCode>
<errorDescription>ConflictInMappingEntry</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

2023-08-31 00:04:36.456 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>601</errorCode>
<errorDescription>Argument Value Out of Range</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

2023-08-31 00:04:36.457 Error PortMapper: Error in GetSpecificMappingAsync
    *** Error Report ***
    Version: 4.7.14.0
    Command line: C:\Users\User\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows 10.0.22621
    Framework: .NET 6.0.21
    OS/Process: x64/x64
    Runtime: C:/Users/User/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 16
    Data path: C:\Users\User\AppData\Roaming\Emby-Server\programdata
    Application path: C:\Users\User\AppData\Roaming\Emby-Server\system
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>601</errorCode>
<errorDescription>Argument Value Out of Range</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
       at Mono.Nat.Upnp.UpnpNatDevice.GetSpecificMappingAsync(Protocol protocol, Int32 publicPort, CancellationToken cancellationToken)
       at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken)
    Source: Emby.Server.Implementations
    TargetSite: Void MoveNext()
    
2023-08-31 00:04:36.461 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>714</errorCode>
<errorDescription>NoSuchEntryInArray</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

2023-08-31 00:04:36.462 Error PortMapper: Error in DeletePortMap
    *** Error Report ***
    Version: 4.7.14.0
    Command line: C:\Users\User\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows 10.0.22621
    Framework: .NET 6.0.21
    OS/Process: x64/x64
    Runtime: C:/Users/User/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 16
    Data path: C:\Users\User\AppData\Roaming\Emby-Server\programdata
    Application path: C:\Users\User\AppData\Roaming\Emby-Server\system
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>714</errorCode>
<errorDescription>NoSuchEntryInArray</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
       at Mono.Nat.Upnp.UpnpNatDevice.DeletePortMap(Mapping mapping, CancellationToken cancellationToken)
       at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken)
    Source: Emby.Server.Implementations
    TargetSite: Void MoveNext()
    
2023-08-31 00:04:36.634 Info Server: http/1.1 POST http://host1:8096/emby/Sessions/Playing/Progress. UserAgent: Dalvik/2.1.0 (Linux; U; Android 7.1.2; AFTMM Build/NS6297)
2023-08-31 00:04:36.636 Info Server: http/1.1 Response 204 to host2. Time: 2ms. http://host1:8096/emby/Sessions/Playing/Progress
2023-08-31 00:04:37.512 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>718</errorCode>
<errorDescription>ConflictInMappingEntry</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

2023-08-31 00:04:37.514 Error PortMapper: Error creating port map
    *** Error Report ***
    Version: 4.7.14.0
    Command line: C:\Users\User\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows 10.0.22621
    Framework: .NET 6.0.21
    OS/Process: x64/x64
    Runtime: C:/Users/User/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 16
    Data path: C:\Users\User\AppData\Roaming\Emby-Server\programdata
    Application path: C:\Users\User\AppData\Roaming\Emby-Server\system
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>718</errorCode>
<errorDescription>ConflictInMappingEntry</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
       at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMapInternal(Mapping mapping, CancellationToken cancellationToken)
       at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken)
       at Emby.PortMapper.ExternalPortForwarding.CreateRules(INatDevice device, CancellationToken cancellationToken)
    Source: Emby.Server.Implementations
    TargetSite: Void MoveNext()

 
rbjtech

rbjtech 5284

Posted
Posted (edited)

Have you manually setup the port forwarding in your router - or is it being done via uPNP (ie automatically ?)

If manually, ensure the port forward is correct for 8920 (emby https) and is pointing to your Windows emby server.  If uPNP is enabled on the router - then it may be worth just disabling it (to test) - although my recommendation is to leave it disabled on security grounds (but check your website access as well, as that may be using uPNP but I would hope not ..)

As it's windows, it would also be worth checking the private/public network status (needs to be private) and the f/w is open - but considering 8096 is working (?), then I suspect these are probably ok.

Your DNS resolution is independent from emby - as long as it resolves to your public IP - then the ports used should not matter.

 

Edited by rbjtech
rawzef

rawzef 2

Posted
  • Author
Posted

hahaha I made it worst :P I disabled the uPnP at my router now I can't access anything but the emby server only through myIP:8096 , I will figure out how to solve the synology issue by myself since it isn't related at all to emby.

If you have any ideas on the emby problem tho thanks a lot in advanced!

rbjtech

rbjtech 5284

Posted
Posted
4 hours ago, rawzef said:

hahaha I made it worst :P I disabled the uPnP at my router now I can't access anything but the emby server only through myIP:8096 , I will figure out how to solve the synology issue by myself since it isn't related at all to emby.

If you have any ideas on the emby problem tho thanks a lot in advanced!

ok so at least you know it's a uPNP issue.  I would reboot the router (to remove all the existing uPNP rules), reboot emby - and then check the log for uPNP errors again.   You may find the actual upup port forward rules listed somewhere in the router when they have been requested - a screenshot of those would be useful - remove any wan/fqdn addresses for privacy.

rawzef

rawzef 2

Posted
  • Author
Posted

I enabled back the uPnP in my router and everything was ok, so Im back to the original problem

pwhodges

pwhodges 2012

Posted
Posted

You described in the first post the forwarding you had set up in the router; but now you say that its behaviour is altered by uPNP.

This suggests to me that the manual forwarding has something wrong with it, and that's what I would first concentrate on (having uPNP off and not using it at all is hugely preferable on security grounds).

Paul

  • Agree 1
rbjtech

rbjtech 5284

Posted
Posted
6 minutes ago, pwhodges said:

You described in the first post the forwarding you had set up in the router; but now you say that its behaviour is altered by uPNP.

This suggests to me that the manual forwarding has something wrong with it, and that's what I would first concentrate on (having uPNP off and not using it at all is hugely preferable on security grounds).

Paul

Agree - we need to see the port forward rules/settings etc on the router to confirm but at least we know uPNP has a factor in this - ideally duplicate all the uPNP rules you need manually - and then disable uPNP as per Paul's suggestion and mine earlier ... ;)

  • Thanks 1

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