Server keeps stopping when playing Music

[roberth5 0]

My Emby server keep stopping during music play.

I have tried several different browsers. It's not the browser.

I have tried Play All, Play all and Shuffle, Shuffle and nothing fixes the problem.

As a premium member this is extremely frustrating.

Help fixing this problem would be appreciated.

ffmpeg-transcode-d69c6004-2093-48d0-b0f6-30c206fc7e44_1.txt

embyserver-63816918768.txt

[Luke 42078]

Hi, what exactly do you mean by stopping?

[roberth5 0]

Hi Luke,

It simply stops playing.

It's random. Sometimes it stops playing after 1 song, other times it could be 5, 10 or 20 songs.

It will not continuous play.

[roberth5 0]

Maybe my description was not accurate and should have indicated that the music stops playing and not the server stopping.

[Phil95610 1]

Hi

I have the same very frustrating (and quite recent too) problem.

Many thanks in advance

Regards

[roberth5 0]

Where is the support for this paid subscription.

This appears to be a common problem and no solution provided by Emby.

[Luke 42078]

Hi, have you updated to Emby Server 4.7.13? Are you still having an issue with this?

[roberth5 0]

Hi Luke,

Yes updated to the latest version 4.7.13.

Playing from my Synology DS920+

Found during a short test that is seems to be OK playing to my desktop, but soon as I stream (via cat 5 Ethernet) the music it keeps stopping.

The music queue disappears and the Emby menu appears as if I never started streaming.

Rob

[Luke 42078]

18 hours ago, roberth5 said:

Hi Luke,

Yes updated to the latest version 4.7.13.

Playing from my Synology DS920+

Found during a short test that is seems to be OK playing to my desktop, but soon as I stream (via cat 5 Ethernet) the music it keeps stopping.

The music queue disappears and the Emby menu appears as if I never started streaming.

Rob

Can you capture the contents of the browser debug console when this happens? Thanks.

[Luke 42078]

@roberth5?