a New attempt at Emby - not starting well

[Vesemir7 1]

Hi!

One year and a half later (see old post)

I'm trying to have a new go at Emby, now 4.7.13.0, same NAS as of old. Bought a new month for full features.

I understand I might have to work around bandwidth (in progress) and hardware limitation but I do not understand why I can't just a a simple LOW quality experience as long as it's smooth.

Sometimes it's with the webclient on my pc (I'm in a remote location from the NAS), sometimes it's from my phone, sometimes from the Emby APP that I've installed in a Samsung Smart TV.

Here follows the log after a local playback attempt from said Smart TV.

 

 

 

embyserver.txt

[Vesemir7 1]

[Luke 42077]

Hi, was an ffmpeg log file generated? Please attach that as well. Thanks.

[Vesemir7 1]

There are many I hope there is the relevant entry you are after

ffmpeg-transcode-7e17aced-a6ab-4bc2-9d5e-dd052e056977_1.txt

[Luke 42077]

@Vesemir7what version of DSM are you on? What package file did you install for 4.7.13?

[Vesemir7 1]

@LukeI'm running DSM 7.1.1-42962 Update 6, not sure what you mean about the package file? I downloaded the 64 bit version from the Emby website

 

 

[Luke 42077]

What was the file name? Are you able to update to dsm 7.2 and  install our 7.2 package?

[Vesemir7 1]

So... I upgraded to DSM 7.2 Update 3 (64570)

Emby upgraded to  4.7.13.0

Same story

Restarted the NAS a couple of times to make sure everything was smooth, connected via usual remote connection, going to play the first and only file you will see in the logs.

 

Again, I have plans to upgrade the connectivity NAS-side, so I accept the limitation in quality (roughly it doesn't go better than 720 1.5 Mbps) but the streams not even starting is a dealbreaker.

 

 

 

ffmpeg-transcode-7e17aced-a6ab-4bc2-9d5e-dd052e056977_1.txt embyserver.txt

[Vesemir7 1]

I'm not renewing my subscription at this time, at least until I upgrade the Internet connection NAS-side and rule that out. I desperately want Emby to work for me but it just doesn't.

 

[Luke 42077]

@Vesemir7can you try Chrome for comparison purposes as well as the new 4.7.14 release? Thanks !

[Vesemir7 1]

The browser is not relevant because I'm having the same behavior from the android app on my phone/tablet and from the Smart TV app as well. Upgrading to 4.7.14.0 anyway, no problem!

[Luke 42077]

3 hours ago, Vesemir7 said:

The browser is not relevant because I'm having the same behavior from the android app on my phone/tablet and from the Smart TV app as well. Upgrading to 4.7.14.0 anyway, no problem!

Let us know how you get on. Thanks.

[Vesemir7 1]

It looks like the content that is able to be reproduced is being played faster and even skipping timeframe is more responsive. It looks like transcoding is kicking in better somehow, although this is empirical.

I tried to launch 5 or 6 different titles coming from different file formats, bitrates and so on... I still get some Non compatible streams error on some items.

[Luke 42077]

On 8/28/2023 at 4:24 PM, Vesemir7 said:

It looks like the content that is able to be reproduced is being played faster and even skipping timeframe is more responsive. It looks like transcoding is kicking in better somehow, although this is empirical.

I tried to launch 5 or 6 different titles coming from different file formats, bitrates and so on... I still get some Non compatible streams error on some items.

Thanks. Happy to look at specific examples of where you're still getting the error.