Playback not starting

[Masterz 2]

Device: Nokia Streaming Box 8010.

Media file: Tom.Clancys.Jack.Ryan.S03E01.rus.LostFilm.TV

Just black screen when try to playback.

No any ffmpeg-* files created around that time, so attaching only embyserver.txt

embyserver.txt

[Luke 42080]

Hi, what Emby app are you trying to play with?

[Masterz 2]

55 minutes ago, Luke said:

Hi, what Emby app are you trying to play with?

 

2023-06-15 13:11:38.770 Info SessionManager: Playback start reported by app AndroidTv 2.0.83g playing Tom.Clancys.Jack.Ryan.S03E01.rus.LostFilm.TV. Started at 0 ms
 

Edited June 15, 2023 by Masterz

[ebr 16185]

Hi.  Is this item DolbyVision or HDR and, if so, does the device support that?

[Masterz 2]

1 hour ago, ebr said:

Hi.  Is this item DolbyVision or HDR and, if so, does the device support that?

Not sure, IMHO not. VLC player play it w/out issues.

 

[ebr 16185]

Oh, it is an AVI/Xvid file.  It probably needs to transcode.  Try using the "Playback Correction" option on the menu during playback.

[Masterz 2]

3 hours ago, ebr said:

Oh, it is an AVI/Xvid file.  It probably needs to transcode.  Try using the "Playback Correction" option on the menu during playback.

Just tried, see in  log starting from 19:00.

Still no video, now appears errors about transcode files named *graph.txtffmpeg-transcode-f496f0b9-5492-4d80-bacc-1267f50c7b1b_1.txtffmpeg-transcode-0fc99102-de9e-455e-a977-2bca221c42e8_1.txtffmpeg-transcode-08d21093-c652-4a9b-b60e-5409b5399c5d_1.txtffmpeg-transcode-a79c2041-9c45-4ecc-8fa3-cd6fadd79703_1.txtembyserver.txtffmpeg-transcode-329942a5-f9ee-4c32-97e7-278331fcc6c9_1.txt

[Masterz 2]

Same file playback on Emby for Android Mobile 3.3.07 & Emby Theater 3.0.19 - fine.

On AndroidTv 2.0.83g - not starting. Playback Correction - no effect.

Emby Web 4.7.13.0 - not starting. See no Playback Correction.

All tries in log. No ffmpeg-* files created/left.

embyserver.txt

[ebr 16185]

It may be a bad source.  I'm wondering how you have a recent item that is encoded in such an archaic format.  How was it created?

[Masterz 2]

8 minutes ago, ebr said:

It may be a bad source.  I'm wondering how you have a recent item that is encoded in such an archaic format.  How was it created?

Not sure. If so (archaic format) - can close the issue, no worry.

Thanx for Your support.

[Masterz 2]

Just checked couple of recently downloaded videos.

All of them have video codec XVid from build 50 to 73.

At least for this is commonly used codec.

 

Have one series, where video playback stops on ~30 minutes time, audio continues while video freeze.

Then audio reach EOF and remaining video starts in silence. First & Second episode demonstrate same behavior. Will check others.

[Masterz 2]

2 hours ago, Masterz said:

Just checked couple of recently downloaded videos.

All of them have video codec XVid from build 50 to 73.

At least for this is commonly used codec.

 

Have one series, where video playback stops on ~30 minutes time, audio continues while video freeze.

Then audio reach EOF and remaining video starts in silence. First & Second episode demonstrate same behavior. Will check others.

When switching from audio AC 5.1 to AC stereo (second track) playback interrupted at different point in time - on minute ~35.

Noticed: when only audio sounds - progress bar on player not moving, but moving later - during video with no audio playback.

Edited June 18, 2023 by Masterz

[ebr 16185]

Where are these coming from?  There is no reason anything new should be created with those formats.

[Masterz 2]

Starting playback of same file from same Emby server on 4 devices.

All demonstrate Direct Play for Video & Audio streams:

Three fit in screen, Chrome demonstrate same.

 

Theater & AndroidTv - playback Ok.

Android - freeze on one frame; Chrome on black screen - then both throw "No compatible streams..."  message.

Emby log attached.

Media info:

 

 

Previously had some issue with MKV playback on Xbox - on rare cases.

Starting this summer this is disaster reg. AVI files - like a quarter cases fails to playback on various devices.

IMHO old/archaic/well-known/... codec must be supported well.

embyserver.txt

[Masterz 2]

Just connected back Xbox One.

As before - issues with some MKV sources, but plays all AVI files, which are not playable on Android & AndroidTv.

Looks cause not in Emby server, but in players software.

 

P.S. Sadly. Was bought AndroidTv to save some money on electricity, but it usage very limited for me.

[Luke 42080]

@Masterz

Hi.  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.

 

[ebr 16185]

He said above that Android TV worked fine and it was the standard app that failed in this instance...

On 7/1/2023 at 1:16 AM, Masterz said:

Theater & AndroidTv - playback Ok.

Android - freeze on one frame; Chrome on black screen - then both throw "No compatible streams..."  message.

My guess is it is one of those AVI files that needs to transcode.

[Luke 42080]

Can you provide a sample video for testing? Thanks.

[Masterz 2]

11 hours ago, Luke said:

Can you provide a sample video for testing? Thanks.

Two of previously noted file shared here: https://drive.google.com/drive/folders/1ORHd6Rv-uydrtoqAX_pmFN_CLt4eXkg_?usp=drive_link

[Luke 42080]

On 7/3/2023 at 12:03 AM, Luke said:

@Masterz

Hi.  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.

 

Can you try downloading the latest version of this (3.3.15), and see if it's able to play now? thanks.