cookmi1 3 Posted April 3, 2023 Posted April 3, 2023 Hello everyone.. I am having an issue connecting clients to the server. All of the clients are on the LAN and they all worked fine until Saturday night. I have a windows 11 emby server and the clients are a Fire Stick and Fire cube. I have gone through the connectivity kb to no avail.. I have also modified the xml file to reset the firewall ports having removing all the emby firewall ports. I have tried entering the ip of the server manually, nothing. The only change was that the server upgraded from Windows 10 to 11. Any other ideas?
Abobader 3464 Posted April 3, 2023 Posted April 3, 2023 Hello cookmi1, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team
Luke 42081 Posted April 3, 2023 Posted April 3, 2023 Hi, what exactly did you do from the connectivity guide?
cookmi1 3 Posted April 3, 2023 Author Posted April 3, 2023 I tried everything listed. I can not access the server from another browser, added firewall ports to the servers windows firewall, scanned for virus's and don't have any VPN software running.
rbjtech 5284 Posted April 3, 2023 Posted April 3, 2023 2 hours ago, cookmi1 said: Any other ideas? If you disable the Windows 11 firewall temporarily, does emby then work ok ?
cookmi1 3 Posted April 3, 2023 Author Posted April 3, 2023 Nope, still not able to connect after disabling.
Solution Neminem 1519 Posted April 3, 2023 Solution Posted April 3, 2023 Check that the emby server is on private network in windows. I have see upgrades can put it as public network. Here is a good guide How to Change Windows 11 Network from Public to Private (thedroidguy.com) 1
rbjtech 5284 Posted April 3, 2023 Posted April 3, 2023 10 minutes ago, jaycedk said: Check that the emby server is on private network in windows. I have see upgrades can put it as public network. Here is a good guide How to Change Windows 11 Network from Public to Private (thedroidguy.com) Also check all the devices are on the same network and same subnet - are they all automatically getting their IP addresses from the router (dhcp server) or have you manually entered any IP addresses ? On the emby server - you need to check that emby is 'listening' At a command prompt - enter netstat -a | find "8096" It should return something like - TCP 0.0.0.0:8096 <hostname>:0 LISTENING 1
cookmi1 3 Posted April 3, 2023 Author Posted April 3, 2023 Thanks, i will try these 2 options and will update when i get home. 1
cookmi1 3 Posted April 3, 2023 Author Posted April 3, 2023 Son of a biscuit, it was set ro Public network..errrrr.. working now.. Guess this can be added to the connectivity kb.. Thanks everyone for the help. 1 1
rbjtech 5284 Posted April 4, 2023 Posted April 4, 2023 10 hours ago, cookmi1 said: Son of a biscuit, it was set ro Public network..errrrr.. working now.. Guess this can be added to the connectivity kb.. Thanks everyone for the help. @cayars It does seem Win 11 is defaulting to Public now 'out the box', as I've had to change this to private for all my Win 11 builds. Worth adding to the 'connectivity troubleshooting steps' for sure. 1
Carlo 4561 Posted April 7, 2023 Posted April 7, 2023 On 4/4/2023 at 3:22 AM, rbjtech said: @cayars It does seem Win 11 is defaulting to Public now 'out the box', as I've had to change this to private for all my Win 11 builds. Worth adding to the 'connectivity troubleshooting steps' for sure. "Pseudo public" Just ran a quick setup on .29 beta and it does default to "Allow remote connections to this Emby Server" but has "Enable automatic port mapping" unchecked. So, unless the router was already setup the reality is that it's still private.
rbjtech 5284 Posted April 7, 2023 Posted April 7, 2023 18 minutes ago, cayars said: "Pseudo public" Just ran a quick setup on .29 beta and it does default to "Allow remote connections to this Emby Server" but has "Enable automatic port mapping" unchecked. So, unless the router was already setup the reality is that it's still private. I think you missed the subject Carlo - this is about the Windows Network 'Profiles' - Private, Public and Domain - nothing to do with external access. I haven't checked, but believe Public is not included in the Emby firewall rule (correct) and only Private (local lan's) is. I don't run anything on public, but believe it might also be doing full network isolation (ie even a host on the same lan cannot see/discover each other).. Need to dig a little deeper when I get the time. 1
Carlo 4561 Posted April 7, 2023 Posted April 7, 2023 Thanks for that. Yes, a few changes will be made to the knowledge base to add information about this! Carlo
Happy2Play 9782 Posted April 7, 2023 Posted April 7, 2023 10 hours ago, rbjtech said: I haven't checked, but believe Public is not included in the Emby firewall rule (correct) and only Private (local lan's) is. I don't run anything on public, but believe it might also be doing full network isolation (ie even a host on the same lan cannot see/discover each other).. Isn't that users choice at the time the rule was made. But yes becomes a issue if network status changes. 1
rbjtech 5284 Posted April 7, 2023 Posted April 7, 2023 38 minutes ago, Happy2Play said: Isn't that users choice at the time the rule was made. But yes becomes a issue if network status changes. Agreed - but think the key issue is Win 11 now defaults to Public (the most secure), thus the above 'default' is not gonna work for them. 1
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