Emby on Nvidia Shield Pro transcoding 1080p HEVC DV/HDR

[unmovable 20]

Emby on shield is transcoding some DV/HDR titles. Logcat shows exoplayer errors, but nothing to work on from there. Same title works properly with Kodi

Logs:

https://gist.github.com/grapexy/17b8cea553822ef8fc085f75e56b2614#file-ffmpeg-directstream-14f483ec-53f4-409b-82e0-8f6bfce10668_1-txt

https://gist.github.com/grapexy/17b8cea553822ef8fc085f75e56b2614#file-ffmpeg-transcode-283e6d92-b4d0-4c24-8111-9300328dfd56_1-txt

https://gist.github.com/grapexy/17b8cea553822ef8fc085f75e56b2614#file-logcat-txt

 

[ebr 16178]

Can you please play that item for a few seconds and then follow the instructions to send a log from the app?

 

[unmovable 20]

15 minutes ago, ebr said:

Can you please play that item for a few seconds and then follow the instructions to send a log from the app?

 

Log sent.

Time: 2023-04-18 08:04 EDT

Logged in user: grapexy

[ebr 16178]

There is some sort of unspecified loading error when we try to direct play it.  As a wild guess, if you remux this item to NOT have like 40 subtitle tracks, does that make a difference?

[unmovable 20]

2 hours ago, ebr said:

There is some sort of unspecified loading error when we try to direct play it.  As a wild guess, if you remux this item to NOT have like 40 subtitle tracks, does that make a difference?

Remuxed, leaving just 1 subtitle stream, but the issue persists.

[Luke 42078]

1 hour ago, unmovable said:

Remuxed, leaving just 1 subtitle stream, but the issue persists.

Can we please see the Emby server log from that attempt?

[unmovable 20]

20 minutes ago, Luke said:

Can we please see the Emby server log from that attempt?

https://gist.github.com/grapexy/46d1b767fe5d65d70062b0f6a2653adf#file-embyserver-txt

https://gist.github.com/grapexy/46d1b767fe5d65d70062b0f6a2653adf#file-ffmpeg-remux-9fa533b8-2e5f-4118-af84-cb3980272342_1-txt

https://gist.github.com/grapexy/46d1b767fe5d65d70062b0f6a2653adf#file-ffmpeg-transcode-e8bf17b8-c03f-48c7-8836-7fc2c7a2539a_1-txt

[Luke 42078]

@unmovable

Hi.  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.