Nvidia Shield TV Pro Server Stops Working After 20-25 Minutes

[Azzuni 2]

I have a Nvidia Shield TV Pro with storage mounted through the router (NAS), the hard drive is connected through the router with a USB, which in turn shares it to the whole network through the SMB protocol. I have granted the Emby server app permission to access the network storage. The logs are attached here. Has this happened to someone before?

embyserver.txt embyserver (1).txt

[As777 27]

Has what happened to someone before?

[Azzuni 2]

Shield server crashing after 20 minutes, with the messages of "content no available" and "no compatible streams are currently available" showing on the clients.

[Luke 42077]

Is your SMB share going offline or sleeping?

[Azzuni 2]

On 3/14/2023 at 3:29 PM, Luke said:

Is your SMB share going offline or sleeping?

I don’t think so. I updated to the beta version and it seems to be running okay now. I have not made any other changes.

[Azzuni 2]

On 3/14/2023 at 3:29 PM, Luke said:

Is your SMB share going offline or sleeping?

To follow up, I think the HDD enclosure does not have the most consistent connection. It has a passive cooling system, so I am suspecting it limits connectivity somehow if it overheats. I moved my library to an SSD and connected it directly to the Shield to test over the next week. 
 

hopefully this solved the server issue. Thanks