error that says my server is out of date, but I installed the latest

[igorosodre0410 0]

 

I installed the latest version available on the emby website, but the following message appears when trying to connect to my server:

This Emby Server needs to be updated. To download the latest version, please visit <a href="https://emby.media">https://emby.media</a>

I paid yesterday for the premium version and would like some help as I am disappointed.

[Abobader 3470]

Hello igorosodre0410,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[GrimReaper 4749]

1 minute ago, igorosodre0410 said:

I installed the latest version available on the emby website, but the following message appears when trying to connect to my server

Which platform? What server version you installed? Trying to connect from which client app? 

[igorosodre0410 0]

3 minutes ago, GrimReaper said:

Qual plataforma? Qual versão do servidor você instalou? Tentando se conectar de qual aplicativo cliente? 

for windows 11, I installed version 4.7.13.0
trying to connect through here:

[igorosodre0410 0]

7 minutes ago, GrimReaper said:

Which platform? What server version you installed? Trying to connect from which client app? 

I installed it here

[ebr 16187]

1 hour ago, igorosodre0410 said:

trying to connect through here:

Hi.  Exactly where is that? 

[Luke 42083]

Hi, can you please provide the emby server log from when this happened?

How to Report a Problem

Thanks.