'Identify' not working

[Tony B. 38]

It's as if the Emby user is not allowed on the internet. Is that the case?

 

Searches for quite a while then gives up. Tried this with the movie name and IMDb #.

Same with Subtitles

Edited March 11, 2023 by Tony B.

[Luke 42077]

Hi there, can you please provide an example?

How to Report a Problem

Thanks.

[Tony B. 38]

https://api.opensubtitles.org/xml-rpc
2023-03-11 00:31:28.121 Error HttpClient: Connection to https://api.opensubtitles.org/xml-rpc timed out
2023-03-11 00:31:28.145 Error SubtitleManager: Error downloading subtitles from Open Subtitles
	*** Error Report ***
	Version: 4.7.11.0
	Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /volume1/emby -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /volume1/emby/EmbyServer.pid -defaultdirectory /volume1/Public -updatepackage emby-server-synology_{version}_x86_64.spk
	Operating system: Linux version 3.10.105 (root@build2) (gcc version 4.9.3 20150311 (prerelease) (crosstool-NG 1.20.0) ) #25556 SMP Sat Aug 28 02:15:10 CST 2021
	Framework: .NET 6.0.8
	OS/Process: x64/x64
	Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll
	Processor count: 4
	Data path: /volume1/emby
	Application path: /volume1/@appstore/EmbyServer/system
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Connection to https://api.opensubtitles.org/xml-rpc timed out
	 ---> System.Threading.Tasks.TaskCanceledException: The request was canceled due to the configured HttpClient.Timeout of 20 seconds elapsing.
	 ---> System.TimeoutException: A task was canceled.
	 ---> System.Threading.Tasks.TaskCanceledException: A task was canceled.
	   at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
	   at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
	   --- End of inner exception stack trace ---
	   --- End of inner exception stack trace ---
	   at System.Net.Http.HttpClient.HandleFailure(Exception e, Boolean telemetryStarted, HttpResponseMessage response, CancellationTokenSource cts, CancellationToken cancellationToken, CancellationTokenSource pendingRequestsCts)
	   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   --- End of inner exception stack trace ---
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
	   at OpenSubtitles.OpenSubtitleDownloader.SendRequestAsync(ReadOnlyMemory`1 request, CancellationToken cancellationToken)
	   at OpenSubtitles.OpenSubtitleDownloader.Login(CancellationToken cancellationToken)
	   at OpenSubtitles.OpenSubtitleDownloader.Search(SubtitleSearchRequest request, CancellationToken cancellationToken)
	   at Emby.Providers.Subtitles.SubtitleManager.<>c__DisplayClass17_0.<<SearchSubtitles>b__3>d.MoveNext()
	Source: Emby.Server.Implementations
	TargetSite: Void MoveNext()
	InnerException: System.Threading.Tasks.TaskCanceledException: The request was canceled due to the configured HttpClient.Timeout of 20 seconds elapsing.
	Source: System.Net.Http
	TargetSite: Void HandleFailure(System.Exception, Boolean, System.Net.Http.HttpResponseMessage, System.Threading.CancellationTokenSource, System.Threading.CancellationToken, System.Threading.CancellationTokenSource)
	   at System.Net.Http.HttpClient.HandleFailure(Exception e, Boolean telemetryStarted, HttpResponseMessage response, CancellationTokenSource cts, CancellationToken cancellationToken, CancellationTokenSource pendingRequestsCts)
	   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	InnerException: System.TimeoutException: A task was canceled.
	Source: 
	TargetSite: 
	InnerException: System.Threading.Tasks.TaskCanceledException: A task was canceled.
	Source: System.Private.CoreLib
	TargetSite: Void ThrowForNonSuccess(System.Threading.Tasks.Task)
	   at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
	   at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, 

That should show it

[Tony B. 38]

Nevermind. Disabled the IPv6 and it started working again.

The way I figured this out was pretty easy.

SSH to NAS

ping yahoo.com

"Oh it wants IPv6" (Spectrum disabled my HE ipv6)

Turned it off, back to the races.