Emby android problems with audio

[krlsantcard 0]

Hi, new here, first great work!!!

I found some problem with the app, when playing video with AC3 and other dual audio format don't play audio. Otherwise with the emby browser, chrome in my case, all work fine. Any solution. I,ll like use the app.

Thanx

[GrimReaper 4739]

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[krlsantcard 0]

Ok, here are the images. When play videos with dual audio like in photos don't play the audio,. Other formats is ok. And using the web interface all run ok. I hope u can understand me. This only happens with the apps on android.

Even i unmark the option in server of transcoding audio, and nothing happen

App v. 3.2.92

Server v.4.7.11.0

[pwhodges 2012]

Are both audio tracks marked as default in the file?  This has sometimes caused problems.

Paul

[krlsantcard 0]

Maybe Is my English, what I mean to explain is when the video have a AC3 AUDIO FORMAT the audio don't play, I can't hear nothing. It just happen in app, when play in browser the sound is ok.

[seanbuff 1315]

23 minutes ago, krlsantcard said:

It just happen in app, when play in browser the sound is ok.

What device are you using?

Also ...

On 19/03/2023 at 02:57, GrimReaper said:

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[Luke 42077]

@krlsantcard 

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

Also, what device are you using?

[17732 21]

On 3/20/2023 at 6:04 AM, krlsantcard said:

Ok, here are the images. When play videos with dual audio like in photos don't play the audio,. Other formats is ok. And using the web interface all run ok. I hope u can understand me. This only happens with the apps on android.

Even i unmark the option in server of transcoding audio, and nothing happen

App v. 3.2.92

Server v.4.7.11.0

Hello, I found a solution. You can play sound by connecting your audio equipment with Bluetooth.