Fails to start!

[danergo 37]

On windows11 latest build.

 

Tried to uninstall, reinstall, everything. Restart computer many times. It just doesn't show the GUI (but it's visible in task manager). What to do?

I'm on premium.

 

Thanks.

[lorac 118]

Post the logs. 

[danergo 37]

Here we go:

theater-63825905645.txt

[rbjtech 5284]

It's shutting itself down according to the log - due to Mutex, which is effectively another task is running.

Have you tried a restart, or looked for other running instances ?

[Guest]

The only time I get this is when I'm not connected to the internet. Then Theater will not launch, and all I get is the icon on the task bar.

[danergo 37]

I tried:

• force close Theater
• restart computer
• uninstall Theater
• restart computer
• install Theater

Nothing worked.

[Luke 42077]

7 hours ago, danergo said:

On windows11 latest build.

 

Tried to uninstall, reinstall, everything. Restart computer many times. It just doesn't show the GUI (but it's visible in task manager). What to do?

I'm on premium.

 

Thanks.

What exactly do you see, anything?

[danergo 37]

Just an icon on taskbar. On mouse hover, a can see nothing.

[Luke 42077]

Are there any entries in windows event viewer about it?

[danergo 37]

No, there I found nothing related in the event viewer.

[danergo 37]

On 7/25/2023 at 6:41 PM, rbjtech said:

It's shutting itself down according to the log - due to Mutex, which is effectively another task is running.

Have you tried a restart, or looked for other running instances ?

btw, what is this log viewer?

[rbjtech 5284]

1 hour ago, danergo said:

btw, what is this log viewer?

Emby official tools - but I use ALV for most things (it's a lot better once you have created an emby log viewer parser.)

https://github.com/Scarfsail/AdvancedLogViewer

Edited July 27, 2023 by rbjtech

[JJHop 3]

it may be this issue? ->