Media identification issue

[bruor 43]

Hoping someone out there can help me figure out why media isn't scanned correctly in some instances.

My TV library is setup to use TheTVDB to identify series.  The TV folder you see in the screenshot is the root of the library.

When emby scans them, the media is identified as "kingdom of the mummies"

 

I have to manually correct this by going to identify, typing "devs" into the title field and clicking search.  When I do this, the correct show is the 1st result, and Kingdom of the Mummies isn't shown in the results. 

 

 

[darkassassin07 652]

From embys naming guide:

https://emby.media/support/articles/TV-Naming.html

 

Try putting the episodes in a 'season x' folder inside the series folder, and remove the year from the episode file names (only put the year in the series folder name)

[bruor 43]

I created a copy of the files in a secondary location with the updated names and it did not correct the issue. 

 

But, removing the year from the folder name of the show worked.... 

 

[bruor 43]

@Luketagging you in since this looks like a bug.  I will see if I can come up with some more examples. 

This show was also being mis identified as Kingdom of the Mummies

[darkassassin07 652]

If I take a random video file, rename it to 'Devs - S01E01.avi' and put it in 'Tv Shows/Devs (2020)/Season 1/' emby identifies it perfectly.

 

 

Follow the instructions you've been given. Ie, the naming conventions in the link I provided.

Edited June 2, 2023 by darkassassin07

[bruor 43]

There are only a few more cases where this is happening,  I've verified for them all that the correct show exists in TheTVDB.  If I search the series folder name on the identify screen the 1st result is the correct one. 

Series folder name	Misidentified as
The Nevers (2021)	Never Mind the Buzzcocks (2021)
Episodes (2011)	Tai Chi Chasers
Traces (2019)	The Wall

 

[bruor 43]

@darkassassin07 In the naming conventions it shows Seinfeld as a valid example which does not contain a season 1 folder.  Out of 2618 series, only 5 are having an identification issue.  Just trying to help provide edge cases to improve quality. 

I did what you suggested, same result. 

 

I've even tried deleting the media from the library, recreating it using your exact naming convention, rescanning, and I get the same result. 

 

I also tried the same steps above, but renaming my .strm file to .avi but there is no change in behavior. 

Edited June 2, 2023 by bruor

[darkassassin07 652]

Once again, If I follow the correct naming conventions; all three of those shows identify correctly.

 

(I've just tested and verified this with all three(four) examples you've given)

Edited June 2, 2023 by darkassassin07

[bruor 43]

I think I've been pretty clear that I'm doing exactly what you recommended and it is not working on this end.

Can you please re-read what I said I've tried and let me know where you think I've done something incorrectly? 

[roaku 842]

6 minutes ago, bruor said:

I think I've been pretty clear that I'm doing exactly what you recommended and it is not working on this end.

Can you please re-read what I said I've tried and let me know where you think I've done something incorrectly? 

I've never seen an example with a space between the season number and the episode number like you have. What happens when you try 'S01E01' instead of 'S01 E01' *and* make sure you have the year in both the parent folder name and the episode names so that they properly match each other?

Edited June 2, 2023 by roaku

[seanbuff 1316]

1 minute ago, roaku said:

What happens when you try 'S01E01' instead of 'S01 E01'?

 

13 minutes ago, bruor said:

I've even tried deleting the media, recreating it using your exact naming convention, and I get the same result. 

 

[roaku 842]

Just now, seanbuff said:

 

 

Yes, but at that point, they no longer had matching folder and file names.

[seanbuff 1316]

1 minute ago, roaku said:

Yes, but at that point, they no longer had matching folder and file names.

I don't think that matters does it? I've never tried.

[bruor 43]

darkassassin07 specifically told me to keep the year on the folder and not on the file name. 

I deleted my test library, re-created a tv show library using default settings, pointed it at a new test folder on my NAS. 
I created a test case for all series that are being incorrectly identified with exactly the folder and naming structure suggested by darkassassin07
All series are still mis-identified. 

[darkassassin07 652]

So:

 

After a bit more digging/testing; there does appear to be an issue with TheTVDB identifying these series.

 

If I disable everything except theTVDB as a metadata fetcher; these series do get misidentified as the shows listed. Once I re-enabled TheMovieDB as a series metadata fetcher and pushed it to the top of the list, I nolonger have issues identifying anything.

 

 

The tvDB just isn't a reliable first choice. I've always had the MovieDB at the top since install 7+ years ago and haven't had any issues.

[bruor 43]

@darkassassin07Thanks for taking your time to dialog and confirm!   I had a feeling this might be TheTVDB specific when you were getting different results.  What is weird though is that manually identifying the media and searching the series name or series with year comes back with the correct result. 

Conversely to your experience, I used TheTVDB for years to identify content with Kodi (before emby existed) and never had any issues with content being ID'd correctly.  Hoping that providing this feedback helps the emby team out

Edited June 2, 2023 by bruor

[roaku 842]

1 minute ago, seanbuff said:

I don't think that matters does it? I've never tried.

I've had issues on the past when the folder and file don't match exactly.

 

4 minutes ago, bruor said:

darkassassin07 specifically told me to keep the year on the folder and not on the file name. 

I deleted my test library, re-created a tv show library using default settings, pointed it at a new test folder on my NAS. 
I created a test case for all series that are being incorrectly identified with exactly the folder and naming structure suggested by darkassassin07
All series are still mis-identified. 

Ok, removing the dash in the file name is the only other thing In see to suggest.

[darkassassin07 652]

12 minutes ago, seanbuff said:

I don't think that matters does it? I've never tried.

I'm fairly certain it doesn't.

Every single series in my library (326 shows) follows that convention of year in the folder name, but not in the filename, and hyphens separating the series name, season+epp number (no space between those), and episode title. (as shown in my example)

The year is also shown as in the series name, but not the episode names in the tv naming guide.

[bruor 43]

I made the change to the test library to put TheMovieDB as the 1st metadata provider and got better results, 4/5 of the problem series were identified properly. 

However, now the show "Des (2020)" is being identified as "100% Wolf: The Legend of the Moonstone"

 

 

[darkassassin07 652]

I'm not seeing that show listed on either site. You may have to do that one manually. (or create an account and add it to theTVDB)

 

 

 

 

/edit woops, it is on the tvdb. It just doesn't show up with the year in the search....

Edited June 2, 2023 by darkassassin07

[GrimReaper 4740]

1 hour ago, bruor said:

now the show "Des (2020)" is being identified as "100% Wolf: The Legend of the Moonstone

Name series folder:

Des (2020) [tmdbid=96628]

Scan media library. 

[bruor 43]

I've tried about 20 other searches for TV series name with year in the search string and they come back empty.  However, If I search for the series name  (Des or Devs) with year in brackets, this URL is used:  https://thetvdb.com/search?query=des (2020)
Results are: 

If I search for the series name, and filter for the year, it uses this URL: https://thetvdb.com/search?query=des&menu[year]=2020
Correct result is shown
 

Perhaps the TVDB scraper is searching for the folder name as a string, and falling back to another method if no result is found? 

I'll try to scan my library with TMDB as the primary provider and see what results I get. 

[Luke 42078]

On 6/2/2023 at 9:23 AM, bruor said:

I've tried about 20 other searches for TV series name with year in the search string and they come back empty.  However, If I search for the series name  (Des or Devs) with year in brackets, this URL is used:  https://thetvdb.com/search?query=des (2020)
Results are: 

If I search for the series name, and filter for the year, it uses this URL: https://thetvdb.com/search?query=des&menu[year]=2020
Correct result is shown
 

Perhaps the TVDB scraper is searching for the folder name as a string, and falling back to another method if no result is found? 

I'll try to scan my library with TMDB as the primary provider and see what results I get. 

Can you please provide the server log from when the search took place? Thanks.

[Junglejim 385]

On 02/06/2023 at 22:53, bruor said:

I've tried about 20 other searches for TV series name with year in the search string and they come back empty.  However, If I search for the series name  (Des or Devs) with year in brackets, this URL is used:  https://thetvdb.com/search?query=des (2020)
Results are: 

If I search for the series name, and filter for the year, it uses this URL: https://thetvdb.com/search?query=des&menu[year]=2020
Correct result is shown
 

Perhaps the TVDB scraper is searching for the folder name as a string, and falling back to another method if no result is found? 

I'll try to scan my library with TMDB as the primary provider and see what results I get.

From memory I don't think I had a problem with this show, could be wrong but if I did "identify" would have worked. Things could have changed from when I scraped it, I didn't even include the year..

 

EDIT: the plugin auto organize would have renamed this tv show for me.

 

Edited June 4, 2023 by Junglejim

[bruor 43]

On 6/3/2023 at 11:49 PM, Luke said:

Can you please provide the server log from when the search took place? Thanks.

Ok, I will reproduce this and get a log, I will also grab a log for the one error using TheMovieDB.  Might take me a couple days as I'm travelling for work.