Playback of older/ lower-Q media freezes if resumed

[slemmens 0]

Dear all, first of all thank you so much for this fantastic product and forum! Older content at low-Q (e.g. Jersey Shore MTV square format, or 80s movies) always freezes after about 10 seconds of playing, UNLESS it is started from the start. In other words, resuming an episode or movie will lead to a freeze, restarting the whole episode not. I am using NVIDIA Shield PRO with 4TB WD hard disk.

This is only the case with old, low-Q content. It appears to have something to do with either transcoding or upscaling. I have already switched off users>>playback and unchecked the audio and video transcoding. However, in that case the content won't play at all and I get the error message "Playback error - no compatible streams are currently available. Please try again later... bla bla".

I note that the freezing does NOT happen on my phone or laptop, only on my 4K tv. Possibly it has something to do with upscaling in NVIDIA Shield.

Thanks so much in advance!

Edited April 25, 2023 by slemmens
Clarification

[Abobader 3464]

Hello slemmens,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42079]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[slemmens 0]

ffmpeg-transcode-a859ba7f-ef07-4beb-a5eb-771c3c986065_I jus 1.txtffmpeg-transcode-208e7e17-1465-4ab1-8257-1b6b095c01fe_1.txt

I just played a RESUMED episode of Amazing Race S01 and Jersey Shore S01, both froze after about 25 sec. fast foward and it starts playing again, and will also freeze again after 25 sec. Thanks so much!!

 

embyserver.txt