Emby Connect

[Rogerha 7]

Hi All - Emby Connect is driving me mad, it's probably me. I can log into this forum successfully, I can log into my local server with no problem. But when I use a mobile device to log into Connect I can wrong uname/pw and I cannot see where my connect credentials are set. Also if I try and set the connect email address on the server it tells me it's allocated elsewhere. Any advice ?

[ebr 16187]

2 hours ago, Rogerha said:

if I try and set the connect email address on the server it tells me it's allocated elsewhere

Hi.  What exactly does the message say?

You can only assign a specific email address to ONE local Emby user on your server.  Are you trying to assign the same email to more than one user?

[Rogerha 7]

Hi There - it says 'The Emby Connect user is already linked to another user on this Server'.
So I only have two users configured on the server and neither of them have an email address configured, the email address on both users currently shows the same as the 'Name'.

[ebr 16187]

2 hours ago, Rogerha said:

the email address on both users currently shows the same as the 'Name'.

Can you show us what that looks like?

[Rogerha 7]

Sure, here are the screenshots of the 2 users.

 

[ebr 16187]

Okay, neither of those are email addresses so just remove them - or enter valid Emby Connect email addresses if you are trying to associate these users with them.

[Rogerha 7]

Thanks, I was trying to enter a valid email address and it wasn't letting me. However I deleted them both as you said and saved it, and then I added the email address successfully, so that it great - thanks ! However from the Android app I still can't sign in with Emby Connect, I click 'Sign in with a emby Connect' from the 'Select Server' screen, enter the credentials and it just bombs me back out to the Select Server screen.

[Rogerha 7]

Oh hang on, my UPnP isn't working could that be it ?

[Rogerha 7]

Ok, so UPnP is up and running and I can access the server directly from the Internet, but I still can't login with Emby Connect from the android device

 

[ebr 16187]

Is the WAN address shown on your dashboard correct?  IOW if you entered that exact address in a remote browser, does it bring up your server?

[Rogerha 7]

Yes sir it does. I was out yesterday and unable to test, I have just tried it on the mobile device, it has stopped prompting me to select a server and just worked. So for reasons I cannot understand other than what you helped me with it's all working - so thanks for your help