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Australian Classifications Issue


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gothicaria
Posted

Hi There,

I have my rating classification country set to AU and for the meta data to grab AU ratings but alot of my movies are still rated using US ratings so when I try to use the parental feature to block anything AU-RA18+ and above from my sons account it will hide anything without an AUS classification. Im not sure what im doing wrong here as from what I have read it should still take the rating into account regardless of the rating local?

Your help is appreciated :)

Posted

Hello gothicaria,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:


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Emby Team

GrimReaper
Posted
8 minutes ago, gothicaria said:

Hi There,

I have my rating classification country set to AU and for the meta data to grab AU ratings but alot of my movies are still rated using US ratings so when I try to use the parental feature to block anything AU-RA18+ and above from my sons account it will hide anything without an AUS classification. Im not sure what im doing wrong here as from what I have read it should still take the rating into account regardless of the rating local?

That's how it's supposed to work, ratings get weight assigned and are practically country-independent for processing, so if it doesn't work for you specific example would be needed. 

gothicaria
Posted
1 minute ago, GrimReaper said:

That's how it's supposed to work, ratings get weight assigned and are practically country-independent for processing, so if it doesn't work for you specific example would be needed. 

I guess what Im asking is why is the AU metadata for ratings not being pulled from my metadata sources when I have it set to get AU data. It just keeps grabbing the US ratings. My only other alternative from what I can see is to manually change them all to AU ratings myself.

GrimReaper
Posted
10 minutes ago, gothicaria said:

I guess what Im asking is why is the AU metadata for ratings not being pulled from my metadata sources when I have it set to get AU data.

Likely because providers don't have it in your preferred system - no providers have ratings for all countries, you'll get what they have, AU if available, some other if not. 

  • Like 1
seanbuff
Posted
36 minutes ago, gothicaria said:

I guess what Im asking is why is the AU metadata for ratings not being pulled from my metadata sources when I have it set to get AU data.

Grim is right, no one provider will have all movie ratings in AU, but TMDB does have majority (which provider do you have set for priority?)

I have spent countless hours contributing to TMDB for titles that did not have AU ratings so that others may benefit. Are you saying none of your movies are pulling down AU ratings?

Do you have some examples?

  • Like 1
gothicaria
Posted
1 minute ago, seanbuff said:

Grim is right, no one provider will have all movie ratings in AU, but TMDB does have majority (which provider do you have set for priority?)

I have spent countless hours contributing to TMDB for titles that did not have AU ratings so that others may benefit. Are you saying none of your movies are pulling down AU ratings?

Do you have some examples?

Some of them do but still a lot of them with US ratings. This is my movie priority settings 

IMG_0145.png

Junglejim
Posted
52 minutes ago, gothicaria said:

Hi There,

I have my rating classification country set to AU and for the meta data to grab AU ratings but alot of my movies are still rated using US ratings so when I try to use the parental feature to block anything AU-RA18+ and above from my sons account it will hide anything without an AUS classification. Im not sure what im doing wrong here as from what I have read it should still take the rating into account regardless of the rating local?

Your help is appreciated :)

Yeah I have the same problem, especially with TV Shows. It usually grabs the US ratings if there is no AU (TV-PG, TV-MA.. etc.). Not so much with movies, they usually get the right AU rating. It's a pain with some tvshows though. :)

42 minutes ago, GrimReaper said:

That's how it's supposed to work, ratings get weight assigned and are practically country-independent for processing, so if it doesn't work for you specific example would be needed. 

As @gothicariastated I don't think this works as intended (ratings get weight assigned and are practically country-independent for processing), at least for AU ratings anyway.

seanbuff
Posted
2 minutes ago, gothicaria said:

Some of them do but still a lot of them with US ratings.

 

6 minutes ago, seanbuff said:

Do you have some examples?

 

gothicaria
Posted
5 minutes ago, seanbuff said:

 

 

So Toy Story has pulled G instead of AU-G

IMG_0146.png

IMG_0147.png

gothicaria
Posted
16 minutes ago, seanbuff said:

Grim is right, no one provider will have all movie ratings in AU, but TMDB does have majority (which provider do you have set for priority?)

I have spent countless hours contributing to TMDB for titles that did not have AU ratings so that others may benefit. Are you saying none of your movies are pulling down AU ratings?

Do you have some examples?

I can’t see TMDB as an option for Metadata in plugins? Is there another way to set up to use it?

seanbuff
Posted
2 minutes ago, gothicaria said:

I can’t see TMDB as an option for Metadata in plugins? Is there another way to set up to use it?

You're already using it 🙂

TheMovieDb = TMDB

gothicaria
Posted
1 minute ago, seanbuff said:

You're already using it 🙂

TheMovieDb = TMDB

Oh ok cool :) 

seanbuff
Posted
5 minutes ago, gothicaria said:

So Toy Story has pulled G instead of AU-G

That's odd, as that title definitely has the correct AU metadata and rating on TMDB.

image.thumb.png.f35d752bce2c0bc893d4a0d43f3f3f9f.png


And you have this set in your 'Movies' library settings?
image.png.e7a2ce9ae883c63c24f2e8be74202eb0.png

Junglejim
Posted
1 minute ago, seanbuff said:

That's odd, as that title definitely has the correct AU metadata and rating on TMDB.

image.thumb.png.f35d752bce2c0bc893d4a0d43f3f3f9f.png


And you have this set in your 'Movies' library settings?
image.png.e7a2ce9ae883c63c24f2e8be74202eb0.png

I don't do per library settings and just use the advanced setting, is that maybe a problem?

Screenshot_2023-04-23_14-44-15.thumb.png.521a65f70f89fcb50e512434342dc3fc.png

gothicaria
Posted
6 minutes ago, seanbuff said:

That's odd, as that title definitely has the correct AU metadata and rating on TMDB.

image.thumb.png.f35d752bce2c0bc893d4a0d43f3f3f9f.png


And you have this set in your 'Movies' library settings?
image.png.e7a2ce9ae883c63c24f2e8be74202eb0.png

Yep that’s exactly how I have it 

gothicaria
Posted
3 minutes ago, Junglejim said:

I don't do per library settings and just use the advanced setting, is that maybe a problem?

Screenshot_2023-04-23_14-44-15.thumb.png.521a65f70f89fcb50e512434342dc3fc.png

I have both set up just in case 

seanbuff
Posted

I just added this movie to a test library of mine, and it just pulled in the correct metadata without mods

Quote

  <rating>8.3</rating>
  <year>1995</year>
  <sorttitle>Toy Story</sorttitle>
  <mpaa>AU-G</mpaa>
  <imdbid>tt0114709</imdbid>
  <tmdbid>862</tmdbid>
  <premiered>1995-10-30</premiered>
  <releasedate>1995-10-30</releasedate>

image.png.d2981398ef0205f8c464d45145cc60a1.png


Not sure what else it could be?

seanbuff
Posted

As a test, under a users profile - what list of ratings do you have in 'Parental Control' tab?

image.png.408efead81e6630dba48fa4615ba641c.png

Junglejim
Posted
5 minutes ago, seanbuff said:

As a test, under a users profile - what list of ratings do you have in 'Parental Control' tab?

image.png.408efead81e6630dba48fa4615ba641c.png

My 'Parental Control' tab looks exactly the same as yours. 👍

  • Like 1
Junglejim
Posted (edited)

Not sure why there is a "AU-M15+" classification, there is no such AU rating and I have no movies with that rating. 🤔

Screenshot_2023-04-23_15-37-08.png.c8d66a4dbf4802a2d28d6122456c6ab8.png

Edited by Junglejim
seanbuff
Posted
6 minutes ago, Junglejim said:

Not sure why there is a "AU-M15" classification, there is no such AU rating and I have no movies with that rating.

Yeah true, not sure where that one came from

  • Agree 1
GrimReaper
Posted (edited)
1 hour ago, gothicaria said:

So Toy Story has pulled G instead of AU-G

IMG_0146.png

IMG_0147.png

Do a Refresh Metadata>Replace All on that item, maybe there wasn't AU rating at the time of initial import and someone like Sean added it at a later point for community benefit. 

Edited by GrimReaper
  • Like 1
gothicaria
Posted
14 minutes ago, GrimReaper said:

Do a Refresh Metadata>Replace All on that item, maybe there wasn't AU rating at the time of initial import and someone like Sean added it at a later point for community benefit. 

I did the latest refresh today with no changes :( My parental ratings are the same as both of you guys as well. Could radarr be messing with these values?

Junglejim
Posted
1 hour ago, gothicaria said:

So Toy Story has pulled G instead of AU-G

IMG_0146.png

IMG_0147.png

Just added this movie to test the AU classification and it pulled the AU rating for me, same as @seanbuff...

Screenshot_2023-04-23_16-22-03.thumb.png.4f586693aa7191cff6c66a9feee6bdd1.png

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