What are "video versions"?

[Zeke66 10]

I noticed one of the series I was attempting to play was coming up "no streams available" and couldn't figure out why. Then I saw it had two different options under "versions". One will play the other wont.

What is this feature used for?

How did this happen?

The broken file is the primary so it keeps defaulting to that and needs to be changed manually.

 

 

[GrimReaper 4740]

9 minutes ago, Zeke66 said:

Then I saw it had two different options under "versions". One will play the other wont. 

What is this feature used for?

Exactly for what it says: multi-versioning, i.e. different versions of the same item (movie/episode), like 1080p and 4K.

9 minutes ago, Zeke66 said:

How did this happen?

It was automatically multi-versioned, likely due to naming convention used. MediaInfo details at the page bottom should show you paths for both versions, so you can check which episodes have been merged. 

[pwhodges 2012]

Versions are just that - you have two versions of the file, with the same name plus an addon which gets displayed in the dropdown.  The exact details are importantly different for movies and series.

As you mention series, and as this is unexpected by you, a possibility is that you have an issue where two episodes have names which Emby is seeing as versions of the same - this does happen occasionally.  Or you actually have two copies of the file, with different names (the dropdown shows you the end part).  As one doesn't play, is it possible that your download process failed when first copying and then copied a different version, leaving both the broken and ok files in place?

Paul

[Zeke66 10]

3 hours ago, pwhodges said:

Versions are just that - you have two versions of the file, with the same name plus an addon which gets displayed in the dropdown.  The exact details are importantly different for movies and series.

As you mention series, and as this is unexpected by you, a possibility is that you have an issue where two episodes have names which Emby is seeing as versions of the same - this does happen occasionally.  Or you actually have two copies of the file, with different names (the dropdown shows you the end part).  As one doesn't play, is it possible that your download process failed when first copying and then copied a different version, leaving both the broken and ok files in place?

Paul

That makes sense. I know there are folks who will have multiple qualities of a single content i always wondered how that worked. 

3 hours ago, GrimReaper said:

Exactly for what it says: multi-versioning, i.e. different versions of the same item (movie/episode), like 1080p and 4K.

It was automatically multi-versioned, likely due to naming convention used. MediaInfo details at the page bottom should show you paths for both versions, so you can check which episodes have been merged. 

I recently used Sonarr to rename most of my tv files but this (so far) seems to be the only one with this issue. rescanning library files and refreshing metadata doesnt seem to have any effect. There is only 1 set of files in the associated folder emby is pulling from.

[GrimReaper 4740]

20 minutes ago, Zeke66 said:

rescanning library files and refreshing metadata doesnt seem to have any effect. There is only 1 set of files in the associated folder emby is pulling from.

 

4 hours ago, GrimReaper said:

MediaInfo details at the page bottom should show you paths for both versions, so you can check which episodes have been merged. 

Can you share a screenshot of that? 

[Zeke66 10]

1 hour ago, GrimReaper said:

 

Can you share a screenshot of that? 

It seems to be fixed now. Took completely deleting the series from emby and rescanning it back in finally cleared the issue.