subtitles sometimes not showing

[Darius 14]

Hi folks, I had issues with subtitles sometimes not showing until a refresh or time skip is done (web app, android, windows). It was ASS subtitles if it ever matters.

[Luke 42083]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[Darius 14]

No worries, next time it happens to me I will pull out the log immediately, now much stuff has happened in between to pin point at what time this happened.

 

In the same vein sometimes a sentence in the subs will get stuck and the next sentences will appear on top of it making it impossible to read. Which I will keep track of as well and send a log for as well next time.

[Gilgamesh_48 1240]

I have noticed that sometimes subs do not correctly appear. I very rarely use subs but there are a few movies that I am interested in that are in languages I do not speak. But I do use subs particularly for movies with language sections in recently invented languages, like some of the Star Wars movies. I also use them in Russian or Indian movies as there are several really good movies in those languages,

So far I have managed, most of the time, to get the subs to work by completely restarting the app or sometimes the server.

I have not been able to isolate the problem to a particular cause or even to a format. I have seen the problem in MKVs and MP4s with both internal and external subs.

I do not really rank this issue as important but I can see how others could easily find it important. Just fix it when you can and if you can but, from my point of view, there are many other problems that deserve attention first.