ShadowKindjal 21 Posted May 4, 2023 Posted May 4, 2023 User reports playback freezing momentarily every 10 to 30 seconds before resuming two to five seconds later. I am unable to recreate the issue on any devices on the local network. The user is on an Apple TV and accessing the server remotely. I've attached the ffmpeg log for reference as well as the server log. They're running Emby for Apple TV 1.7.2 ffmpeg-transcode-35dc46bf-db3d-408f-8945-802f3ce6c155_1.txt embyserver - gantos.txt
ShadowKindjal 21 Posted May 4, 2023 Author Posted May 4, 2023 I should add that the server has gigabit upload speeds and the remote client has gigabit download speeds.
Gantos 1 Posted June 6, 2023 Posted June 6, 2023 I’m seeing similar issues, but oddly it only seems to happen when watching TV shows vs. movies. If I terminate the Emby app for Apple TV, wait a few minutes or so, then re-launch, the issue goes away. If I re-launch too soon, the issue is still present.
ShadowKindjal 21 Posted June 6, 2023 Author Posted June 6, 2023 7 minutes ago, Gantos said: I’m seeing similar issues, but oddly it only seems to happen when watching TV shows vs. movies. If I terminate the Emby app for Apple TV, wait a few minutes or so, then re-launch, the issue goes away. If I re-launch too soon, the issue is still present. @Luke This is the user that is experiencing the issue on my server 1
Luke 42077 Posted June 7, 2023 Posted June 7, 2023 On 6/6/2023 at 3:11 PM, Gantos said: I’m seeing similar issues, but oddly it only seems to happen when watching TV shows vs. movies. If I terminate the Emby app for Apple TV, wait a few minutes or so, then re-launch, the issue goes away. If I re-launch too soon, the issue is still present. Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!
ShadowKindjal 21 Posted June 7, 2023 Author Posted June 7, 2023 3 minutes ago, Luke said: Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Luke, the log files in my original post was an example of the issue with that user Gantos
Luke 42077 Posted July 12, 2023 Posted July 12, 2023 Are you still having an issue with this on the latest release?
ShadowKindjal 21 Posted July 18, 2023 Author Posted July 18, 2023 Yes, this issue still seems to occur. Do you need logs?
Luke 42077 Posted July 18, 2023 Posted July 18, 2023 10 minutes ago, ShadowKindjal said: Yes, this issue still seems to occur. Do you need logs? Yes please and thanks.
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