No longer able to connect to Samsung devices

[Gina66 2]

Lo! It's been a while since I've posted here, so hopefully I'll be able to get some help. As the topic title states, I am no longer able to connect to Emby on any Samsung device. I currently have 3: the S23 Ultra smartphone, the Galaxy Chromebook 2, and a Samsung Class 8000 (believe it's the AU8000). I'm running the Emby server on a custom built PC running Windows 11. Emby + TV was working fine about 6, 7 months ago. Tonight when I tried to run Emby to the TV (we'll call it Sammy 8000), it gave me a screen to select the server, which IIRC used to just ask when user/device to use, but I thought, whatevs. So I chose the server, which was first.

After spinning and thinking, it gave me a connection failure. I tried to uninstall the app and then reinstall - the reinstall prompted me to sign in with Emby connect, which took me back to the same screen. In fact, every time I sign in with Emby connect, it just takes me to the select server. After not getting anything when selecting my own server, I tried to add a server. That also just gave me the same connection failure. Again, I tried to uninstall/reinstall. Same thing. so, I came over here to see if anyone else was having problems and did see threads from 2021. With those, I double checked Windows firewall (it's fine - again, was working perfectly fine a few months ago).

The server tells me it's up to date (version 4.7.13.0). Again, after reading a few posts, I enabled DLNA (which was only set on Play To) and even updated the profile info for Samsung Smart TV. Because I was having issues with the TV, I tried seeing if Emby works on my PC - no issues, it even started the movie I had been watching about 2, 3 months prior. Then I tried my Chromebook - downloaded the Emby app and same thing with the TV - gives me the select server screen, I try to connect to it, it doesn't work.

So then I try my phone, despite knowing how this is going to go, and SURPRISE! That also didn't work. I also tried to test this on a Chromecast, but when I tried using the app, it failed to open (possibly because it was an old version).

The one thing I did see were threads stating that Samsung TVs from 2015-2019 needs new SSL certificates?? firstly, why? Second, that's BS. But clearly this seems to be an issue with Samsung, so IS the SSL a thing? Also, how do I update this on three different Samsung devices?

[Luke 42083]

HI, what Emby app version do you have on the Samsung TV?

[Neminem 1523]

Can you access you server from a web browser on your phones ?

Did you just before connection broke, update your windows server ?

Are you using a vpn on your windows server ?

[pwhodges 2012]

Has your Windows networking got set to Public?  It needs to be Private.

Paul

[Gina66 2]

13 hours ago, Luke said:

HI, what Emby app version do you have on the Samsung TV?

Whatever the new version is from the Samsung app store. Seems to be the same on Android.

13 hours ago, jaycedk said:

Can you access you server from a web browser on your phones ?

Did you just before connection broke, update your windows server ?

Are you using a vpn on your windows server ?

I could not access the server from either the TV's browser, my Chromebook's browser, or my phone's browser. The first is the default Samsung browser and the other two are Chrome. Again, can easily get to Emby on Chrome on my desktop.

While I have a VPN on my PC, I never use it.

5 hours ago, pwhodges said:

Has your Windows networking got set to Public?  It needs to be Private.

Paul

Apparently, that was the problem. I had 4 entries - 2 were private, 2 were public, so I deleted the public ones. I also checked the media sharing option that I apparently now have since updating from Windows 10 to Windows 11; I don't remember having that, so I went ahead and turned that on just to see and...

It worked. Didn't even have to log in or anything - it loaded up like it usually does. When I checked it last night, the two public entries had the red circle with the line through it, so I figured it was disabled, but apparently, that's not what Windows thought. Currently working on TV and my phone, so I'll have to guess that it'll most likely now work on my Chromebook as well. Wondering if the last update that occurred reset the previous settings (ugh, I wish Linux was more popular and covered more things at this point).

Not sure how to mark your answer as the correct one, but it was the correct one.

 

Thanks guys!