ATV locks up when viewing Season 3 of a TV series

[justinrh 260]

TV Series library > The A-Team > Season 3
At this point all you see is the below (no episodes listed).  I click the back button on the remote and there is no response for a a good bit (10 seconds?), then I get a solid black screen, and I keep pressing back, then after 10-20s I get the Emby home page again.

This does not happen in the web app.

I sent an app log @ 12:41 ET, user home.

embyserver.txt

[Luke 42078]

Hi.  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.

 

[justinrh 260]

The A app does work correctly.

I'd like to know the root cause with ATV.  What do the logs tell you?

Mr. T says "I pity the fool that messes with Season 3!"

Edited April 1, 2023 by justinrh

[ebr 16178]

Hi.  This is also corrected in the current beta of the TV app.  It is related to some of the items having no runtimes.

[justinrh 260]

What does 'no runtimes' mean?

[ebr 16178]

On 4/1/2023 at 4:26 PM, justinrh said:

What does 'no runtimes' mean?

It means some of the items in that list are either virtual or perhaps strm files that have never been played so Emby does not have a duration for them.