Unable to stream high quality video, internet speed seems capped?

[jeffccy 0]

I just set up the server and installed Emby app from the server. When I tried to fetch the movie I stored on the server and stream it at 1080 40 Mbps, it just crashed and fell back to main dashboard. Sometimes even setting it to auto, it would crash back to dashboard as well. I tried to see different media and see if they react differently, most of the media were able to be fetched and streamed if its 720 1.5 Mbps, but the issue is my internet speed is far from that slow, it's literally 1000 MBs internet with cable, not even wifi.

On the side note, I could stream highest quality (4K) with an alternative service provider such as Emby, I could only logically rule out its not about my internet speed, but rather there is some settings that may help open up the hidden threshold between Emby and media server?

ffmpeg-transcode-1acc02e1-dc50-4174-9fa2-39ef2be9726f_1.txt

Edited May 10, 2023 by jeffccy

[Abobader 3464]

Hello jeffccy,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[GrimReaper 4742]

Quote

&TranscodeReasons=SubtitleCodecNotSupported

There is no bandwidth limitation, you're transcoding due to unsupported graphical subs and your server has no muscle to keep up (and no HWA). Try playing without subtitles or obtain external text-based subs. 

Btw, AFAIK Firefox has no native HEVC support (though it's been a long time since I've used it, it might as well be introduced in the meantime), so you should think about using a client that actually does. 

Quote

App: Emby Web 4.7.11.0
Firefox Windows

 

[Luke 42080]

@jeffccyhas this helped answer your question? You may want to try Emby Theater for Windows Desktop, which can direct play these files without transcoding:

https://emby.media/emby-theater.html

Please let us know if this helps. Thanks !

[jeffccy 0]

@Lukeyes, I figured playing it without using the browser is the best scenario.

on the side note, I'm wondering if you could help answer my concern -

I have a set up with my media stored in an external hard drive, if I were to invite an outsider to my server, what kind of tolls will it put onto my hardware?

like would it solely be drive-writing, or it consumes my bandwidth as it is uploading to the connector's computer as they stream?

Edited May 15, 2023 by jeffccy

[Luke 42080]

9 hours ago, jeffccy said:

@Lukeyes, I figured playing it without using the browser is the best scenario.

on the side note, I'm wondering if you could help answer my concern -

I have a set up with my media stored in an external hard drive, if I were to invite an outsider to my server, what kind of tolls will it put onto my hardware?

like would it solely be drive-writing, or it consumes my bandwidth as it is uploading to the connector's computer as they stream?

That’s correct, yes.