Please Help

[AvalonSparks 0]

I am not technical.  Just became a new member, although I did not receive the email to confirm membership (I have a @yahoo.com email).    I downloaded the EMBY ap on my iPad and Firestick for TV.  I can log in.   Then it asks me to enter a server address.  I entered 192.168.1.100 and also tried Https//myserver.com, the Port was already filled out and it's 8096.  On both the firestick and ipad I keep getting "Connection Failure" we are unable to connect to the server right now, Please ensure it's running and try again"  messages.

I logged into my router and changed the firewall settings to "NONE" and security settings to the LOWEST option available, and tried again, same error message.

I'm not sure I have a server - not sure what that means.  I have WIFI (Verizon FIOS) and a router.  I plan to access a relative's platform, do I need to put their IP address in?

Please help me figure it out because I did not have this issue with my Plex account.  I have looked through the message boards and help docs and can't figure it out.

Also note, I even tried signing up again with a gmail account today, and again it said I would receive a confirm email to activate, but I never received that email either.  Not in the SPAM boxes either.

Can I not acess the 192.168.1.100 server because I never activated with the email link (which I did not receive)?

 

 

 

 

[Abobader 3470]

Hello AvalonSparks,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[pwhodges 2012]

4 minutes ago, AvalonSparks said:

I'm not sure I have a server - not sure what that means.

In which case you haven't.  The "server" is where you put your media which you want to access using Emby.  If you don't have a server of your own, perhaps you are intending to access as friend's server - in which case, ask them for the address.

Note that Emby does not provide any media - they are a software company, not a streaming service.

I'm not even sure what you think you are a "member" of...

And as for "192.168.1.100", that would be a local address on your own network, so is not an useful thing to try.  As for "https://myserver.com", that's just a placeholder for you to replace with the address of your server, or whatever server someone is giving you access to.

Paul

[GrimReaper 4749]

Quote

Emby is NOT a media streaming service. We provide no content. Emby is a Personal Media Server platform. You must have your own server installed and your own media (or Live TV tuner).

Have a read here:

https://emby.media/support/articles/Quick-Start.html

 

[crusher11 1102]

11 minutes ago, AvalonSparks said:

 I plan to access a relative's platform

 

Guessing y'all overlooked this part of the post.

Avalon, yes, you'll need to speak to the server owner about how exactly to access.

[Q-Droid 989]

10 minutes ago, AvalonSparks said:

I plan to access a relative's platform, do I need to put their IP address in?

Yes. Your relative should create an account for you on their server and send you the details on how to connect.

 

[GrimReaper 4749]

Just now, crusher11 said:

 

Guessing y'all overlooked this part of the post.

Yep, my bad. Thanks. 

[AvalonSparks 0]

Hey thanks everyone, these are great answers and definitely solved the mystery of the server input, I was losing my dang mind!  I appreciate the quick replies too!

[seanbuff 1318]

3 hours ago, AvalonSparks said:

I logged into my router and changed the firewall settings to "NONE" and security settings to the LOWEST option available, and tried again, same error message.

For your own safety, make sure you revert these settings back.