Media identification issue

[bruor 43]

Here is the log when using thetvdb only for content in that folder structure using all problem series listed above.  Seems to confirm that this is a data issue on their end.

2023-06-08 18:21:13.974 Info LibraryMonitor: Watching directory C:\ApolloSTRM\tvtmp
2023-06-08 18:21:13.974 Info LibraryMonitor: Watching directory C:\ApolloSTRM\Movies
2023-06-08 18:21:13.974 Info LibraryMonitor: Watching directory C:\ApolloSTRM\TV
2023-06-08 18:21:22.974 Info Server: http/1.1 POST http://host2:8096/emby/Library/VirtualFolders/LibraryOptions?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=a545ba89-bb60-4a3e-8149-812f71cee1f0&X-Emby-Client-Version=4.7.13.0&X-Emby-Language=en-us&reqformat=json. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36
2023-06-08 18:21:22.980 Info Server: http/1.1 Response 204 to host3. Time: 7ms. http://host2:8096/emby/Library/VirtualFolders/LibraryOptions?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=a545ba89-bb60-4a3e-8149-812f71cee1f0&X-Emby-Client-Version=4.7.13.0&X-Emby-Language=en-us&reqformat=json
2023-06-08 18:21:47.399 Info Server: http/1.1 POST http://host2:8096/emby/Items/9526659/Refresh?Recursive=true&ImageRefreshMode=Default&MetadataRefreshMode=Default&ReplaceAllImages=false&ReplaceAllMetadata=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=a545ba89-bb60-4a3e-8149-812f71cee1f0&X-Emby-Client-Version=4.7.13.0&X-Emby-Language=en-us. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36
2023-06-08 18:21:47.403 Info Server: http/1.1 Response 204 to host3. Time: 4ms. http://host2:8096/emby/Items/9526659/Refresh?Recursive=true&ImageRefreshMode=Default&MetadataRefreshMode=Default&ReplaceAllImages=false&ReplaceAllMetadata=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=a545ba89-bb60-4a3e-8149-812f71cee1f0&X-Emby-Client-Version=4.7.13.0&X-Emby-Language=en-us
2023-06-08 18:21:47.527 Info HttpClient: GET https://api4.thetvdb.com/v4/search?type=series&q=Des (2020)&year=2020
2023-06-08 18:21:48.079 Info HttpClient: GET https://api4.thetvdb.com/v4/series/382268/extended?meta=translations
2023-06-08 18:21:48.408 Info App: Creating Season Season Unknown entry for Kingdom of the Mummies
2023-06-08 18:21:48.413 Info HttpClient: GET https://api4.thetvdb.com/v4/series/382268/episodes/official?page=0
2023-06-08 18:21:48.589 Info HttpClient: GET https://api4.thetvdb.com/v4/series/382268/episodes/official/eng?page=0
2023-06-08 18:21:48.792 Info App: Removing virtual season Kingdom of the Mummies 
2023-06-08 18:21:48.792 Info App: Removing item from database, Type: Season, Name: Season Unknown, Path: , Id: 9526736
2023-06-08 18:21:49.259 Info App: Deleting path C:\Users\Administrator\AppData\Roaming\Emby-Server\programdata\metadata\library\8f\8ffb3b8b62a8c819b5886f8f0534b23e
2023-06-08 18:21:49.305 Info App: Creating Season Season 1 entry for Kingdom of the Mummies
2023-06-08 18:21:49.365 Info HttpClient: GET https://api4.thetvdb.com/v4/search?type=series&q=Devs (2020)&year=2020
2023-06-08 18:21:49.812 Info App: Creating Season Season Unknown entry for Kingdom of the Mummies
2023-06-08 18:21:49.823 Info App: Removing virtual season Kingdom of the Mummies 
2023-06-08 18:21:49.823 Info App: Removing item from database, Type: Season, Name: Season Unknown, Path: , Id: 9526738
2023-06-08 18:21:50.290 Info App: Deleting path C:\Users\Administrator\AppData\Roaming\Emby-Server\programdata\metadata\library\f9\f9ff057d72200c5a1627174a95fe91b9
2023-06-08 18:21:50.379 Info App: Creating Season Season 1 entry for Kingdom of the Mummies
2023-06-08 18:21:50.393 Info HttpClient: GET https://api4.thetvdb.com/v4/search?type=series&q=Episodes (2011)&year=2011
2023-06-08 18:21:50.683 Info HttpClient: GET https://api4.thetvdb.com/v4/series/257321/extended?meta=translations
2023-06-08 18:21:51.296 Info App: Creating Season Season Unknown entry for Tai Chi Chasers
2023-06-08 18:21:51.301 Info HttpClient: GET https://api4.thetvdb.com/v4/series/257321/episodes/official?page=0
2023-06-08 18:21:51.557 Info HttpClient: GET https://api4.thetvdb.com/v4/series/257321/episodes/official/eng?page=0
2023-06-08 18:21:51.738 Info App: Removing virtual season Tai Chi Chasers 
2023-06-08 18:21:51.738 Info App: Removing item from database, Type: Season, Name: Season Unknown, Path: , Id: 9526745
2023-06-08 18:21:52.209 Info App: Deleting path C:\Users\Administrator\AppData\Roaming\Emby-Server\programdata\metadata\library\47\47b06d7692ee0e687f832839895f9e78
2023-06-08 18:21:52.644 Info App: Creating Season Season 1 entry for Tai Chi Chasers
2023-06-08 18:21:52.653 Info App: Creating Season Season 2 entry for Tai Chi Chasers
2023-06-08 18:21:52.665 Info App: Creating Season Season 3 entry for Tai Chi Chasers
2023-06-08 18:21:52.676 Info App: Creating Season Season 4 entry for Tai Chi Chasers
2023-06-08 18:21:52.686 Info App: Creating Season Season 5 entry for Tai Chi Chasers
2023-06-08 18:21:52.752 Info HttpClient: GET https://api4.thetvdb.com/v4/search?type=series&q=The Nevers (2021)&year=2021
2023-06-08 18:21:52.852 Info HttpClient: GET https://api4.thetvdb.com/v4/series/409858/extended?meta=translations
2023-06-08 18:21:53.218 Info App: Creating Season Season Unknown entry for Never Mind the Buzzcocks (2021)
2023-06-08 18:21:53.223 Info HttpClient: GET https://api4.thetvdb.com/v4/series/409858/episodes/official?page=0
2023-06-08 18:21:53.431 Info HttpClient: GET https://api4.thetvdb.com/v4/series/409858/episodes/official/eng?page=0
2023-06-08 18:21:53.650 Info App: Removing virtual season Never Mind the Buzzcocks (2021) 
2023-06-08 18:21:53.650 Info App: Removing item from database, Type: Season, Name: Season Unknown, Path: , Id: 9526753
2023-06-08 18:21:54.118 Info App: Deleting path C:\Users\Administrator\AppData\Roaming\Emby-Server\programdata\metadata\library\74\741facef7bc5812d2da27d34b2cb7c2a
2023-06-08 18:21:54.209 Info App: Creating Season Season 1 entry for Never Mind the Buzzcocks (2021)
2023-06-08 18:21:54.224 Info HttpClient: GET https://api4.thetvdb.com/v4/search?type=series&q=Traces (2019)&year=2019
2023-06-08 18:21:54.498 Info HttpClient: GET https://api4.thetvdb.com/v4/series/371197/extended?meta=translations
2023-06-08 18:21:55.086 Info App: Creating Season Season Unknown entry for The Wall
2023-06-08 18:21:55.090 Info HttpClient: GET https://api4.thetvdb.com/v4/series/371197/episodes/official?page=0
2023-06-08 18:21:55.221 Info HttpClient: GET https://api4.thetvdb.com/v4/series/371197/episodes/official/eng?page=0
2023-06-08 18:21:55.361 Info App: Removing virtual season The Wall 
2023-06-08 18:21:55.361 Info App: Removing item from database, Type: Season, Name: Season Unknown, Path: , Id: 9526762
2023-06-08 18:21:55.835 Info App: Deleting path C:\Users\Administrator\AppData\Roaming\Emby-Server\programdata\metadata\library\e4\e4a7348fd944244b2b14c39bed9f87ed
2023-06-08 18:21:55.960 Info App: Creating Season Season 1 entry for The Wall
2023-06-08 18:21:55.994 Info App: Creating Season Season 2 entry for The Wall
2023-06-08 18:21:56.760 Info HttpClient: GET https://raw.github.com/MediaBrowser/MediaBrowser.Resources/master/images/imagesbyname/studioposters.txt
2023-06-08 18:21:57.109 Info HttpClient: GET https://raw.github.com/MediaBrowser/MediaBrowser.Resources/master/images/imagesbyname/studiothumbs.txt
2023-06-08 18:21:59.614 Info HttpClient: GET https://artworks.thetvdb.com/banners/v4/series/382268/posters/6423607f1b7a8.jpg
2023-06-08 18:21:59.619 Info HttpClient: GET https://artworks.thetvdb.com/banners/v4/series/409858/posters/61c8de7f5ee15.jpg
2023-06-08 18:21:59.625 Info HttpClient: GET https://artworks.thetvdb.com/banners/posters/5db7ff47bfcdb.jpg
2023-06-08 18:21:59.625 Info HttpClient: GET https://artworks.thetvdb.com/banners/series/257321/posters/5f4045237c8ef.jpg

 

Edited June 8, 2023 by bruor

[bruor 43]

Here's the problematic log for themoviedb

2023-06-08 18:31:49.271 Info App: MovieDbProvider: Finding id for item: Des (2020)
2023-06-08 18:31:49.274 Info HttpClient: GET https://api.themoviedb.org/3/search/tv?api_key=x_secret1_x&query=Des (2020)&language=en&first_air_date_year=2020
2023-06-08 18:31:49.589 Info HttpClient: GET https://api.themoviedb.org/3/tv/120161?api_key=x_secret1_x&append_to_response=alternative_titles,reviews,credits,images,keywords,external_ids,videos,content_ratings&language=en&include_image_language=en,null
2023-06-08 18:31:49.899 Info HttpClient: GET https://api.themoviedb.org/3/tv/120161?api_key=x_secret1_x&append_to_response=alternative_titles,reviews,credits,images,keywords,external_ids,videos,content_ratings
2023-06-08 18:31:50.045 Info HttpClient: GET https://webservice.fanart.tv/v3/tv/394076?api_key=x_secret2_x
2023-06-08 18:31:50.553 Info App: Creating Season Season Unknown entry for 100% Wolf: The Legend of the Moonstone
2023-06-08 18:31:50.568 Info App: Removing virtual season 100% Wolf: The Legend of the Moonstone 
2023-06-08 18:31:50.568 Info App: Removing item from database, Type: Season, Name: Season Unknown, Path: , Id: 9526842
2023-06-08 18:31:51.036 Info App: Deleting path C:\Users\Administrator\AppData\Roaming\Emby-Server\programdata\metadata\library\8f\8ffb3b8b62a8c819b5886f8f0534b23e
2023-06-08 18:31:51.050 Info HttpClient: GET https://api.themoviedb.org/3/tv/120161/season/1/episode/1?api_key=x_secret1_x&append_to_response=images,external_ids,credits,videos&language=en&include_image_language=en,null
2023-06-08 18:31:51.352 Info HttpClient: GET https://api.themoviedb.org/3/tv/120161/season/1/episode/2?api_key=x_secret1_x&append_to_response=images,external_ids,credits,videos&language=en&include_image_language=en,null
2023-06-08 18:31:51.665 Info HttpClient: GET https://api.themoviedb.org/3/tv/120161/season/1/episode/3?api_key=x_secret1_x&append_to_response=images,external_ids,credits,videos&language=en&include_image_language=en,null
2023-06-08 18:31:51.894 Info App: Creating Season Season 1 entry for 100% Wolf: The Legend of the Moonstone
2023-06-08 18:31:51.977 Info HttpClient: GET https://api.themoviedb.org/3/tv/120161/season/1?api_key=x_secret1_x&append_to_response=images,keywords,external_ids,credits,videos

Seems to be a similar issue for them, if I search "Des (2020)" I get random stuff back

If I search "Des" I get the expected result. 

 

Edited June 8, 2023 by bruor

[Luke 42078]

We can look for possible workarounds. Thanks.