Could not open new pictures made withIOS 17 beta

[flippy81 0]

Hi, i do the following: Make picture with my iphone, make an automatic backup to my synolog nas and try to open the picture in emby (IOS App, Web, FireTV). Emby try to open them, but display only a black screen und the standard thumbnail. I think this happend since i did an update to IOS 17.

Picture are stored as jpeg and could open with any other Client (Windows, IOS...)

Using the latest beta of Emby and also the latest Beta of IOS 17.

 

Picture made with my camera work perfect.

 

Kind regards.

Not Working:

 

 

Working

Edited August 24, 2023 by flippy81

[Abobader 3469]

Hello flippy81,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42083]

Hi, what version of Emby for iOS are you running?

[flippy81 0]

I am using 2.2.10. But i think this is not the problem, because the picture are uploaded by the synology app an i could not display them in any client (web, ios or fire tv). 

i stored a picture from the web to my iphone and this also could not be displayed in emby. 

[Luke 42083]

What format image?

[flippy81 0]

jpeg, a attached 2 pictures in the first post. 

[Luke 42083]

It's jpeg in this forum because it probably got converted somewhere but isn't the iphone format .heic nowadays?

Emby Server 4.7 does not support heic however this has been added for the upcoming 4.8 release.