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Android TV app no longer connects to server


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nappysolo
Posted

I have Emby Android TV running on a Sony Bravia, server is Windows 10. Has been working fine since I installed it on the TV about 9 months ago. Worked 3 days ago. Last night, I found that the app wouldn't connect to the server. I tried clearing cache and data, uninstalling, reinstalling, no luck. It actually finds the server and offers it to me to connect, but when I select it, it says Server Unavailable. I tried manually connecting with the IP address, that didn't work either. I have 2 Rokus that connect fine, and the Android app on my Pixel phone has no trouble connecting. Looks like there are some network-related errors in the attached log that I don't understand. Any thoughts?

embyserver.txt

Posted
1 hour ago, nappysolo said:

but when I select it, it says Server Unavailable. I tried manually connecting with the IP address, that didn't work either.

Hi.  Are you sure the IP address is correct?  Is it possible it changed?

nappysolo
Posted

Yes, I tried to manually connect with the correct IP address.

nappysolo
Posted

I also have a  Roku connected to the TV, and it has no trouble connecting to the server automatically. I am using that as a backup for the moment, but I would rather have a seamless interface to streaming services and OTA channels with the TV so I don't have to switch inputs.

Posted
17 hours ago, nappysolo said:

It actually finds the server and offers it to me to connect, but when I select it, it says Server Unavailable

Is there a "Send Logs" button on the screen after that happens?  if so, please press it after that error and then come here and tell me exactly when you did that.

Thanks.

nappysolo
Posted

Thanks for getting back to me. Today, the app is suddenly working again. Instead of an icon for the server, I can select a user and everything is good. I'll report back if it happens again. Today, I do see the button to send logs. To be honest, I don't believe that appeared when the error was occurring yesterday.

Posted (edited)

I have basically the same issue on my FireStick. Works on all other devices. I posted another thread for the issue.  Only difference is there my Emby app never open the 2nd time and doesn't work again unless you force stop the app and clear cache files. Logs were submitted a few days ago

Edited by Kordra
Update
Posted

I was able to sideload the following apk below and it working. Appear to be the same or similar to the Google version of the app.

https://github.com/MediaBrowser/Emby.Releases/raw/master/android/emby-android-google-armeabi-v7a-release.apk

Bit frustrating to say the least. Hopefully I it will be updated on the app store Fire devices soon. 

Maybe this will work for you too if you have issues again.dependin on my what apk is needed for Emby needed for you  to connect to your server with.

  • Thanks 1
nappysolo
Posted

Thank you. We'll see how things work going forward.

  • Thanks 1

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