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Question About My Download Settings


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  • 2 weeks later...
Posted

Where are you looking for the option to select original quality in the client? It is there.

Posted

with a user it does not give the option of original quality, The original option is only given by the user who has the server

Posted
12 minutes ago, TeraMan said:

with a user it does not give the option of original quality, The original option is only given by the user who has the server

What do you mean by user who has the server?

Posted

I mean the user of the server account, the main account

Posted

What’s the difference between  the users?

Posted

with the server user it gives the original quality option, but with the other users, It only gives the option to download, without being able to select quality.

I don't know how to explain it anymore :(

Posted

What exactly are the other users?

  • 2 weeks later...
Posted
On 9/3/2023 at 3:07 PM, TeraMan said:

with the server user it gives the original quality option, but with the other users, It only gives the option to download, without being able to select quality.

 

Can you show a screenshot of what you do see?

Posted

 

Image from server user

image.png.b66ad1e5d3bb2a2c704b3711e1d174e0.png

 

Image from the user

image.png.6fb25dbe6e67649c9679c8969d50c204.png

GrimReaper
Posted

Does that other user have Allow transcoded downloads enabled in user settings?

image.png.942d33a6a6834dde3668207c3c39641c.png

Posted
10 minutes ago, GrimReaper said:

Does that other user have Allow transcoded downloads enabled in user settings?

image.png.942d33a6a6834dde3668207c3c39641c.png

This was it, thank you very much.

That was the problem, I had that option disabled.

  • Thanks 2

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