Does not detect files in libraries

[DanielMarch 2]

Hello, I bought Emby Premium and installed it on a Synology Nas, but when I created the library it took me the directory, 
but the files are not visible. They have write and read permissions, I don't know why

 

[Abobader 3464]

Hello DanielMarch,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[GrimReaper 4739]

Please provide server log (Settings>Logs tab>download desired log). 

[DanielMarch 2]

Sent

 

embyserver.txt

[GrimReaper 4739]

You've got permission issues:

Quote

2023-03-02 16:39:34.058 Info LibraryMonitor: Watching directory /volume1/Fotos Familia
2023-03-02 16:39:34.058 Info LibraryMonitor: Watching directory /volume1/SERIES

Quote

2023-03-02 16:42:39.165 Info LibraryMonitor: Stopping directory watching for path /volume1/SERIES
2023-03-02 16:42:39.165 Info LibraryMonitor: Stopping directory watching for path /volume1/Fotos Familia

Quote

System.UnauthorizedAccessException: Access to the path '/volume1/SERIES' is denied

Quote

System.UnauthorizedAccessException: Access to the path '/volume1/Fotos Familia' is denied

 

Edited March 2, 2023 by GrimReaper

[DanielMarch 2]

how do I solve it?

[DanielMarch 2]

[GrimReaper 4739]

I reckon noone will be able to suggest you that without knowing what DSM version you're running, have you migrated from DSM6 to DSM7 or it's a clean install, are you running native app or in docker? 

[DanielMarch 2]

I have DM7.1.1 and it is a clean installation and it is native

[GrimReaper 4739]

Does your "emby" 'system internal user' have appropriate permissions? 

 

[GrimReaper 4739]

On 2/27/2023 at 3:47 PM, cayars said:

When you install Emby Server on Synology the setup will create a special user on DSM named "emby" (without quotes) that is a "system internal user". This is not a username you can use as a general purpose account but is used for permission control (ie give Ember Server access to specific Media folders)

 

[DanielMarch 2]

Clar, now yes, thanks ... 

I have an Emby update pending, but I don't know how to install it

[GrimReaper 4739]

33 minutes ago, DanielMarch said:

I have an Emby update pending, but I don't know how to install it

 

On 12/16/2022 at 3:48 PM, Luke said:

Ok that's the latest in package center. You can either wait for updates through that or download and install them manually from our website.

https://emby.media/synology-server.html

 

[Carlo 4560]

What I would suggest is download the current version for your NAS from here:
https://emby.media/synology-server.html

Then install it in Synology Package Manager in the Synology Web GUI.
Open Package Manager and then click the Manual Install button top right.

Select the package you just downloaded from the Emby website and follow the prompts.

Carlo

[DanielMarch 2]

Ok, update done, thank you very much...
Excuse me once again, how did I install the Bachup that I had 
in the other emby, I tried looking for it in the nas folder, 
I put it there to recover it later, but I don't know how to do it, 
thanks

[Luke 42077]

2 hours ago, DanielMarch said:

Ok, update done, thank you very much...
Excuse me once again, how did I install the Bachup that I had 
in the other emby, I tried looking for it in the nas folder, 
I put it there to recover it later, but I don't know how to do it, 
thanks

Hi, where exactly is the backup? How did you create the backup?

[DanielMarch 2]

Before I had it outside the Nas, I made a copy and I have put that copy in the Nas, but I don't know how to install it

[Luke 42077]

Hi, have you taken a look at our backup guide?

https://support.emby.media/support/solutions/articles/44001159936-backup