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HDR too dark with a greenish tint when playing on iPad Pro


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VirtualLlama
Posted (edited)

Hi all.

Client: Emby for iOS 2.2.10 (iOS 16.6)

Server: 4.8.0.39

I've noticed HDR content is too dark and has a greenish tint when playing it back on my iPad Pro. I'm fairly sure this hasn't always been the case. I'm pretty sure I've watched HDR content on my iPad in the past using Emby and feel I would have noticed this, as I did when I decided to watch something now. I've tried a number of different files with both Dolby Vision and HDR10 and all exhibited this. The files are not transcoding, they are listed as Direct Play both on the server and the client.

I have made comparisons by playing back the files with Infuse and Plex as well on the same iPad. Plex is also listing the files as Direct Play, hence the server side shouldn't affect things. Infuse is connected to my Emby Server, no transcoding there either. Both Infuse and Plex render the HDR correctly.

I've attached screenshots from two different files to hopefully demonstrate what I'm seeing. The ones starting with "Alfa" are HDR10 while the "David" files are Dolby Vision. The "incorrect" screenshots being from Emby, the "correct" ones from Plex. 

 

 

Alfa correct.PNG

Alfa incorrect.PNG

David correct.PNG

David incorrect.PNG

embyserver.txt

Edited by VirtualLlama
Posted

I seem to having the same issue. DV HDR video downloaded to 2022 iPad Pro plays via Direct Play but the colors and brightness are off, as shown in the previous poster’s screenshots. 

Posted

HI, we're looking into it. Thanks for reporting.

  • 11 months later...
Kyrunner
Posted
On 8/13/2023 at 10:32 PM, Luke said:

HI, we're looking into it. Thanks for reporting.

It’s 2024 are you still looking into this? I have the same issue on latest test flight beta for emby on iPad 

Happy2Play
Posted
1 hour ago, Kyrunner said:

It’s 2024 are you still looking into this? I have the same issue on latest test flight beta for emby on iPad 

So I should say ghee where is the required troubleshooting info as the same information has been required for years?

Posted

Hi, this should be improved with the next update to Emby for iOS. Thanks.

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