ios emby app 2.2.10 transcode can't show srt subtitle

[liujunjie0916 0]

when i directplay can show srt subtitle,but can't show in transcode mode.very strange

ffmpeg-transcode-c4603549-3c4b-49b5-9dfc-acdfc307a43f_1.txt

[liujunjie0916 0]

my device is iphone 13 pro max,system is ios16.6

[liujunjie0916 0]

here is the video

[liujunjie0916 0]

i have a lg c1 tv, when i use webos emby app on the tv, in transcode mode,the srt subtitle can show

 

 

 

 

 

[GrimReaper 4739]

Same reported here:

Considering it is not an isolated issue, it appears to be something systemic, @Luke?

[Luke 42077]

3 hours ago, liujunjie0916 said:

when i directplay can show srt subtitle,but can't show in transcode mode.very strange

ffmpeg-transcode-c4603549-3c4b-49b5-9dfc-acdfc307a43f_1.txt 94.35 kB · 1 download

Hi, please attach the emby server log as well. Thanks.

[liujunjie0916 0]

7 hours ago, Luke said:

Hi, please attach the emby server log as well. Thanks.

the server log

embyserver-63826734311.txt

[ryancheung41 1]

I have the same problem as well. srt subtitle can be shown on TV and web when transcoding but iOS can't.

[Luke 42077]

Hi, we're looking into this. Thanks for reporting.

[Luke 42077]

Hi, this has been resolved for the next update to Emby for iOS. Thanks guys.

[Luke 42077]

Hi, can you try Emby for iOS 2.2.11 and let us know how that compares? Thanks.

[liujunjie0916 0]

2 hours ago, Luke said:

Hi, can you try Emby for iOS 2.2.11 and let us know how that compares? Thanks.

i have updated emby for ios to 2.2.11,the srt subtitle still can't show in transcode mode

[Luke 42077]

On 8/25/2023 at 5:00 AM, liujunjie0916 said:

i have updated emby for ios to 2.2.11,the srt subtitle still can't show in transcode mode

HI, can we please look at a new example because it appears to be working just fine in our testing:

How to Report a Problem

Thanks.