No compatible streams are currently available error

[LittleKinder 15]

Hello, from time to time while watching tv shows i get this error 

 

No compatible streams are currently available 

https://cdn.discordapp.com/attachments/450978578062901250/1131029617751367761/image.png

I use windows 10 and run emby on my computer with hardrive plugged in. I open emby with chrome

 

I thought it was because my hardrive wasn't plugged in but i can still access it through windows. Weird thing if i unplug and plug again the hardrive the error will go away

 

Here are the last logs if anyone can help me figure it out, i checked other threads with the same issue but it doesn't appear to be the same thing here.

 

Thank you very much

embyserver (1).txt

[ebr 16187]

Hi.  Yes, it looks like you are losing connection to the drive.  Assuming it is an external USB drive, I would suggest trying a different port.

[LittleKinder 15]

Just now, ebr said:

Hi.  Yes, it looks like you are losing connection to the drive.  Assuming it is an external USB drive, I would suggest trying a different port.

Yeah but that's the thing i can still access the hardrive with windows explorer and still can't read the content via emby

 

One of my friend told me that hardrives can be on some sort of "sleep" mode, so i will look into that

Edited July 19, 2023 by LittleKinder

[ebr 16187]

Yes, it could be going to sleep and then you wake it back up by accessing it with file explorer and then don't know why anything is wrong.

[LittleKinder 15]

Just now, ebr said:

Yes, it could be going to sleep and then you wake it back up by accessing it with file explorer and then don't know why anything is wrong.

Yep i changed the parameter, will see if it works

 

https://www.thewindowsclub.com/wp-content/uploads/2014/06/Prevent-External-Hard-Disk-sleep.jpg

[LittleKinder 15]

So basically i changed multiple parameters for usb and it worked

in battery parameters you deactivate this

 

 

And in peripheral managers (not sure if this one is useful but alone it didn't work) untick this for every usb

 

[LittleKinder 15]

nevermind it didn't work, i'm out of ideas xD

[GrimReaper 4749]

I never let any of my spinners go to sleep, number of tools available online, here's the one I use:

GitHub - stsrki/KeepAliveHD: Prevent hard-drives from going into sleep mode.

Give it a spin (), see how does that compare. 

[LittleKinder 15]

Just now, GrimReaper said:

I never let any of my spinners go to sleep, number of tools available online, here's the one I use:

GitHub - stsrki/KeepAliveHD: Prevent hard-drives from going into sleep mode.

Give it a spin (), see how does that compare. 

Thank you, i saw something like that online but didn't check further, will let you know how it goes

[LittleKinder 15]

Still happening even with a 3mn setting, i'm going crazy

[Luke 42083]

Does the drive at least start spinning up when this happens? Normally any kind of file access will wake it up, so I’m wondering if it’s just not spinning up quickly enough before the video player gives up and raises the error.

[LittleKinder 15]

9 hours ago, Luke said:

Does the drive at least start spinning up when this happens? Normally any kind of file access will wake it up, so I’m wondering if it’s just not spinning up quickly enough before the video player gives up and raises the error.

Might be that yeah, doesn't happen now but not sure what fixed it