Scan Media Library Stuck

[Misinthe 46]

Hello everyone, I'm having issues with the Scan Media Library, I made some changes to my movies and then ran the Scan Media Library to update the server, it started fine, but then it got stuck at 90%, I tried rebooting the server and start it again but that didn't help. I left it running and it's been over 12 hours and it hasn't moved. Any help would be appreciated.

[Luke 42078]

HI, please attach the emby server log and we'll be able to offer some advice on how to speed it up. Thanks.

[Misinthe 46]

On 30/06/2023 at 11:27, Luke said:

HI, please attach the emby server log and we'll be able to offer some advice on how to speed it up. Thanks.

Yes sir, here's the log you requested. Thank you!

embyserver.txt

[Luke 42078]

Have you added photos to emby server?

[Misinthe 46]

23 minutes ago, Luke said:

Have you added photos to emby server?

Not personal photos, why?

[Luke 42078]

Ok, there's no evidence that it's stuck. I would just be patient and allow the scan to finish. Also to improve the performance of the scan, try removing these plugins and then restarting the server:

	Playback Reporting 2.0.0.3
	Podnapisi 1.0.9.0
	Statistics 3.0.10.0
	SubDb 1.0.7.0

 

[Misinthe 46]

10 hours ago, Luke said:

Ok, there's no evidence that it's stuck. I would just be patient and allow the scan to finish. Also to improve the performance of the scan, try removing these plugins and then restarting the server:

	Playback Reporting 2.0.0.3
	Podnapisi 1.0.9.0
	Statistics 3.0.10.0
	SubDb 1.0.7.0

 

Okay, I'll just give it more time, is there any way I could speed it up? The specs of it right now are 12 Cores, 64GB RAM, Nvidia Quadro K2000. Should I allocate more resources for it? Thank you.

[Luke 42078]

I would start with my suggestion regarding the plugins.

[Misinthe 46]

2 hours ago, Luke said:

I would start with my suggestion regarding the plugins.

Yes sir, I already got rid of those. Is there a better way to get reporting and statistics? I know the server has the "Reports" tab, but that doesn't have as much info as the plugins did.

[Luke 42078]

Did the scan complete?

[Misinthe 46]

On 05/07/2023 at 14:17, Luke said:

Did the scan complete?

They do complete, but it's taking a really long time. Removing the plugins didn't help.

[Luke 42078]

2 hours ago, Misinthe said:

They do complete, but it's taking a really long time. Removing the plugins didn't help.

Can you please provide a new log example? Thanks.

[Misinthe 46]

On 08/07/2023 at 15:40, Luke said:

Can you please provide a new log example? Thanks.

Sorry for the super late response, it seems to be fine now, here's a log file right after I did a Scan Library.

embyserver.txt

[rbjtech 5284]

Your log is full of 1000's of open subtitle rate limit issues - if you are using a free account, then you are limited to the number of requests per day. (200 I believe)  see opensubtitles for details.

Each request after this amount just delays the scan.   Either sign up for an account that allows more requess per day, or turn it off and get the subtitles from elsewhere.  

[Misinthe 46]

3 hours ago, rbjtech said:

Your log is full of 1000's of open subtitle rate limit issues - if you are using a free account, then you are limited to the number of requests per day. (200 I believe)  see opensubtitles for details.

Each request after this amount just delays the scan.   Either sign up for an account that allows more requess per day, or turn it off and get the subtitles from elsewhere.  

So I do have a VIP subscription to them, and I opened another topic for that same issue. I didn’t know you can set Emby to get subtitles from other places?

[rbjtech 5284]

7 minutes ago, Misinthe said:

So I do have a VIP subscription to them, and I opened another topic for that same issue. I didn’t know you can set Emby to get subtitles from other places?

I think VIP is 1000 per day - either way, you are hitting that limit as well.   It may just be a matter of running the scan every day until it eventually catches up and only 'new' items are requesting opensubtitle queries.

[Misinthe 46]

11 hours ago, rbjtech said:

I think VIP is 1000 per day - either way, you are hitting that limit as well.   It may just be a matter of running the scan every day until it eventually catches up and only 'new' items are requesting opensubtitle queries.

That's what I figured I would have to do. That's why in my other post I asked how to keep check the files without Subtitles so I can make sure it's going down. Thank you!

[ughaus 0]

Running into this issue as well, I cancelled a scan after it was running for 11 hours. Usually it used to take under 15 minutes.

embyserver.txt

[rbjtech 5284]

37 minutes ago, ughaus said:

Running into this issue as well, I cancelled a scan after it was running for 11 hours. Usually it used to take under 15 minutes.

embyserver.txt 298.15 kB · 0 downloads

log is only from today 11:40-11:51 ?

It has a bunch of errors scanning the simpsons episodes, and a bunch of thumbnail creation going on - but nothing is 'slow' from what i can see.

You need to provide the log for the time peroid it got when it got 'stuck' .

[ughaus 0]

Thanks for checking

For now just letting it run and watching the logs

tail -f /var/lib/emby/logs/embyserver.txt 

Thumbnail creation in progress, a few errors but I reckon that's due to the content format and most of processes are succeeding 

[Luke 42078]

Hi, there is no evidence that it is stuck, only that it is taking longer than you’d like.

 For faster library scans consider disabling the library option to import missing episodes into your database.

[Misinthe 46]

@ughaus my issue was just the amount of media it's scanning, I just rebuilt my server, and the initial scan took 4 days to complete.