Emby server installed on Google cloud is loading too slow

[Bluenile 1]

Hello, I just installed Emby server on Google cloud and added 10 videos but it is taking almost more than 10 seconds to load. It is installed on Ubuntu 20.04 LTS with 100 GB disc space and e2 medium (2vCPU, 4 GB memory). The Emby server I hosted from my PC takes less than a second to load but not sure why the one installed at Google cloud running too slow. Do I need more CPU and memory size or something else?

Thank you.

[Luke 42078]

Hi there, please attach the Emby server log from when you thought it was slow.

How to Report a Problem

Thanks.

[Bluenile 1]

6 hours ago, Luke said:

Hi there, please attach the Emby server log from when you thought it was slow.

How to Report a Problem

Thanks.

Hello, Here are some of the logs:

http://35.184.239.191:8096/emby/System/Logs/ffmpeg-directstream-6348ac09-e90a-4e18-9599-e357d9b7ddb3_1.txt?api_key=4d682015fd9440869a31b8a84f49acc0

http://35.184.239.191:8096/emby/System/Logs/ffmpeg-directstream-30461c5a-479c-4a76-b1df-bf4a4c951ab7_1.txt?api_key=4d682015fd9440869a31b8a84f49acc0

http://35.184.239.191:8096/emby/System/Logs/ffmpeg-transcode-da45c6b0-0c04-44b5-9706-5aee50bcda1f_1.txt?api_key=4d682015fd9440869a31b8a84f49acc0

http://35.184.239.191:8096/emby/System/Logs/ffmpeg-transcode-da45c6b0-0c04-44b5-9706-5aee50bcda1f_1.txt?api_key=4d682015fd9440869a31b8a84f49acc0

http://35.184.239.191:8096/emby/System/Logs/ffmpeg-transcode-a63c29f2-a9cd-4f4d-b10e-0e27a35e1e88_1.txt?api_key=4d682015fd9440869a31b8a84f49acc0

http://35.184.239.191:8096/emby/System/Logs/ffmpeg-directstream-533d9271-5ebb-4360-bc18-df27c8086892_1.txt?api_key=4d682015fd9440869a31b8a84f49acc0

 

One more important  thing I forgot to ask is that when I access Emby server hosted at my PC it takes me to the login page where I can choose a user  but when I access Emby hosted at Google cloud it directly takes me to the login page where it asks for username & password. I want put multiple users on the login page so users can choose the designated name and log in.  As you can see on the screenshots below the login url paths I marked in red are showing different. How can I change the url path from /startup/manuallogin.html to /startup/login.html  please?

Thank you

 

Edited May 13, 2023 by Bluenile

[Luke 42078]

Hi, can you please attach the log files to this forum posting? Thanks !

[Bluenile 1]

39 minutes ago, Luke said:

Hi, can you please attach the log files to this forum posting? Thanks !

Sorry I didn't know thy expired. I think these are the logs you looking for. Thanks.

ffmpeg-directstream-533d9271-5ebb-4360-bc18-df27c8086892_1.txt ffmpeg-transcode-a63c29f2-a9cd-4f4d-b10e-0e27a35e1e88_1.txt ffmpeg-transcode-f7681f4a-b91d-4e2d-bdf6-a34bd6f89165_1.txt ffmpeg-transcode-da45c6b0-0c04-44b5-9706-5aee50bcda1f_1.txt ffmpeg-directstream-30461c5a-479c-4a76-b1df-bf4a4c951ab7_1.txt ffmpeg-directstream-6348ac09-e90a-4e18-9599-e357d9b7ddb3_1.txt

[Luke 42078]

@BluenileDid you disable the server transcoding option to allow subtitle extraction on the fly? Try rechecking that option and see how things compare.