What causes dropped frames?

[musicmafia 38]

I have a 1.9 gb 1080 movie file ripped from BR HEVC AAC 5.1 audio. It plays fine on VLC but not on Emby on TV and on Emby on PC even worse. This is the first time I've seen this issue. Thanks

 

Edited July 31, 2023 by musicmafia

[ebr 16184]

Hi.  The video player not being able to display them fast enough.  This is usually due to inadequacies on the target device as opposed to the data not being delivered fast enough (which would cause pauses and what people usually call "buffering").

[musicmafia 38]

Hmmm. I'm a little stumped. I'm playing much larger 4K files on the same devices. And if it's the target device, why does the same file play fine in VLC but not Emby? The only playback issues I've run into before are 4K AV1 files and/or heavier 7.1 audio codecs. This one is a head-scratcher for me. 

 

[Luke 42079]

2 hours ago, musicmafia said:

Hmmm. I'm a little stumped. I'm playing much larger 4K files on the same devices. And if it's the target device, why does the same file play fine in VLC but not Emby? The only playback issues I've run into before are 4K AV1 files and/or heavier 7.1 audio codecs. This one is a head-scratcher for me. 

 

Hi.  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.

 

[musicmafia 38]

Thanks Luke. I tried the same file on the sideloaded app and got the same results, almost like it was skipping every other frame. 

[musicmafia 38]

Here's the log from today when I played via sideloaded app...

embyserver.txt

Edited August 1, 2023 by musicmafia

[rbjtech 5284]

I would suggest remuxing the file - use something like mkvtoolnix to convert the MP4 into a MKV.  It may have some weird encoding tags causing it to glitch.  VLC is well known for handling bad files better than most players.

 

[musicmafia 38]

4 hours ago, rbjtech said:

I would suggest remuxing the file - use something like mkvtoolnix to convert the MP4 into a MKV.  It may have some weird encoding tags causing it to glitch.  VLC is well known for handling bad files better than most players.

 

Thanks! I went to the mkvtoolnix site and got lost pretty quick. I tried converting it with VLC which worked but the new MKV file was messed up in other ways. I've decided to just trash the file and look for a replacement file from a different source. 

 

Thanks everyone for your help!