Server still inaccessible after hack

[benrichards 0]

I followed all of the steps in the security alert for my Windows server, and I still cannot access my server in order to change the password requirements. Not sure what to do next here. Could I get some help?

[Abobader 3464]

Hello benrichards,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[benrichards 0]

To put a finer point on it. I added the line to my hosts file, deleted all of the plug-ins, restored access, but can't access the Emby interface to change the passwords. The error message still appears in the log file despite all of the plug-ins having been deleted.

[ebr 16185]

Hi.  Did you do this part?

Quote

Go to the following folder under the Emby Server Data Folder: plugins/configurations

• Find the file named ReadyState.xml and delete it.