Connected on AndroidTV 11 - Error "Playback is not supported"

[oneumann 0]

Hi all,
bought my daughter a new Android TV (running Android 11),
downloaded emby from Google PlayStore,
connected to my home server,
selected her from users - all fine.

Every series or movie is displayed with its cover, even age protection works fine - none for adults...

but:
when starting to run whatever - error pops up "Playback is not supported. Please unlock or sign up for Emby Premiere".

What the heck ?

She has access to emby on her tablet,
I have om mine too,
my wife same on our living room TV.

Why does my daughters TV refuse to play ? 

Message photo attached - unfortunately in german.
Here is the translation :

 

Quote

Expand to Emby Premiere
With Emby Premiere you not only get full functionality within this app (including live TV access), but also a variety of other features both in the server and in other apps throughout your Emby environment.

free access to some apps on platforms, sync content for offline use to supported mobile devices or the web client. enjoy a movie-like experience with the cinema mode, beautify images with the CoverArt plugin and much more. Try Emby Premiere today. 

Translated with www.DeepL.com/Translator (free version)

What am I doing wrong ?
All devices are in the same home LAN/WIFI

Edited March 11, 2023 by oneumann
wording

[GrimReaper 4740]

Hi there. 

For full playback on AndroidTV client app you need either a Premiere subscription or one-off app unlock. 

Your full list of per-client/per-platform requirements/capabilities, see Premiere Feature matrix:

https://support.emby.media/support/solutions/articles/44001173099-emby-premiere-feature-matrix

[pwhodges 2012]

Note also that a "one-off" app purchase will only carry over multiple devices if they use the same app store.

Paul

[Luke 42078]

@oneumann have your questions been answered?