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Can't connect to server "Hostname not recognized" error

SikSlayer

By SikSlayer
in Third Party Apps

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Go to solution Solved by 7illusions,

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mangis

mangis 10

Posted
Posted

I had a similar error but having a look at the logs I found it was something to do with LiveTV.

I uninstalled the ServerWMC plugin and everything started up ok. Below is the log that made me think to try uninstalling it.

 

Sequence: 59
Date/time: 2014-11-25T12:27:50.2543207+00:00
Level: ERROR
Thread: 28
Logger: RtLogger
------------------------
Request timeout to http://192.168.1.11:8096/mediabrowser/LiveTv/Info?format=json
------------------------
System.TimeoutException: The operation has timed out.
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass5.<GetResponseAsync>b__4()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
------------------------
Session: {"PackageArchitecture":"Neutral","PackageFullName":"436337Illusions.com.MediaBrowser_3.0.4.156_neutral__77hd5e1v1hqs4","PackagePublisher":"CN=CA9FBA89-9B8C-4501-9177-37B89E41D3FF","PackagePublisherId":"77hd5e1v1hqs4","PackageResourceId":"","PackageVersion":"3.0.4.156","InstallationId":"9667c85c-8ff2-498d-b1fa-a790bad5e1d3"}

mickhilton909

mickhilton909 0

Posted
Posted

Are there any updates on this issue??? Still cant connect with username and password and takes loads of messing to get it to connect with manual configuration. 

fuzzy11287

fuzzy11287 5

Posted
Posted

Uninstalling/reinstalling the app from the store seemed to work. Currently running connected via "localhost" on the desktop (currently running the server) and via "hostname" from a Surface Pro 3.

terrorbytes

terrorbytes 1

Posted
Posted

I was having the same "hostname not recognized" issue when attempting to connect the RT app to my MB server on my LAN using the internal MB server IP.  After reviewing the logs it seemed that it was being redirected to the external IP.  I'm guessing this new behavior is related to the MB connect feature?  In any event, enabling NAT Loopback in my firewall resolved the issue. 

Would it be possible to have the MB app not be redirected when connecting manually, or maybe have it attempt to connect to the internal IP to see if it can be used before redirecting to the external IP?  I am available to help test and provide logs if needed.

Leucocepha

Leucocepha 1

Posted
Posted

I haven't been able to connect to my MB server from the Windows 8.1 app for weeks. I've tried uninstalling and reinstalling, I've tried the internal IP of the server, the external IP of the server, the internal server name, the external dns name. I can connect to all other services running on the server through one or more of these methods, but through the Media Browser App all I get is "Hostname not recognised".

 

It used to work before Media Browser Connect was introduced, and this is supposed to make it easier to connect to our servers?

 

Note: I have the same problem if I connect to Media Browser connect or "skip"

 

I'm really not happy.

Luke Emby Team

Luke 42077

Posted
Posted

I haven't been able to connect to my MB server from the Windows 8.1 app for weeks. I've tried uninstalling and reinstalling, I've tried the internal IP of the server, the external IP of the server, the internal server name, the external dns name. I can connect to all other services running on the server through one or more of these methods, but through the Media Browser App all I get is "Hostname not recognised".

 

It used to work before Media Browser Connect was introduced, and this is supposed to make it easier to connect to our servers?

 

Note: I have the same problem if I connect to Media Browser connect or "skip"

 

I'm really not happy.

 

Apologies. We are working on getting a fix out asap.

grizlyadams

grizlyadams 19

Posted
Posted

Apologies. We are working on getting a fix out asap.

 

 

Also not working for me. Can't connect locally to MBS running on freeman (which works fine from my MC7 pc) also can't log in to connect.

7illusions

7illusions 1249

Posted
Posted

The next version is in testing, it will take a few more days before it's ready for primetime though

toxaco

toxaco 0

Posted
Posted
 

Just when i thought i'd found a Metro app that would play ogg vorbis files . . .

 

i downloaded the beta server for windows and the metro app and at first i could log in, but i got the hostname not recognised error, so i managed to find the bit about the loopback capability but no joy still got the hostname error. . . .

 

So i downloaded the normal release of the server to see if it would make any difference but it didn't it made it worse now i get 

 

"media browser failed to sign in to media browser connect" when i try and login

 

yet the web mediabrowser works fine!!!?!?!?!????

7illusions

7illusions 1249

Posted
Posted

Can you provide the logs for the error?

It's in the Charms menu -> Settings -> View Logs.

Thanks

fatannasty

fatannasty 2

Posted
Posted

I purchased this app for my Asus windows table 8.1.

However, on the Tablet I can access the Media Server without an issues using IE

11.0. When I try to add my credentials to the Media browser App that I

Purchased from the Windows Store I get the following Error message: “Hostname

Not recognized. Please check the name is correct and try again”. After

Uninstalling & re-installing 3 times still get the same error message. Any

Help with this will be greatly appreciated

 

FYI

I have Mediabrowser installed on its own server( Server 2012)>I have ports forwarded>I've tried to log in with IP address / Machine name

saitoh183

saitoh183 137

Posted
Posted

im using mbs Version 3.0.5445.6

 

I just updated the 8.1 app and when i enter localhost + port number i just get a blank select profile with only the manual login button. (this is when there is no network) I tried entering my user name with no password but still doesnt work. With network, i can connect to the server no problem.

 

548c61c42e435_win8app.jpg

42|2014-12-13T15:00:23.5322625+00:00|DEBUG|3|RtLogger|GET http://127.0.0.1:8075/mediabrowser/system/info/public?format=json
43|2014-12-13T15:00:23.5947619+00:00|DEBUG|23|RtLogger|Received 200 status code after 62.4994 ms from GET: http://127.0.0.1:8075/mediabrowser/system/info/public?format=json
44|2014-12-13T15:00:23.6260120+00:00|DEBUG|23|RtLogger|Attempting to connect to server Tablet_mb. ConnectionMode: Manual
45|2014-12-13T15:00:23.6260120+00:00|DEBUG|5|RtLogger|GET http://127.0.0.1:8075/mediabrowser/system/info/public?format=json
46|2014-12-13T15:00:23.6885166+00:00|DEBUG|21|RtLogger|Received 200 status code after 62.5046 ms from GET: http://127.0.0.1:8075/mediabrowser/system/info/public?format=json
47|2014-12-13T15:00:23.6885166+00:00|DEBUG|23|CredentialProvider|Deserializing configuration
48|2014-12-13T15:00:23.6885166+00:00|DEBUG|23|RtLogger|GET https://connect.mediabrowser.tv/service/user?id=2649
49|2014-12-13T15:00:23.7041372+00:00|ERROR|16|RtLogger|Error getting response from https://connect.mediabrowser.tv/service/user?id=2649 --> System.AggregateException: One or more errors occurred. ---> System.Net.WebException: The remote name could not be resolved: 'connect.mediabrowser.tv'
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at System.Threading.Tasks.Task.Wait(TimeSpan timeout)
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass5.<GetResponseAsync>b__4()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
---> (Inner Exception #0) System.Net.WebException: The remote name could not be resolved: 'connect.mediabrowser.tv'
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)<---

50|2014-12-13T15:00:23.7041372+00:00|DEBUG|5|CredentialProvider|serializing configuration
51|2014-12-13T15:00:23.7197667+00:00|DEBUG|3|RtLogger|Navigating to: MediaBrowser.Views.Connect.SelectUserPage Parameter: none
52|2014-12-13T15:00:23.7353924+00:00|DEBUG|3|RtLogger|GET http://96.127.231.94:8075/mediabrowser/Users/Public?format=json
53|2014-12-13T15:00:23.7353924+00:00|ERROR|5|RtLogger|Error getting response from http://96.127.231.94:8075/mediabrowser/Users/Public?format=json --> System.AggregateException: One or more errors occurred. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A socket operation was attempted to an unreachable host 96.127.231.94:8075
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at System.Threading.Tasks.Task.Wait(TimeSpan timeout)
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass5.<GetResponseAsync>b__4()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
---> (Inner Exception #0) System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A socket operation was attempted to an unreachable host 96.127.231.94:8075
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)<---

54|2014-12-13T15:00:42.3544357+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - ERROR - RtLogger - 20141213 150023 - 53.log
2|2014-12-13T15:57:13.2398613+00:00|DEBUG|5|RtLogger|Application Started: 2014-12-13 3:57:13 PM
5|2014-12-13T15:57:13.9498699+00:00|DEBUG|3|CredentialProvider|Deserializing configuration
6|2014-12-13T15:57:14.0592467+00:00|DEBUG|9|RtLogger|6 servers in saved credentials
7|2014-12-13T15:57:15.7250090+00:00|DEBUG|9|RtLogger|GET https://connect.mediabrowser.tv/service/user?id=2649
8|2014-12-13T15:57:16.0375275+00:00|DEBUG|14|RtLogger|Received 200 status code after 312.5185 ms from GET: https://connect.mediabrowser.tv/service/user?id=2649
9|2014-12-13T15:57:16.0687842+00:00|DEBUG|14|RtLogger|GET https://connect.mediabrowser.tv/service/servers?userId=2649
10|2014-12-13T15:57:16.1469446+00:00|DEBUG|15|RtLogger|Received 200 status code after 78.1604 ms from GET: https://connect.mediabrowser.tv/service/servers?userId=2649
11|2014-12-13T15:57:16.1469446+00:00|DEBUG|9|RtLogger|Connect servers response: [{"Id":"074a6e24e29d7bc2142b306de2c54ebb","Url":"http:\/\/main.saitohhome.com:8096","Name":"MBS_Saitohhome","SystemId":"355128711d15ad77f56236435e4f5adf","AccessKey":"54bac2d1cc454accbe277f5690ffd3e5","LocalAddress":"http:\/\/192.168.13.198:8096","UserType":"Linked"},{"Id":"4e6c1cfc611e52d6ea2d9391647cc3c1","Url":"http:\/\/main.saitohhome.com:8096","Name":"Saitoh's MBS","SystemId":"2426885156d843f684e783060f72394a","AccessKey":"bc24f819f41c4a68b68d9b637cbf46ec","LocalAddress":"http:\/\/192.168.13.198:8096","UserType":"Linked"},{"Id":"7be26e27079de97927ad30eda79321c8","Url":"http:\/\/danielhome.zapto.org:8096","Name":"danielhome.zapto.org","SystemId":"7e3d7e2ac0e54624829ac4e63ca067ff","AccessKey":"72106482af194ddbb659e9cead2ca916","LocalAddress":"http:\/\/192.168.0.190:8096","UserType":"Linked"},{"Id":"cb3dc51e1c9823aa1aebc4d02c64bfbe","Url":"http:\/\/96.127.231.94:8096","Name":"SRV-SAITOH","SystemId":"2d17e5b411c211d9497dd5db61f2b666","AccessKey":"d2d3fd5345634fbc93d1cb2bff033c3c","LocalAddress":"http:\/\/192.168.13.190:8096","UserType":"Linked"}]
12|2014-12-13T15:57:16.1625308+00:00|DEBUG|14|RtLogger|User has 4 connect servers
13|2014-12-13T15:57:16.1781558+00:00|DEBUG|9|CredentialProvider|serializing configuration
14|2014-12-13T15:57:16.2250354+00:00|DEBUG|3|RtLogger|Navigating to: MediaBrowser.Views.Connect.ServerSelectionView Parameter: none
17|2014-12-13T15:57:25.0605831+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - 20141213.log


Sequence: 49
Date/time: 2014-12-13T15:00:23.7041372+00:00
Level: ERROR
Thread: 21
Logger: RtLogger
------------------------
Error getting response from https://connect.mediabrowser.tv/service/user?id=2649
------------------------
System.AggregateException: One or more errors occurred. ---> System.Net.WebException: The remote name could not be resolved: 'connect.mediabrowser.tv'
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at System.Threading.Tasks.Task.Wait(TimeSpan timeout)
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass5.<GetResponseAsync>b__4()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
---> (Inner Exception #0) System.Net.WebException: The remote name could not be resolved: 'connect.mediabrowser.tv'
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)<---

------------------------
Session: {"PackageArchitecture":"Neutral","PackageFullName":"436337Illusions.com.MediaBrowser_3.0.6.170_neutral__77hd5e1v1hqs4","PackagePublisher":"CN=CA9FBA89-9B8C-4501-9177-37B89E41D3FF","PackagePublisherId":"77hd5e1v1hqs4","PackageResourceId":"","PackageVersion":"3.0.6.170","InstallationId":"8f3e26fc-9fea-48f4-a3e4-708ff38116a9"}

Sequence: 53
Date/time: 2014-12-13T15:00:23.7353924+00:00
Level: ERROR
Thread: 21
Logger: RtLogger
------------------------
Error getting response from http://96.127.231.94:8075/mediabrowser/Users/Public?format=json
------------------------
System.AggregateException: One or more errors occurred. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A socket operation was attempted to an unreachable host 96.127.231.94:8075
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at System.Threading.Tasks.Task.Wait(TimeSpan timeout)
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass5.<GetResponseAsync>b__4()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
---> (Inner Exception #0) System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A socket operation was attempted to an unreachable host 96.127.231.94:8075
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)<---

------------------------
Session: {"PackageArchitecture":"Neutral","PackageFullName":"436337Illusions.com.MediaBrowser_3.0.6.170_neutral__77hd5e1v1hqs4","PackagePublisher":"CN=CA9FBA89-9B8C-4501-9177-37B89E41D3FF","PackagePublisherId":"77hd5e1v1hqs4","PackageResourceId":"","PackageVersion":"3.0.6.170","InstallationId":"8f3e26fc-9fea-48f4-a3e4-708ff38116a9"}
Deihmos

Deihmos 169

Posted
Posted

I just installed the app on the PC that has the server and it would not connect or even locate the server. It works fine on other computers. Is the app unable to work in this kind of configuration?

Deihmos

Deihmos 169

Posted
Posted (edited)

Well that is very strange. I uninstalled it from the machine. Was going to use it to update my lockscreen. No big deal.

Edited by Deihmos
Leucocepha

Leucocepha 1

Posted
Posted

Apologies. We are working on getting a fix out asap.

 

 

I haven't been able to connect to my MB server from the Windows 8.1 app for weeks. I've tried uninstalling and reinstalling, I've tried the internal IP of the server, the external IP of the server, the internal server name, the external dns name. I can connect to all other services running on the server through one or more of these methods, but through the Media Browser App all I get is "Hostname not recognised".

 

It used to work before Media Browser Connect was introduced, and this is supposed to make it easier to connect to our servers?

 

Note: I have the same problem if I connect to Media Browser connect or "skip"

 

I'm really not happy.

 

 

 

im using mbs Version 3.0.5445.6

 

I just updated the 8.1 app and when i enter localhost + port number i just get a blank select profile with only the manual login button. (this is when there is no network) I tried entering my user name with no password but still doesnt work. With network, i can connect to the server no problem.

 

548c61c42e435_win8app.jpg

42|2014-12-13T15:00:23.5322625+00:00|DEBUG|3|RtLogger|GET http://127.0.0.1:8075/mediabrowser/system/info/public?format=json
43|2014-12-13T15:00:23.5947619+00:00|DEBUG|23|RtLogger|Received 200 status code after 62.4994 ms from GET: http://127.0.0.1:8075/mediabrowser/system/info/public?format=json
44|2014-12-13T15:00:23.6260120+00:00|DEBUG|23|RtLogger|Attempting to connect to server Tablet_mb. ConnectionMode: Manual
45|2014-12-13T15:00:23.6260120+00:00|DEBUG|5|RtLogger|GET http://127.0.0.1:8075/mediabrowser/system/info/public?format=json
46|2014-12-13T15:00:23.6885166+00:00|DEBUG|21|RtLogger|Received 200 status code after 62.5046 ms from GET: http://127.0.0.1:8075/mediabrowser/system/info/public?format=json
47|2014-12-13T15:00:23.6885166+00:00|DEBUG|23|CredentialProvider|Deserializing configuration
48|2014-12-13T15:00:23.6885166+00:00|DEBUG|23|RtLogger|GET https://connect.mediabrowser.tv/service/user?id=2649
49|2014-12-13T15:00:23.7041372+00:00|ERROR|16|RtLogger|Error getting response from https://connect.mediabrowser.tv/service/user?id=2649 --> System.AggregateException: One or more errors occurred. ---> System.Net.WebException: The remote name could not be resolved: 'connect.mediabrowser.tv'
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at System.Threading.Tasks.Task.Wait(TimeSpan timeout)
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass5.<GetResponseAsync>b__4()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
---> (Inner Exception #0) System.Net.WebException: The remote name could not be resolved: 'connect.mediabrowser.tv'
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)<---

50|2014-12-13T15:00:23.7041372+00:00|DEBUG|5|CredentialProvider|serializing configuration
51|2014-12-13T15:00:23.7197667+00:00|DEBUG|3|RtLogger|Navigating to: MediaBrowser.Views.Connect.SelectUserPage Parameter: none
52|2014-12-13T15:00:23.7353924+00:00|DEBUG|3|RtLogger|GET http://96.127.231.94:8075/mediabrowser/Users/Public?format=json
53|2014-12-13T15:00:23.7353924+00:00|ERROR|5|RtLogger|Error getting response from http://96.127.231.94:8075/mediabrowser/Users/Public?format=json --> System.AggregateException: One or more errors occurred. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A socket operation was attempted to an unreachable host 96.127.231.94:8075
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at System.Threading.Tasks.Task.Wait(TimeSpan timeout)
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass5.<GetResponseAsync>b__4()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
---> (Inner Exception #0) System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A socket operation was attempted to an unreachable host 96.127.231.94:8075
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)<---

54|2014-12-13T15:00:42.3544357+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - ERROR - RtLogger - 20141213 150023 - 53.log
2|2014-12-13T15:57:13.2398613+00:00|DEBUG|5|RtLogger|Application Started: 2014-12-13 3:57:13 PM
5|2014-12-13T15:57:13.9498699+00:00|DEBUG|3|CredentialProvider|Deserializing configuration
6|2014-12-13T15:57:14.0592467+00:00|DEBUG|9|RtLogger|6 servers in saved credentials
7|2014-12-13T15:57:15.7250090+00:00|DEBUG|9|RtLogger|GET https://connect.mediabrowser.tv/service/user?id=2649
8|2014-12-13T15:57:16.0375275+00:00|DEBUG|14|RtLogger|Received 200 status code after 312.5185 ms from GET: https://connect.mediabrowser.tv/service/user?id=2649
9|2014-12-13T15:57:16.0687842+00:00|DEBUG|14|RtLogger|GET https://connect.mediabrowser.tv/service/servers?userId=2649
10|2014-12-13T15:57:16.1469446+00:00|DEBUG|15|RtLogger|Received 200 status code after 78.1604 ms from GET: https://connect.mediabrowser.tv/service/servers?userId=2649
11|2014-12-13T15:57:16.1469446+00:00|DEBUG|9|RtLogger|Connect servers response: [{"Id":"074a6e24e29d7bc2142b306de2c54ebb","Url":"http:\/\/main.saitohhome.com:8096","Name":"MBS_Saitohhome","SystemId":"355128711d15ad77f56236435e4f5adf","AccessKey":"54bac2d1cc454accbe277f5690ffd3e5","LocalAddress":"http:\/\/192.168.13.198:8096","UserType":"Linked"},{"Id":"4e6c1cfc611e52d6ea2d9391647cc3c1","Url":"http:\/\/main.saitohhome.com:8096","Name":"Saitoh's MBS","SystemId":"2426885156d843f684e783060f72394a","AccessKey":"bc24f819f41c4a68b68d9b637cbf46ec","LocalAddress":"http:\/\/192.168.13.198:8096","UserType":"Linked"},{"Id":"7be26e27079de97927ad30eda79321c8","Url":"http:\/\/danielhome.zapto.org:8096","Name":"danielhome.zapto.org","SystemId":"7e3d7e2ac0e54624829ac4e63ca067ff","AccessKey":"72106482af194ddbb659e9cead2ca916","LocalAddress":"http:\/\/192.168.0.190:8096","UserType":"Linked"},{"Id":"cb3dc51e1c9823aa1aebc4d02c64bfbe","Url":"http:\/\/96.127.231.94:8096","Name":"SRV-SAITOH","SystemId":"2d17e5b411c211d9497dd5db61f2b666","AccessKey":"d2d3fd5345634fbc93d1cb2bff033c3c","LocalAddress":"http:\/\/192.168.13.190:8096","UserType":"Linked"}]
12|2014-12-13T15:57:16.1625308+00:00|DEBUG|14|RtLogger|User has 4 connect servers
13|2014-12-13T15:57:16.1781558+00:00|DEBUG|9|CredentialProvider|serializing configuration
14|2014-12-13T15:57:16.2250354+00:00|DEBUG|3|RtLogger|Navigating to: MediaBrowser.Views.Connect.ServerSelectionView Parameter: none
17|2014-12-13T15:57:25.0605831+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - 20141213.log


Sequence: 49
Date/time: 2014-12-13T15:00:23.7041372+00:00
Level: ERROR
Thread: 21
Logger: RtLogger
------------------------
Error getting response from https://connect.mediabrowser.tv/service/user?id=2649
------------------------
System.AggregateException: One or more errors occurred. ---> System.Net.WebException: The remote name could not be resolved: 'connect.mediabrowser.tv'
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at System.Threading.Tasks.Task.Wait(TimeSpan timeout)
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass5.<GetResponseAsync>b__4()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
---> (Inner Exception #0) System.Net.WebException: The remote name could not be resolved: 'connect.mediabrowser.tv'
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)<---

------------------------
Session: {"PackageArchitecture":"Neutral","PackageFullName":"436337Illusions.com.MediaBrowser_3.0.6.170_neutral__77hd5e1v1hqs4","PackagePublisher":"CN=CA9FBA89-9B8C-4501-9177-37B89E41D3FF","PackagePublisherId":"77hd5e1v1hqs4","PackageResourceId":"","PackageVersion":"3.0.6.170","InstallationId":"8f3e26fc-9fea-48f4-a3e4-708ff38116a9"}

Sequence: 53
Date/time: 2014-12-13T15:00:23.7353924+00:00
Level: ERROR
Thread: 21
Logger: RtLogger
------------------------
Error getting response from http://96.127.231.94:8075/mediabrowser/Users/Public?format=json
------------------------
System.AggregateException: One or more errors occurred. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A socket operation was attempted to an unreachable host 96.127.231.94:8075
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at System.Threading.Tasks.Task.Wait(TimeSpan timeout)
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass5.<GetResponseAsync>b__4()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
---> (Inner Exception #0) System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A socket operation was attempted to an unreachable host 96.127.231.94:8075
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)<---

------------------------
Session: {"PackageArchitecture":"Neutral","PackageFullName":"436337Illusions.com.MediaBrowser_3.0.6.170_neutral__77hd5e1v1hqs4","PackagePublisher":"CN=CA9FBA89-9B8C-4501-9177-37B89E41D3FF","PackagePublisherId":"77hd5e1v1hqs4","PackageResourceId":"","PackageVersion":"3.0.6.170","InstallationId":"8f3e26fc-9fea-48f4-a3e4-708ff38116a9"}

So it's now been several weeks since I posted about not being able to connect to my MB server. Now there is a fix out but I still can't log in. I'm now getting the same screen as the above. No users showing and a manual login button, but even entering my credentials I cannot log in.

 

I love Media Browser, and am a supporter. I paid for the Windows 8 app but I can't use it, and that annoys me.

 

I do not understand what the benefit of this Media Browser connect is. I do not want to have to sign in to a third party be able to use a service that I have paid for and is running on my local network. Fine I can skip it, but it broke the app.

saitoh183

saitoh183 137

Posted
Posted (edited)

@@7illusions

 

Until this problem is fixed would it be possible to revert back to the version that doesnt have MB connect so we can use it local again? I really miss using this program and ever since the introduction of MB connect, it has become useless

Edited by saitoh183
  • Like 1
7illusions

7illusions 1249

Posted
Posted

The problem with reverting is that it would need revert of the Server and nuget packages as well. ;)

We will have a fix ready as soon as we can, sorry for the issues.

saitoh183

saitoh183 137

Posted
Posted

The problem with reverting is that it would need revert of the Server and nuget packages as well. ;)

We will have a fix ready as soon as we can, sorry for the issues.

 

Ok :)

  • 3 weeks later...
Leucocepha

Leucocepha 1

Posted
Posted

So when are we going to get a working Windows 8/8.1 app? We paid for the app but can't use it.

7illusions

7illusions 1249

Posted
Posted

In what case does the app not work?

Is it the Localhost connection that fails?

Leucocepha

Leucocepha 1

Posted
Posted

Just tried it again and it is working.  The play to seems a little buggy, but at least its working and I can watch on my tablet once again.

  • 1 month later...
strager

strager 18

Posted
Posted

This issue appears to be back in the latest version. Installed it to a fresh machine (NOT connecting to localhost but to an IP address) - can connect from a browser on the tablet, but the app just says host not recognized. Windows RT fully up to date. 

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