Multi-Version movies... HOW?

[Manfrotto 2]

37 minutes ago, Happy2Play said:

What Synology NAS version and DSM?

 

[Happy2Play 9780]

4 minutes ago, Manfrotto said:

 

And what download package did you uses?  As there are three different packages depending on DSM version.

 

But looks like DSM 7.2.2 is available for your system.

[Manfrotto 2]

8 minutes ago, Happy2Play said:

And what download package did you uses?  As there are three different packages depending on DSM version.

 

But looks like DSM 7.2.2 is available for your system.

Yes I just saw that and I'm updating to it now. The Emby server version I tried to update to was emby-server-synology7-mono_4.8.11.0_armv7_legacy.spk

Edited September 26, 2025 by Manfrotto

[Happy2Play 9780]

10 minutes ago, Manfrotto said:

Yes I just saw that and I'm updating to it now. The Emby server version I tried to update to was emby-server-synology7-mono_4.8.11.0_armv7_legacy.spk

Yours is a different model but might have same issues with these older/mono platforms.

 

Edited September 26, 2025 by Happy2Play

[Manfrotto 2]

Upgraded to latest DSM and then to Emby Version 4.8.11.0 and that seems to have fixed it!

I think I was avoiding the DSM upgrade because it removes hardware encoding on the NAS to improve efficiency and performance, but I think I'll be able to live with that.

Overall I'm finding Emby much easier to use than Plex, so thanks for everyone's suggestions and help and hopefully I won't have any more issues! 

[LostInTheFold 4]

I had been stuck on 4.8.10.0 and then a manual upgrade to 4,8.11.0 was needed and then another manual upgrade to the current version of 4.9.1.80, yes I know that last one was probably a big bump. I have been using multi-versions for some time now and it has been working for me. However, when I went to this current version, I noticed that it has broken for me. All of my files are in the same folder, and I am almost always careful to copy and paste the folder name as the file name pre "-". Now, keep in mind the movies that I am currently complaining about are not new movies, these are movies that used to be working which is double confounding as to why they are not now. 
This is my path to one example which has been working for a little over a year now, my files are dated May 2024. 

\Network Storage\Emby\Movies\B\Big 1988

Sorry for the mix of images and copy paste of folder, but it is on a network which makes it harder to get direct pathing as there is no letter assigned to my network folder. Not quite a NAS, but it is a network share. 

Edited October 12, 2025 by LostInTheFold

[Happy2Play 9780]

9 hours ago, LostInTheFold said:

I had been stuck on 4.8.10.0 and then a manual upgrade to 4,8.11.0 was needed and then another manual upgrade to the current version of 4.9.1.80, yes I know that last one was probably a big bump. I have been using multi-versions for some time now and it has been working for me. However, when I went to this current version, I noticed that it has broken for me. All of my files are in the same folder, and I am almost always careful to copy and paste the folder name as the file name pre "-". Now, keep in mind the movies that I am currently complaining about are not new movies, these are movies that used to be working which is double confounding as to why they are not now. 
This is my path to one example which has been working for a little over a year now, my files are dated May 2024. 

\Network Storage\Emby\Movies\B\Big 1988

Sorry for the mix of images and copy paste of folder, but it is on a network which makes it harder to get direct pathing as there is no letter assigned to my network folder. Not quite a NAS, but it is a network share. 

Everything looks correct but may need to see complete content of the folder.  And your server version jump is normal as it was Release 4.8.11.0 updated to 4.9.1.80.  But have not really played around with the new library setting but what is the value of "Multi-version item detection" set to on the library?

[Luke 42077]

Hi, yes we’ll need to see that and also how the grouping options are configured on the library. Thanks.

[LostInTheFold 4]

Sorry for the extreme delay on this, I had notifications turned on but didn't get an email.
Here is the folder contents for Big, Big/extras and Big/trailers
Re: grouping settings, I have looked all through my settings and couldn't find, I have also looked on the help wiki and I see things for collections, but that isn't quite what I am looking for, so I am not sure how to provide you the information that you are looking for. Honestly, I was trying to figure out if it was not set correctly myself, but I just don't see it. If you can point me to it, I would be grateful. 

[GrimReaper 4739]

6 minutes ago, LostInTheFold said:

Re: grouping settings, I have looked all through my settings and couldn't find, I have also looked on the help wiki and I see things for collections, but that isn't quite what I am looking for, so I am not sure how to provide you the information that you are looking for. Honestly, I was trying to figure out if it was not set correctly myself, but I just don't see it. If you can point me to it, I would be grateful

Settings>Library tab in the sidebar>edit (or left-click on library thumb) desired library. 

 

[LostInTheFold 4]

Many thanks. I happened to do some more and found it. I was always afraid to "left click" on the library as sometimes it acts like it wants to go into the library itself on some aspects. 

Anyway, this is what I have. 

[GrimReaper 4739]

Does it happen on all multi-version movies or only some? Is there a pattern on movies it does not work, like those folders having extra folders or something similar? As a sidenote, you can always manually merge those movies: multi-select (hover over poster top-left corner>tick) both items, select "Group Versions" from three-dot menu top-right of the screen. 

[LostInTheFold 4]

Ok, I don't know every instance as my library is sizeable, not as big as some I have seen posted here, but it is over 500 movies and only some have multi-version. One thing that i noticed was unique is that for Blade Runner I have the boxed set and some of the movies are grouped, and one of them is by itself. So, far I have not specifically noticed a given pattern other than after upgrading it stopped working. For whatever reason on Blade Runner I get the below items:  I did not have this issue before updating to the latest version, so that is partly what is confounding me. It was working fine, where for the upgrade, I was instructed to uninstall and then download and re-install, which I did and now I have this behavior.  

Just out of curiosity, I noticed that the setting I have is based on file name AND metadata, should I try changing it to filename only?? 

[LostInTheFold 4]

I should probably make a comment that most Blu-Rays that have multiple versions are also likely to have extras and or a trailer. So far what I have seen is that every movie I have seen that has this has had at least an "extras" folder. 

[Luke 42077]

On 10/21/2025 at 12:28 AM, LostInTheFold said:

Sorry for the extreme delay on this, I had notifications turned on but didn't get an email.
Here is the folder contents for Big, Big/extras and Big/trailers
Re: grouping settings, I have looked all through my settings and couldn't find, I have also looked on the help wiki and I see things for collections, but that isn't quite what I am looking for, so I am not sure how to provide you the information that you are looking for. Honestly, I was trying to figure out if it was not set correctly myself, but I just don't see it. If you can point me to it, I would be grateful. 

HI, sorry, what are we looking at here? folder names matter, so we need to see those at each level as well. Please make sure the screenshots include that information. Thanks.

[Luke 42077]

On 10/21/2025 at 1:27 AM, LostInTheFold said:

Ok, I don't know every instance as my library is sizeable, not as big as some I have seen posted here, but it is over 500 movies and only some have multi-version. One thing that i noticed was unique is that for Blade Runner I have the boxed set and some of the movies are grouped, and one of them is by itself. So, far I have not specifically noticed a given pattern other than after upgrading it stopped working. For whatever reason on Blade Runner I get the below items:  I did not have this issue before updating to the latest version, so that is partly what is confounding me. It was working fine, where for the upgrade, I was instructed to uninstall and then download and re-install, which I did and now I have this behavior.  

Just out of curiosity, I noticed that the setting I have is based on file name AND metadata, should I try changing it to filename only?? 

So same thing, please provide a version of the screenshot that not only includes the folder name, but makes it clear that we're looking at the complete contents of the folder rather than a cut down version of it. 

Thanks !

[Luke 42077]

Until we have that info, my theory on the issue is that one of the blade runners has external id's in the metadata editor that do not exactly match the other versions. if you get this corrected then it may resolve the issue.

[Luke 42077]

@LostInTheFold?

[LostInTheFold 4]

Again, sorry for the delay, but I don't seem to be getting notified when there are comments to this thread even though I have turned on notifications for this thread. 

I know the thread you messaged me with was someone being quite pissy, and I hate to do that, but are you suggesting that every single folder that I have is miss labeled when it used to work before I upgraded? I can also tell you that I literally copy my folder names to rename my files to prevent this very problem. I will however provide you my folder name for Blade Runner to show you that it isn't/shouldn't be messed up. I would have thought that by providing full examples of something that was clearly not working (Big) would have been enough to show you that I have a problem, it appears as though that want.   Blade Runner was meant to be an additional example of how I was seeing some things work and some things not work which was odd. But does not explain how Big was completely not working. You asked for additional information if something was working and so I  tried to provide some of that, yet you don't answer my main question of why the stuff that isn't working isn't working. 

Again, this is on a network share that doesn't have a drive letter so doing this all via cmd prompt is a bit difficult. Wish windows was a bit more friendly when it comes to that. Looks like I found a way to get that, hopefully it didn't permanently give a letter to my drive. 

01/16/2025  02:42 PM    <DIR>          behind the scenes
05/27/2023  08:21 PM     1,298,313,403 Blade Runner 1982 - Directors Cut.mkv
03/15/2025  08:59 PM             8,462 Blade Runner 1982 - Directors Cut.nfo
05/27/2023  07:26 PM       898,941,236 Blade Runner 1982 - Final Cut.mkv
05/28/2023  12:31 AM     1,079,811,099 Blade Runner 1982 - International Theatrical Release.mkv
05/28/2023  01:37 AM     1,095,569,299 Blade Runner 1982 - US Theatrical Release.mkv
05/29/2023  08:47 PM         1,271,413 clearlogo.png
01/16/2025  02:41 PM    <DIR>          extras
05/29/2023  08:47 PM           236,476 fanart.jpg
05/28/2023  12:13 PM           524,120 landscape.jpg
05/29/2023  08:47 PM           265,317 poster.jpg
09/19/2024  10:43 PM    <DIR>          trailers
               9 File(s)  4,374,940,825 bytes
               5 Dir(s)  20,848,069,672,960 bytes free

Z:\Emby\Movies\B\Blade Runner 1982>

 

And now since I have a method for running this in the command prompt, here is Big.

10/20/2025  10:29 PM    <DIR>          .
10/08/2025  12:07 PM    <DIR>          ..
05/18/2024  09:06 PM    14,904,062,932 Big 1988 - Extended.mkv
10/20/2025  10:29 PM            14,356 Big 1988 - Extended.nfo
05/19/2024  12:07 AM     9,422,181,376 Big 1988 - Theatrical.mkv
10/20/2025  10:29 PM             3,507 Big 1988 - Theatrical.nfo
12/08/2024  06:05 PM         1,026,182 clearlogo.png
01/16/2025  02:27 PM    <DIR>          extras
12/08/2024  06:05 PM           516,900 fanart.jpg
09/18/2024  10:21 PM           336,782 landscape.jpg
10/05/2024  12:26 PM           256,130 poster.jpg
09/19/2024  10:36 PM    <DIR>          trailers
               8 File(s) 24,328,398,165 bytes
               4 Dir(s)  20,848,069,672,960 bytes free

Z:\Emby\Movies\B\Big 1988>

 

[Luke 42077]

Quote

but are you suggesting that every single folder that I have is miss labeled when it used to work before I upgraded

hi, no, I'm just collecting information at this point.

[Luke 42077]

On 10/26/2025 at 1:15 AM, Luke said:

Until we have that info, my theory on the issue is that one of the blade runners has external id's in the metadata editor that do not exactly match the other versions. if you get this corrected then it may resolve the issue.

File names look good so I would look into this one.

Unless @Happy2Playmight spot something I'm not seeing.

[LostInTheFold 4]

On 10/28/2025 at 2:43 PM, Luke said:

  On 10/25/2025 at 10:15 PM, Luke said:

Until we have that info, my theory on the issue is that one of the blade runners has external id's in the metadata editor that do not exactly match the other versions. if you get this corrected then it may resolve the issue.

@LukeYou had a comment about the external metadata for the Blade Runner movies. I didn't quite follow that, can you explain that to me so that I can check it please? 

Many thanks. 

[Luke 42077]

On 11/6/2025 at 2:43 PM, LostInTheFold said:

@LukeYou had a comment about the external metadata for the Blade Runner movies. I didn't quite follow that, can you explain that to me so that I can check it please? 

Many thanks. 

If you right click on both of all of the blade runner entries and select Edit metadata, what do you see for them under external ids? 

[LostInTheFold 4]

They are different, one is blank, the other has an IDMDB value in it. It has been  a long time since I ripped this and set this one up. 

[LostInTheFold 4]

OK, so I get why that might perhaps be an issue with Blade Runner, and I can fix that one if I just need to fix the metadata fields. However, I also mentioned BIG had a problem as well as several other movies. Most of the movies I just merged as it was simple. 


Left title: 

Right title: 

 Directory of Z:\Emby\Movies\B\Big 1988

11/20/2025  09:32 PM    <DIR>          .
11/03/2025  08:53 PM    <DIR>          ..
05/18/2024  08:06 PM    14,904,062,932 Big 1988 - Extended.mkv
11/20/2025  09:32 PM                  1 4,327 Big 1988 - Extended.nfo
05/18/2024  11:07 PM      9,422,181,376 Big 1988 - Theatrical.mkv
11/20/2025  09:32 PM                   14,710 Big 1988 - Theatrical.nfo
12/08/2024  05:05 PM              1,026,182 clearlogo.png
12/08/2024  05:05 PM                 516,900 fanart.jpg
09/18/2024  09:21 PM                 336,782 landscape.jpg
10/05/2024  11:26 AM                 256,130 poster.jpg
01/16/2025  01:27 PM    <DIR>          extras
09/19/2024  09:36 PM    <DIR>          trailers

 

Just to be certain, I filled out the IMDB tag for both of them. I also double checked and renamed the names of both of them as well as refreshed the metadata, as one was showing up as "BIG" with the date under it and the other was showing up as "BIG 1988". So, something was different in Emby's eyes. I have refreshed the browser several times waited about 10 minutes etc and this is still what I have. My ASD is going to make me align the file lengths  (numbers only) so that it is a little more in line, but that is the only thing I changed manually about the folder structures and that is only to make it easier to read and validate. Thanks so much for looking into this.